Late Nov, I brought my MacBook to the genius bar to repair, that was a display problem but they replaced a new top/bottom case and battery for me. It seems like it's related now.
13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
41–50 of 73 posts
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#42The keyboards on this new range of Apple laptops are a single unit with the logic board, very costly (to replace). They're extremely fragile and essentially booby trapped so that if you try to replace keys yourself, you may end up breaking the keyboard and thus the logic board as particular keys such as the spacebar are replaced differently. From a usability standpoint, the keys are so shallow that the tips of your f…
I had a couple keys on mine started to fail. They replaced entire top cap (aluminum case + keyboard + touchpad + batteries + touchbar). What a waste. Even weird, the touch id failed to activate when they assembled it so they replaced the main board too (with ssd). I have the display and bottom plate of my original mbp on this monster. Recently, the new keyboard started having issues with enter key. Hopefully I will c…
Cause as much cost to the establishment as you can. Do it for justice and don't let the Man win.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#43The keyboards on this new range of Apple laptops are a single unit with the logic board, very costly (to replace). They're extremely fragile and essentially booby trapped so that if you try to replace keys yourself, you may end up breaking the keyboard and thus the logic board as particular keys such as the spacebar are replaced differently. From a usability standpoint, the keys are so shallow that the tips of your f…
> The keyboards on this new range of Apple laptops are a single unit with the logic board, very costly (to replace). Does someone at Apple get their ass kicked up and down the hallway for this idiocy? Presumably a lot of the keyboards fail in-warranty so Apple are eating the costs.
I'm guessing they took some precautions that most of them will fail out of warranty.
> Does someone at Apple get their ass kicked up and down the hallway for this idiocy?
Nope, it perfectly aligns with their culture. Make it thinner, no matter what crazy things you have to.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#44Earlier quoted context omitted.
I think you are looking at the wrong thing. That's like looking for Symbian qualities in an iPhone. I mean, what you need is a productive pointing device not specifically a touchpad and for that the TrackPoint in ThinkPads still wins.
No, what I need is a way to scroll effortlessly on a laptop.
This unfortunately almost purely a software issue and with Apple having a tight grip of their developers they can easily make them support their trackpads well.
On Linux, with modern GTK apps, scrolling up and down has become pretty nice. Scrolling in other directions is still not certain and zooming is out of the question, though.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#45I get a hit on serial number but no symptoms. So I think I should replace but: "Your 13-inch MacBook Pro will be examined prior to any service to verify that it is eligible for this program and in working order. Service may take 3-5 days." So I might go through that and still not get a new battery? Feh!
It will be examined before service by a genius. They do some additional tests in the store. When they take it in, pretty sure that you get a new battery. I had several devices changed already in similar programs and it always worked like that. You can also ask to have it serviced immediately, I had some luck with that and had only to wait for 30 mins.
> It will be examined before service by a genius
That sounds so wonderfully sarcastic.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#46Earlier quoted context omitted.
I’m curious even after a decade no vendor can produce a comparable touchpad is there any technology that only apple have the patent
A lot of Apple's multitouch technology originated from their acquisition of FingerWorks. That company was founded in 1998 and bought in 2005. Apple started shipping multitouch smartphones in 2007 and multitouch trackpads in 2008. Some of the early patents should be close to expiration, but it may still be years before anyone else can duplicate the '08 MacBook Pro touchpad, and Apple has made two major revisions to th…
What kinds of things are they doing that seem to be so important? The sensor side seems to be pretty well solved by Synaptics and co. (doesn't Apple use Alps trackpads?).
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#47Earlier quoted context omitted.
I think you are looking at the wrong thing. That's like looking for Symbian qualities in an iPhone. I mean, what you need is a productive pointing device not specifically a touchpad and for that the TrackPoint in ThinkPads still wins.
No, what I need is a way to scroll effortlessly on a laptop.
On a properly configured Thinkpad, hold down the middle button, and scroll with the TouchPoint without leaving home row.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#48I get a hit on serial number but no symptoms. So I think I should replace but: "Your 13-inch MacBook Pro will be examined prior to any service to verify that it is eligible for this program and in working order. Service may take 3-5 days." So I might go through that and still not get a new battery? Feh!
Yes. Apple is one of companies violating Magnuson–Moss Warranty act, and they dont give a F. Why should they? FCC send them a strongly worded letter recently :) no penalties no problem.
https://www.washingtonpost.com/news/the-switch/wp/2018/04/11...
Yes, they require working computer to be eligible for their "programs" (euphemism for recall). Imagine some peoples surprise when they couldnt get <=2011 laptops(bad GPU) serviced because hey already couldnt boot = Apple diagnostic thingamajig not reading codes = not eligible.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#49I entered my computer's serial number, but it's unclear if it is affected or not: > The serial number you entered is not eligible under this program because either: > • It's not in the affected serial number range. > • Our records show that your battery has already been replaced. > • Our records show it's no longer eligible for a free replacement under this program. > If you have questions, please contact Apple. If e…
I mean, the page itself states that the battery just expands and poses no safety risk.
Even if you were affected, it wouldn’t explode in your face.
Re: 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
#50I entered my computer's serial number, but it's unclear if it is affected or not: > The serial number you entered is not eligible under this program because either: > • It's not in the affected serial number range. > • Our records show that your battery has already been replaced. > • Our records show it's no longer eligible for a free replacement under this program. > If you have questions, please contact Apple. If e…
I can't guarantee that your phone won't do the same thing tomorrow, however I did try that form despite having my battery (or rather, the whole top case) recently replaced - not for an expanding battery (as far as I could tell), but faulty battery life nonetheless. I got the same message that you got.
Maybe think of it in terms of aeroplane engines - do you go for the latest and greatest, or the tried and tested? How can you be sure that a replacement battery won't be worse after x weeks?