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Google IT Support Professional Certificate

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Re: Google IT Support Professional Certificate

#42
post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

Disclosure: I am one of the instructors for this course and went through Google's IT Residency Program.

Tonyour side note, the help desks (we call them Techstops) are anything but a dungeon :) you can image search for "Google Techstop" and get a very representative view of what they tend to look like.

Re: Google IT Support Professional Certificate

#43
post #2

How this certification program compares to CompTIA A+ ?

A+ covers IT support and touches a tiny bit on networking, Windows admin, and basic hardware.

This course seems to be pretty comparable, but it also covers writing Ruby code, managing Chef, and using Git.

Of course another big difference is this course teaches you exactly what you need to know, while CompTIA leaves it to third-parties to write the training materials independently from the courses, so you're reading a 500 page book for a 100 question exam.

Re: Google IT Support Professional Certificate

#44
post #20
post #2

How this certification program compares to CompTIA A+ ?

Both are likely to be equally worthless in getting an IT job, IT jobs require experience in the field and not just knowledge.

That old Catch-22: how do you gain experience in the field if nobody will hire you?

Re: Google IT Support Professional Certificate

#46
Between very-very large scale integration, walled-garden consumer devices, and the everyday nature of distributed computing, IT is a dead man walking.

When each compute node becomes essentially a disposable quantity, what does that do to the value of the people who service them?

People will say "What about networking?", as though locality makes a difference here. I've seen so many local network deployments where a guy in India configures the switch and firewall, then mails them over here and pays a local guy who is practically illiterate $75 for half a day's work to mount and plug everything in. They may have to go back-and-forth for several attempts since local guy is a hot mess. Even so, at $75 a pop the economics still work out.

Re: Google IT Support Professional Certificate

#47

And in true Google style I expect them to slowly ignore it and then drop the program, leaving anyone who invested in it high and dry.

Unless they've figured out a way to attach a DRM policy to the knowledge you learn from taking a course, I don't think it's possible for them to leave anyone high and dry.

Re: Google IT Support Professional Certificate

#48

And in true Google style I expect them to slowly ignore it and then drop the program, leaving anyone who invested in it high and dry.

Why do you say that? Someone who gets a job this way will probably be happy even if the course they took is later dropped.

Re: Google IT Support Professional Certificate

#49
post #34
post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

IT is not CS. Not even similar.

AS in CS working in IT here, can confirm.

My college classes were programming C++, physics, calculus, and hardware architectures. Barely anything to do with IT.

Re: Google IT Support Professional Certificate

#50

Earlier quoted context omitted.

No, but Boulder CO is still one of the few cities in the country growing economically(I assume that's where you are from your profile). There are many larger cities in the Midwest declining, and it's here that it's nearly impossible to get a low-paying "entry-level" position without a degree and several years of experience. And they certainly don't pay $50k.

That's a fair point. I guess I didn't realize how bad it was in the Midwest. That's quite unfortunate.

It's not like that everywhere. Yeah if your city is imploding, you're going to struggle to find any job, which is of course one reason why the city is declining and wages are stagnating. But $50k in Boulder isn't $50k in Flint or Gary, so comparing salaries like that is kind of ridiculous.

More than half a decade ago I was hired out of an internship at a fairly average company doing fairly average work in a mid-sized Midwestern city making $51k/yr. I was 23 and the internship was the only IT experience I had.

So take an anecdote as an anecdote... it's not always true across the board.

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