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Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

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Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#41

Post by jevogel »

philliphaydon wrote: post #32

As much as I dislike Google services. Their account stuff just works. For everything they create. It just works. I love MS stuff, but they have the worst account process ever, closely followed by Apple. I do wish MS would sort their act out in regards to accounts. I lost my Xbox account trying to transfer my games and such between my windows live account and an old account. Lost my games and points and credits :(

I once lost my Xbox Live account because I deleted the associated Hotmail address that I never used. I didn't realize it until the attached credit card expired years later. I went to update the card info on the website and couldn't get on due to the non-existent email address. Spent hours with customer service over multiple calls and no one was able to link the account to a different email address or add a new credit card for me. Just insane.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#42

Post by tankenmate »

tankenmate wrote: post #34
raisedbyninjas wrote: post #12

Earlier quoted context omitted.

Just tested, My office 365 account bounces for this type of address.

This is why I use Postfix and Cyrus for my personal mail. I get Postfix to pre-parse transform the '-' char to '+'; this way I can use email addresses that stupid systems don't barf at but can still get mail delivered to the right mailbox (including sub mailbox if it exists). e.g. me-junk@mydomain.tld goes directly to my junk mail box :)

I should have mentioned in the previous post, recipient_canonical_maps is probably what you are looking for. Depending, trivial_rewrite might also fit your use case depending on how early into the delivery process you want the addresses to be rewritten.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#43

Post by jordache »

My Skype account was temporarily hacked at one point, to the extend that it got disabled it. I still have access to the email associated with my Skype account. I've talked to MS support on this already but for whatever reason, they can't validate my identity to the extend that I can reset the password on that skype ID. Their only solution was for me to create a new Skype account. What other cloud service does not allow reset of account via e-mail validation!?

What a cluster MSFT

EDIT: And guess what, I have not used Skype since. Trying to recreate my contacts and the whole process of having family accept my new account was a much larger barrier than just instructing my family to use another video chat service. FU MSFT.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#47

Post by [deleted] »

mnm1 wrote: post #16

Skype accounts are fucked. Try signing in on Skype for Linux with two different accounts. If you're lucky, you'll experience the contact shuffle where some contacts are moved from one account to another and others randomly deleted from both accounts. I mostly stopped using Skype after that one.

[deleted]

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#49

Post by wyldfire »

jordache wrote: post #38
gnud wrote: post #6

Earlier quoted context omitted.

As I understand it, the work account is actually tied to your company's office 365 subscription or something like that. The private account is the one created by you. If anyone knows the exact difference, please explain! Would be greatly appreciated.

Yes, but as a consumer I don't care about that differentiation.. Just make it transparent.. merge my authorization rules or something... Gawd.. You're microsoft, you can create a whole new security protocol. Don't have this half baked persona solution. If you can't figure this out, it really reinforces the reason for every time we come across something in Azure where we're like wtf isn't this feature supported?

I'd wager there's something enforcing that distinction such as licensing rules for products you might have access to.

But, ultimately, those licensing rules may be under MS's control as well. Even if they aren't, it sounds like it has a significant impact on their service's design and usability, so it's in their interest to make a change somewhere.

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