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GitHub Major Service Outage

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41–50 of 85 posts

Re: GitHub Major Service Outage

#41
post #38
post #35

Earlier quoted context omitted.

It's called GitLab. Not 100% uptime but better (and constantly improving)

GitLab, really ?

I'm very happy I switched. I even posted here on their last outage. That was a stressful 15 minutes.

Not perfect, just working loads better for me and my teams

Re: GitHub Major Service Outage

#42

feel free to make a better one

This is the biggest cop-out of a reply. I hate it. OP has already stated:

>I pay them. My work pays them.

Github is raking in oodles of cash and they STILL can't keep their service up without going down, quoted from OP, "[e]very couple months".

It's not about "making a better one", nor is it about paying for the fancier/premium features; it's about the uninterrupted service, which Github keeps failing to provide.

Re: GitHub Major Service Outage

#43
post #35

feel free to make a better one

It's called GitLab. Not 100% uptime but better (and constantly improving)

It will take a long time before GitLab can even begin to regain my trust from their missing-backups outage.

Problems are to be expected. But as great as it is that they had multiple levels of backup, none of them worked. They hadn't even been tested.

Re: GitHub Major Service Outage

#44
post #30

As others have said, Github's postmortems are always great. But frankly, I'd rather they have better uptime. Every couple months is too much. I pay them. My work pays them. If their CEO is serious about zero downtime, how about he offers his paying customers a credit for time they cannot access the service?

My problem with a credit is that it never even comes close to what I'm losing in income. An ISP is an excellent example. I might get a $10 credit for 24 hours of downtime. I'm charging slightly more per hour than that... /s

Maybe switch to bitbucket or other competition for a while?

Re: GitHub Major Service Outage

#45

A little funny like Silicon Valley episode , saw the news from GitHub CEO yesterday saying our goal is zero downtime and now it's down

Zero downtime is always a goal and never achieved for any complex service. They literally all go down sooner or later.

Re: GitHub Major Service Outage

#46
post #40
post #35

Earlier quoted context omitted.

It's called GitLab. Not 100% uptime but better (and constantly improving)

Gitlab does not have features parity with Github. I personally also stumbled upon a bizzare bug that doesn't allow a friend to add me to any of his private repo's. Asked on IRC and nothing much came of it unfortunately.

Hiya,

Which features would you like to see in GitLab? We'd love to talk about it. You could also open a feature proposal issues in https://gitlab.com/gitlab-org/gitlab-ce/issues.

Re: GitHub Major Service Outage

#47
post #35

Earlier quoted context omitted.

It's called GitLab. Not 100% uptime but better (and constantly improving)

It will take a long time before GitLab can even begin to regain my trust from their missing-backups outage. Problems are to be expected. But as great as it is that they had multiple levels of backup, none of them worked . They hadn't even been tested.

Do you have any evidence that Github does any better?

Re: GitHub Major Service Outage

#48
post #33

A little funny like Silicon Valley episode , saw the news from GitHub CEO yesterday saying our goal is zero downtime and now it's down

Perhaps an issue with punctuation? Goal: zero downtime. vs Goal zero: downtime.

  Works on contingency?
  No, money down!

Re: GitHub Major Service Outage

#49
post #47

Earlier quoted context omitted.

It will take a long time before GitLab can even begin to regain my trust from their missing-backups outage. Problems are to be expected. But as great as it is that they had multiple levels of backup, none of them worked . They hadn't even been tested.

Do you have any evidence that Github does any better?

They haven't lost my data so far and they had to restore the production database at least once in their history. All circumstantial, but we'll have to wait and see.

Re: GitHub Major Service Outage

#50
post #35

Earlier quoted context omitted.

It's called GitLab. Not 100% uptime but better (and constantly improving)

It will take a long time before GitLab can even begin to regain my trust from their missing-backups outage. Problems are to be expected. But as great as it is that they had multiple levels of backup, none of them worked . They hadn't even been tested.

We have a pretty detailed post-mortem on the timeline of events for the outage, as well as actions taken after it to prevent anything similar in the future (with links to related issues). You can check it out in https://about.gitlab.com/2017/02/10/postmortem-of-database-o...
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