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Ask HN: Overcoming engineer/developer bias against SEO

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Re: Ask HN: Overcoming engineer/developer bias against SEO

#41
post #5

I think HN is gradually, gradually warming to SEO. I remember way back when I was lurking here someone had a comment along the lines of they would be a hired assassin prior to doing SEO consulting. These days folks discuss SEO strategy here with some regularity, and it generally doesn't cause vitriolic reactions when it is perceived as non-manipulative. I think it is a matter of continuing to demonstrate very basic t…

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Re: Ask HN: Overcoming engineer/developer bias against SEO

#42

Let me explain why I have learned to hate SEO over the years. I'm writing this from a throwaway HN account. I work for a 4-year old company, where I was one of the first 3 employees. We have a very popular website that gets over 400 million page views per month. We get lots of traffic from Google. When I started, our priority was making a great, simple user interface. But we were also very aware of SEO, and paid much…

Did you try A-B testing to verify that the SEO tweaks actually did produce improvements? Seems to me that the absence of testing makes it difficult to verify the improvements that any specific SEO attempt might make. Unfortunately, there are too many SEO 'hand-wavers' trying to cash in on the widespread ignorance. From what I've seen genuine SEO results are a lot harder work than the SEO-oil salesmen would admit.

Re: Ask HN: Overcoming engineer/developer bias against SEO

#43
post #17

Earlier quoted context omitted.

But good SEO is mostly easy, common-sense techniques that don't change very often. Bad SEO (gaming the system) is the hard part, and I have to imagine it's mostly the part people are willing to pay a lot of money for.

But good SEO is mostly easy, common-sense techniques that don't change very often This is sort of like saying "good programming is mostly easy, common-sense techniques that don't change very often", and since programming is a solved problem, anybody willing to pay a lot of money for programmers is clearly getting something hinky done. Programming is not a solved problem. Neither is marketing. SEO exists at the inters…

GREAT reply, patio11. It's not just a question of good versus bad SEO. Within each 'colour', there's a vast range of techniques. Not everyone knows about them, and certainly not everyone can implement them. More importantly, the things that really sets a talented ethical SEO apart from an inept ethical one are creativity and business smarts. Just like any marketing campaign, an effective, sustainable SEO campaign requires a deep understanding of the client's business needs and market.

Re: Ask HN: Overcoming engineer/developer bias against SEO

#44
post #19
post #5

I think HN is gradually, gradually warming to SEO. I remember way back when I was lurking here someone had a comment along the lines of they would be a hired assassin prior to doing SEO consulting. These days folks discuss SEO strategy here with some regularity, and it generally doesn't cause vitriolic reactions when it is perceived as non-manipulative. I think it is a matter of continuing to demonstrate very basic t…

The points you make are disturbing. As far as I can tell, the reason why people shy away from SEO is not that it doesn't work. Indeed, it seems like people shy away from SEO because it works too well . At least for me, there's a perception that SEO is evil and crowds out legitimate content. I would hope that these startups are not going over to SEO just because it works; I would hope that SEO is trying to show that i…

I sell software to big companies (Global 2000) in a new category and SEO has been absolutely vital to our marketing success. People from big companies are actively looking for new solutions w/ Google. (Not like, the CEO, but someone at the architect/pmgmt/tech lead level who may do something.) I've gotten both great OEM leads (from large tech co's even your parents have heard of), great direct sales leads at F500 companies and the (gasp!) federal government, and a lot of activity from consultants, analysts, and journalists.

SEO matters, even in the complex business to business sale, but only if your company and your offering is remarkable. (In the Seth Godin sense - worthy of remark.) Look at how much SEO a company like salesforce.com does.

Re: Ask HN: Overcoming engineer/developer bias against SEO

#45

Let me explain why I have learned to hate SEO over the years. I'm writing this from a throwaway HN account. I work for a 4-year old company, where I was one of the first 3 employees. We have a very popular website that gets over 400 million page views per month. We get lots of traffic from Google. When I started, our priority was making a great, simple user interface. But we were also very aware of SEO, and paid much…

It sounds to me like the problem you suffer isn't SEO, it is the people involved, you included. It sounds like you have poor leadership (Especially if they are failing to listen to your input), an unwillingness to compromise (Both you and the SEO team), and a me against them attitude (Which most likely hurts your cause) when it comes to the parts of a website that you work on.

Great user experience and highly effective SEO can co-exist, but it is much harder than most people think and it takes high quality individuals willing to work together, compromise, and execute on a vision that will benefit the corporate vision over all.

I’ve worked in the SEO business now for a very long time and I can also tell you that you are not the only one that feels the way you do and every single time I have seen this it has always come back to the quality of the individuals involved.

Re: Ask HN: Overcoming engineer/developer bias against SEO

#46
I've worked in SEO for 6 years (I'm an SEO copywriter), and I know there's good and bad in the industry, as in any industry. In SEO, I think the biggest problem is a lack of respect for the audience. That's why you get sites with poor usability, as described by throwaway123 below. But it's not always the SEOs who are responsible for that. Remember, they're being paid by someone. Yes, there are times when the SEO's client DOESN'T understand the impact of the SEO they're commissioning. But there are also times when they do. It's easy to blame the practitioners here, and often that blame is justified. But we only have to look around us to remember that business -- big or small -- is generally far more interested in short term gain than long term customer satisfaction. So it should come as no surprise that many businesses are prepared to turn a blind eye to practices that hinder usability and visitor value.

