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Ask HN: I’m being bullied at work. What do I do?

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Re: Ask HN: I’m being bullied at work. What do I do?

#41
Not to belittle your feelings in this situation, but nothing here is what I would describe as "bullying".

A person not being nice to you, or being an ass in general, is not bullying. I don't think you'll get a positive outcome here if you frame this situation as being 'bullied' so I'd suggest using a different approach.

What I do see (and of course, it is a real problem) is that perhaps you and the PO seem to have a personality conflict. This is obviously an issue because you clearly don't want it to exist and of course are in a vulnerable position being so new to the company.

The first thing you need to do, regardless of your fear, is to sit down and talk with her. You need to explain that you clearly started off on the wrong foot, and ask her directly if there is anything you can do to change things. Her position is one of the following: She doesn't realize or intend to have this affect on you; she thinks you are incompetent or; she is just an ass or dislikes you for some irrelevant reason. By talking to her directly, you have a good chance of solving this problem if her position is one of the first two. (You don't have to like what she offers, but the idea is to assign motive here.)

If something constructive comes out of that, pursue it. If she is just an ass, or if you try something for a while and you continue to have issues, then you can talk to your Coach. I wouldn't talk to HR without first talking to your direct supervisor though. As your manager they deserve the respect of being allowed to solve this issue first. At that point, you also have your conversation and any remedial steps to refer to in that conversation as well.

If that doesn't work, you should look for a new position. You can tell HR the issue on the exit interview if you want. To be honest, if your manager can't address this issue to your satisfaction, HR won't either.

Finally: If you can't sit and have a conversation with your PO directly in which you are able to articulate your position for whatever reason, you should probably just start looking for a new job regardless. Communication is essential to your success at work. If you can't communicate, whether it is "your fault" or "her fault", you won't be successful. May as well cut to the chase. If this is the case though, you need to be clear and honest with yourself though about why you are coming to this conclusion. There is more than one person out there that is going to be hard to work with... at some point you need to be able to address these types of conflicts in a way that is constructive and that works for you beyond simply removing yourself from the situation entirely.

I wish you the best of luck. These things are never fun, but they are inevitable given human nature.

Re: Ask HN: I’m being bullied at work. What do I do?

#42

First, I would ask an impartial third party if you're right or being over sensitive. Not that I'm suggestion you are... you just want that sanity check before you move forward. I would not be afraid. I would have a direct, civil (but still with a "I'm not fucking around here" tone) and tell them you don't appreciate it. Have a list of examples, ideally with dates, you can point to. If at the end of that conversation…

In short, I'm suggesting let them think you are considering legal action.

It's surely not worth the expense (money, time, energy) but at least you'll have the satisfaction of knowing you made a number of people scramble and she will now have a scrutinizing eye on her.

This job is just a stepping stone to somewhere better.

Re: Ask HN: I’m being bullied at work. What do I do?

#43
This is not what you want to hear, and probably not the correct answer. But the pragmatic answer is to leave. Whatever happens is going to come at significant human capital to you, unfortunately, and unfairly, even if you 'win'. Suck it up, till you can get out of there.

Re: Ask HN: I’m being bullied at work. What do I do?

#44
post #33

You must be very submissive.

Not true. Bowing down symbolically to avoid an arbitrary fight and resulting loss of face is right at home in the playbook of somebody with real work to do elsewhere. Resolution, and apology, are not the same as submission.

Exactly! Resolution can also be used as a form of dismissal if done right. You can tell someone who isn't worth your time to go away simply with body language. When I can tell someone is trying to elicit a reaction, I simply won't look away from my screen effectively saying they aren't worth my time.

Re: Ask HN: I’m being bullied at work. What do I do?

#46

You must be very submissive.

I've been reading through Carnegie's How to Win Friends and Influence People recently. One of the principles that he strives to beat into you is the idea that you can't win an argument on sheer aggression.

While you would very well win the surface battle by shouting the loudest, you haven't won over the most important person: your opponent.

