I don't see how the things he discusses have to do with empathy in Silicon Valley. Driverless trucks, for instance, have nothing to do with empathy and a lot to do with simple economics. Someone is going to build them if they can make a buck doing it, and empathy isn't going to somehow stop that. On the other hand, I do think companies like Facebook and Google and the news sites (or whoever makes their comment system…
Uber is able to afford this beachhead because they flaunt local laws and exploit workers, Google because they have a massive surveillance apparatus they are able to charge money for advertisers to access.
The simple explanation "oh well somebody would've built it anyawys" is incorrect.