> would be considered unacceptable... A more honest way of saying this would be that it wouldn't have worked -- requiring a phone number during onboarding would drastically lower your conversion rates. So what's changed? Is this a generational (grumble grumble millenial grumble grumble) thing? Also, I'd love to know what sparked your asking this question. I don't see a particular uptick in services requiring a phone…
Twitter demanding a phone number to unlock a 5 min old account after saying it was optional and then pretending I broke their rules just to get my phone number. As for the uptick in services requiring phone numbers? All the messaging apps, all the freelance websites, facebook, google, classified ad sites/apps. And these are just examples of things I tried using.
Microsoft/Outlook is insufferably obnoxious in that regard, the last time I saw people signing up for it. At least Gmail asks for your number up front — Microsoft pretends you fucked up and weasels it out of you.