The other common problem in SEO is ineptitude. Many people call themselves SEOs when really they're just opportunistic freelancers and entrepreneurs. Their SEO knowledge is poor and their business management skills lacking. This ultimately impacts EVERYONE connected with the job, even those only remotely connected (like the good SEOs out there).

Re: Ask HN: Overcoming engineer/developer bias against SEO

#47
post #8

I think that most people here prefer "any other problem" to marketing.

As an engineer for a decade and a half (turned tech manager, now), I used to have that same feeling. I believe that's because until you work with a competent marketing group, there's an awful lot of "Dilbert marketing department" evident. And truly competent marketing groups are only slightly more plentiful than unicorns, IME. Work alongside a good marketing team however, and it's night and day. I think that they hav…

Telling good marketing departments from bad marketing departments is really hard, and highly dependent on context. What might be a great marketing team for an enterprise software or SaaS company might make an awful marketing team for a consumer focused startup.

Good technology marketers generally are a) ex-engineers (this is a spay-shul breed of person), often those who went out in the field and sold when push came to shove or b) people that sincerely like technology and have lots of field experience.

A bad marketer says "Everything is a widget (or cpg.)" A good marketer says "Every buying process in every vertical is different and highly sensitive."

Generally, marketers arrive as communication-oriented (PR/Marcomm experience), technology-oriented (PMM/PM experience), or sales-oriented (former sales person, cares more about qualified leads than raw names and phone numbers.)

Read Steve Blank's book - most people point to him as one of the best marketers in Silicon Valley - or read about his adventures as head of the SuperMac marketing department - http://steveblank.com/category/supermac/ - That's what a GREAT marketer does.

But, yes, good tech marketers are rarer than hen's teeth. Most people in marketing are there because they lack the logical abilities to be an engineer and the courage to be a salesperson. (This is coming from a marketer.)

Generally, really good marketers know the hell out of their market, and know what metrics they're working towards. They should know every influencer in their field by name and viewpoint, if not personally. If anything, they really need to think of themselves as 'Market Response Engineers,' trying to find out what the market will do in response to the messages they communicate.

Additionally, avoid people who work/have worked at ad agencies. They know how to drink, not how to market things.

Re: Ask HN: Overcoming engineer/developer bias against SEO

#48

Let me explain why I have learned to hate SEO over the years. I'm writing this from a throwaway HN account. I work for a 4-year old company, where I was one of the first 3 employees. We have a very popular website that gets over 400 million page views per month. We get lots of traffic from Google. When I started, our priority was making a great, simple user interface. But we were also very aware of SEO, and paid much…

Did you try A-B testing to verify that the SEO tweaks actually did produce improvements? Seems to me that the absence of testing makes it difficult to verify the improvements that any specific SEO attempt might make. Unfortunately, there are too many SEO 'hand-wavers' trying to cash in on the widespread ignorance. From what I've seen genuine SEO results are a lot harder work than the SEO-oil salesmen would admit.

I'm kinda curious how A/B testing for SEO works. You can't show one version of your site to half of Google and another to...er, the other half of Google? I suppose you could measure your search referers one month, make the change, and then measure it the next month, but your data will be very noisy. You're likely to get more searchers coming later simply because of additional word-of-mouth, traction within the marketplace, maturing of the industry, etc.

Re: Ask HN: Overcoming engineer/developer bias against SEO

#49

SEO makes it harder for people to find useful information on the web instead of what someone spent time and money to "optimize" for Google. Developers know this, and so generally dislike SEO.

Not all areas of content attract SEO manipulators. In my current position, I see a lot of content that would benefit greatly from basic SEO since the competition for search engine ranking in this domain is relatively mild.

My biggest gripe as a developer is having to deal with the perceptions of non-technical folks. I still frequently encounter folks who hope SEO can magically redeem their lousy-to-mediocre website. I always encourage them to first build content worth finding before going nuts worrying about how many people will find it.

Re: Ask HN: Overcoming engineer/developer bias against SEO

#50

Here is why I would never personally work for an SEO company: (Obviously just my opinion, with all the bias that carries) Search engines are very interesting, technologically. Optimizing a search engine would be extremely interesting. Optimizing websites to keep up with the changes of somebody else's business (the search engine) is not interesting. You're playing catch-up. You essentially attempting to reverse engine…

Fair points. We're working to figure out what works and provide software to message that and help businesses optimize. It's not just for search engines (we try to help with, for example, how/why people retweet, link, share content, "like" on FB, etc), but the point is a reasonable one; optimizing against existing systems vs. creating something new may be part of the issue. Thanks for sharing, Brian.

> It's not just for search engines (we try to help with, for example, how/why people retweet, link, share content, "like" on FB,

... and how to get a popular item on news.yc :) I guess it just goes to prove your point that you can can promote your brand without being spamy.

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