In situations like this, engaging in a pissing contest doesn't lead anywhere. When cornered, we (as in human beings in general) react by being defensive, arguing our own points even stronger in the face of facts stating otherwise. The most tactful way of moving the conversation forward is to win the other player over by letting them save face.

I noticed your comment's been flagged a lot and I'm wondering if you had meant to elaborate on your response and accidentally hit 'reply' too early? Maybe it would bring a better understanding to why you associate this type of response with submission.

Re: Ask HN: I’m being bullied at work. What do I do?

#47

"On my first week, me and the PO had a disagreement during a Scrum Grooming. It wasn’t a big deal for me but it must have been a big deal for her." Can you elaborate on this? What was the disagreement?

I would rather not make it explicit since it would provide enough information for any colleagues of mine reading HN to connect the dots and be 100% sure who I am. I was pressured to do something during that meeting, I refused with the argument that it wouldn't benefit any of us and I explained why. The person kept asking. I kept refusing. It was uncomfortable. I know I've handled that particular situation in a bad wa…

> I know I've handled that particular situation in a bad way.

This is a key realization.

Assuming you really want to stay at the company, you should speak directly to the PO if you can keep from being defensive/angry/frustrated.

To be specific, first talk to your direct supervisor/boss and explain that you would like to improve your relationship with the PO. You have to mean this, of course, but tell your supervisor that your only goal in talking to the PO is to make the relationship better and so ask your sup if it's ok that you chat with her and ask for any guidance on how to do that effectively (this is less about getting advice from the sup and more of a check in since s/he is responsible for you).

Assuming your supervisor buys into you chatting with her, then set up a time to chat with the PO. Specifically address where you think things went wrong, why they went wrong and propose how you think it can be better (use the argument you had, your role in it and how you should've handled it differently as an example of how you'll interact differently in the future). And then ask her how you can make it better. It might not be fair that the burden is all on you in this situation, but based on what you're saying about the PO's standing in the company it sounds like the burden is on you.

You absolutely can salvage this relationship assuming the PO is a reasonable person, but the key is the burden is on you to fix it. Talking to the PO won't magically make her a different person, but great working relationships can be founded on once-toxic situations. If the risk in talking to her is too great, listen to the many people who are saying stay quiet, do great work and find another gig.

Re: Ask HN: I’m being bullied at work. What do I do?

#48

"On my first week, me and the PO had a disagreement during a Scrum Grooming. It wasn’t a big deal for me but it must have been a big deal for her." Can you elaborate on this? What was the disagreement?

I would rather not make it explicit since it would provide enough information for any colleagues of mine reading HN to connect the dots and be 100% sure who I am. I was pressured to do something during that meeting, I refused with the argument that it wouldn't benefit any of us and I explained why. The person kept asking. I kept refusing. It was uncomfortable. I know I've handled that particular situation in a bad wa…

>I refused with the argument that it wouldn't benefit any of us and I explained why.

That's a bit of a lesson learned in terms of "Things not to do in your first week".

Aside from criminal activity, I can't think of any situation where you were in a position to understand things better than the person asking you to do the task, and even if you where, where it would be a good idea to make such an immediate disagreement vocal and public.

You should probably test the mileage of making an apology for trying to assert yourself over a senior person (regardless of whether or not you are in fact correct) in your first week before you do anything, really. I have a funny feeling that it might go further than you think here.

Re: Ask HN: I’m being bullied at work. What do I do?

#49

Obviously, this may not be a possible option for you ... and I loathe to say this, but you should probably just leave. There's no way to deal with the issue without making it 'you vs. her'. Even if they don't like her (and know she's a bitch), maybe she's too important to them at this point ... so you're going to be perceived as 'the problem'. If she is as bad as you say she is, surely other people will take note of…

I would add one thing: if you keep going on like this, you will become her victim. It will affect you. Right now - you're new - you're kind of outside the game. You're almost an 'observer'. But once you are trapped in that - you'll either have to assume the position of 'trained animal' - or you'll face serious wrath. To appease her at the beginning, you might feign meekness - but this will consume your identity. It w…

agreed. think in terms of game theory -- if you can hustle your way out of there, you could be saving yourself a lot of emotional wear/toll.
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