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Still locked out of my AWS account

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Re: Still locked out of my AWS account

#41

Earlier quoted context omitted.

There's always a danger when you rely on outside provider for something that's critical to your business or life. Sometimes you can't avoid it or it's completely infeasible to, but choose carefully. I see too many companies using AWS for stuff they could fairly easily self-host.

By "self-host", don't you mean "rely on a landlord / ISP / colocation facility"?

No, if it's for non-web-hosting stuff, I mean buying your own servers and administering them yourself.

Obviously, web-hosting stuff is a little different. AWS is a lot more than just web hosting: it's a cloud computing provider.

Re: Still locked out of my AWS account

#42
post #9

Might sound obvious in hindsight, but _always_ create separate AWS accounts for your different projects.

Doesn't this require separate gmail addresses? If so, then that's an extremely bad idea. I already had one gmail account completely banned with no notice. I wasn't doing anything abusive -- I used it for some npm projects and a github account. Actually, is there a reasonable free gmail alternative for situations like this? I'd like to migrate. FastMail is worth paying for, but it's too expensive for one-off side proj…

Find a webhost or DNS registrar that will do autoforwarding. I have a personal domain with a bunch of emails for specific things.

Re: Still locked out of my AWS account

#43

8 days ago I tried to log in to my Amazon retail account, and received a password invalid error. As it turned out my account had been closed, as it appeared to Amazon that it had received a suspicious log in. This is the same account that I use for AWS - hosting websites critical to my business. Today it appears I am no closer to gaining access back to my AWS account than I was on day 1, even though I have been bille…

This happened to me with instagram. I reset a password, then they detected "suspicious activity." I clicked "send pin via email" and the email never shows up. I've done it 3 or 4 times over the course of a week + it never works. It's a documented error + FB/Instagram refuse to addres it. https://medium.com/@joelrunyon/instagrams-security-features-...

And a similar thing has happened to me with Microsoft. I needed to get to my OneDrive. I go to log in, and it says invalid password. I go to reset the password, and it never sends me an email. I go through the alternate-email update process, answer the security questions, and it doesn't believe I am who I am.

When I try to get access to real support (a person), it makes me login. Back to problem #1.

Also, I should note that the email on record is real and works. The only thing I can think of is I named it microsoft@mydomain, and they don't like the word microsoft in it?

Re: Still locked out of my AWS account

#44
post #3

Earlier quoted context omitted.

Are services offline or are you just locked from accessing the account?

My services are still online, so it's not a total disaster (yet), but I cannot sign in to the AWS control panel.

Definitely time to change services ...

Re: Still locked out of my AWS account

#45

This should be a good warning about what you can expect when relying on other companies for service.

That's fine to depend on 3rd parties, provided you have a clear binding contract you have negotiated. The problem with SAAS is that there is no such a contract, there are just TOS which means they can to kick you out for no reason.

Re: Still locked out of my AWS account

#46

Earlier quoted context omitted.

Doesn't this require separate gmail addresses? If so, then that's an extremely bad idea. I already had one gmail account completely banned with no notice. I wasn't doing anything abusive -- I used it for some npm projects and a github account. Actually, is there a reasonable free gmail alternative for situations like this? I'd like to migrate. FastMail is worth paying for, but it's too expensive for one-off side proj…

Sometimes I feel like I'm last person on the planet who has their own domain and hosts their own email.

I feel like my company is the last to not use Google and Salesforce... There are a million reasons why Google could lock you out of an account... If I lose my personal email, I will survive. I can't in good faith accept that type of liability for my business communications though.

Re: Still locked out of my AWS account

#47

Earlier quoted context omitted.

If anything this, along with similar situation(s?) with Google, should stand as a strong warning against single sign on systems across multiple services with multiple TOS.

Why do you see this as a single sign-on issue? Seems to me the issue is over reliance on large SaaS providers. Same things happens all the time to Google users.

Because if you lose that single sign-on account, you lose everything attached to it as well.

Re: Still locked out of my AWS account

#48

Earlier quoted context omitted.

Doesn't this require separate gmail addresses? If so, then that's an extremely bad idea. I already had one gmail account completely banned with no notice. I wasn't doing anything abusive -- I used it for some npm projects and a github account. Actually, is there a reasonable free gmail alternative for situations like this? I'd like to migrate. FastMail is worth paying for, but it's too expensive for one-off side proj…

Sometimes I feel like I'm last person on the planet who has their own domain and hosts their own email.

I don't host my own email (I've had terrible experiences trying to send), I do have my own domain and let someone else host my email (In this case Google :( but since it's my domain I can change it and it doesn't matter to anyone).

Aside: It always frustrates me when I see a business with their own domain and then an @gmail.com or @aol.com address. What registrars don't offer basic email forwarding (often for free?) or cheap (~$10 email) service you can buy from them if you can't figure out Google for your Domain)?

I feel like there is a small, but profitable space here, I just can't figure out what to do to harness it.

Re: Still locked out of my AWS account

#49

Earlier quoted context omitted.

Doesn't this require separate gmail addresses? If so, then that's an extremely bad idea. I already had one gmail account completely banned with no notice. I wasn't doing anything abusive -- I used it for some npm projects and a github account. Actually, is there a reasonable free gmail alternative for situations like this? I'd like to migrate. FastMail is worth paying for, but it's too expensive for one-off side proj…

Sometimes I feel like I'm last person on the planet who has their own domain and hosts their own email.

You are.

I was like 10th from the last. :)

Re: Still locked out of my AWS account

#50

This should be a good warning about what you can expect when relying on other companies for service.

I look forward to your blog post on how to run a datacenter without power, internet connections, etc.

Companies used to have their own servers all the time before "cloud computing" became a thing.
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