I have a review-driven site as well, RateMyStudentRental.com, so here are a few observations... -People review for all sorts of reasons, but the largest reason students write reviews on RMSR seems to be simply to "give back to the community." In other words, they just like helping. However, keep in mind that my site helps students find suitable housing, so compared to product review sites (like Amazon), there's proba…
Ask HN: What motivates users to write Amazon reviews?
41–50 of 50 posts
Re: Ask HN: What motivates users to write Amazon reviews?
#42Re: Ask HN: What motivates users to write Amazon reviews?
#43I will share one trick that I use on my site UniversityTutor.com, to get more reviews. I saw this in an email that Google Checkout sent out:
1. Firstly, of course you should send an email asking the person to leave a review a week or two later
2. Do NOT require the person to login to leave the review (use a "one time login link"). Removing this hurdle can help.
3. Embed the actual review form RIGHT IN the email. With a submit button.
Basically all this is about reducing the hurdle to leaving a review as much as possible. The "archive" button is just to easy so if they have to leave the email or login you've already lost people.
Submitting forms doesn't work in all email clients so you'll have to also include the one time login link for anyone who can't submit the form right from their email. But it does work much of the time. To generate the HTML for the email form that works across most email clients, the easiest way I've found is to create a new form in Google Docs, and email it to yourself as a starting point to copy from. The HTML they generate is pretty well optimized from what I've seen.
I still don't have tons of reviews on that site though. So it is definitely tough to get people to engage.
Also - the simpler the review the better.
A pulldown will get filled out more often than a free form text field.
Radio buttons will get filled out more than a pulldown.
A simple thumbs up thumbs down will get filled out more often than 5 stars.
And only a thumbs up (or like) will get more than thumbs up or down.
When I moved from a 5 star thing to just up/down on BuyersVote.com it helped a bit with engagement.
Re: Ask HN: What motivates users to write Amazon reviews?
#44So under my framework I'd say the major motivation is that the people contributing reviews are those that are passionate about the Content/Topic. And the simple reason why they get so many is because 1) ridiculous Amazon volume that somebody already mentioned, and 2) Amazon is the place where you voice CAN have the most impact (if you're one of the top).
Re: Ask HN: What motivates users to write Amazon reviews?
#45I find myself motivated by the extremes. Either a product was so fantastic that I felt the need to reward the manufacturer with something more than my money or it was so terrible that I felt the need to get back at the manufacturer for taking my money.
Re: Ask HN: What motivates users to write Amazon reviews?
#46You know that people will read your reviews on Amazon. If I write a well-reasoned bad review, it might actually have an effect on sales.
Re: Ask HN: What motivates users to write Amazon reviews?
#47I have a review-driven site as well, RateMyStudentRental.com, so here are a few observations... -People review for all sorts of reasons, but the largest reason students write reviews on RMSR seems to be simply to "give back to the community." In other words, they just like helping. However, keep in mind that my site helps students find suitable housing, so compared to product review sites (like Amazon), there's proba…
Quick Question: was there any fallout when your removed your "badge" implementation (from people who'd earnt a badge)? Fear of this makes me reluctant to try new things, but I think it's good to try them. Did you do something to handle this, or was it just a non-problem?
Re: Ask HN: What motivates users to write Amazon reviews?
#48Earlier quoted context omitted.
Quick Question: was there any fallout when your removed your "badge" implementation (from people who'd earnt a badge)? Fear of this makes me reluctant to try new things, but I think it's good to try them. Did you do something to handle this, or was it just a non-problem?
It wasn't really a problem. When I said no one really cared, I'm not exaggerating, they literally didn't care. I guess it could have been a problem, but I don't think there was a single user who had actually tried to earn a badge.