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MailChimp’s founders built the company slowly by anticipating customers’ needs

nytimes.com

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Re: MailChimp’s founders built the company slowly by anticipating customers’ needs

#41
post #24

Earlier quoted context omitted.

Isn't "statup" the phrase of the day used to described a nornmal tech company anyway.

http://www.paulgraham.com/growth.html

Yeah but before that it was "a company in search of a repeatable business model"

and I believe before that it was mumble-mumble-innovator's-dilemma-mumble

Re: MailChimp’s founders built the company slowly by anticipating customers’ needs

#42
post #23

Earlier quoted context omitted.

I always click "the emails are spam and should be reported" (is that Mailchimp? not sure) when given a choice. Not sure if it really does anything.

Even if you signed up for the mailing list in the first place? It's only spam if you never signed up for it in the first instance. If you sign up and then want to leave the list because the emails aren't relevant any more or too regular then that's just bad email marketing, not spam.

As with OP, I generally mark as spam when someone signs me up for an email list post purchase, without asking.

Re: MailChimp’s founders built the company slowly by anticipating customers’ needs

#43
post #18
post #2

I'm curious if there's interesting data, information, or anecdotes about bootstrapped, well-intentioned, well-executed startups being utterly floored by VC-funded competitors. Particularly if the "average" or most common reason behind a bootstrapped failure diverges significantly from the 'common sense' reason, i.e., "bootstrapped startup couldn't move fast enough/expand quick enough/hire great talent because bootstr…

Yeah. I'm a big fan of MailChimp, but this is a clear case of survivorship bias. We have a ton of detailed reporting (CrunchBase, edgar.gov, startup accelerators, Mattermark, etc) on VC backed companies but very little on non VC. How do you get a detailed list of bootstrapped companies? Even if you did have a comprehensive list (Sec of State in each state), how are you going to differentiate amongst tech startup, lif…

It is survivorship bias, and yet it isn't. I think you'd find a lot of these stories would read the same -- while engaging in some other business activity (consulting, sales, etc.) a potentially profitable business opportunity was observed, and gradually it became the primary focus. If there isn't an opportunity observed, or if it doesn't become the primary focus there is no startup and no story.

Re: MailChimp’s founders built the company slowly by anticipating customers’ needs

#44
post #37

The Atlanta tech scene is blossoming, just like our film industry. We have a couple of incubators, including a few that are funded/supported by Georgia Tech. The cost of living here is super cheap, and there are brilliant and talented people everywhere. We have satellite offices for tons of major tech companies, so there are traditional tech jobs too. Earning $200k here while the cost of living is so low is phenomina…

I used to work for a company based in Conyers, GA, and would hang out in Atlanta when I traveled there. It is a great city. However, there is a huge cultural shift outside of Atlanta for people used to Silicon Valley or NYC, because the rest of Georgia is definitely... different.

Re: MailChimp’s founders built the company slowly by anticipating customers’ needs

#45

You know what word doesn't appear in that story? Spam. Mailchimp is a company that provides lots of unsolicited commercial emails. In other words, spam. You can dress it up and call it "marketing software for small businesses" but that doesn't change the essential fact: Mailchamp is a spammer. Is it any surprise that spamming is profitable? I've received hundreds of Mailchimp emails. Not once did I sign up for any of…

I've got to disagree with you. I'd say MailChimp has elevated the perception of email marketing. MailChimp has pretty strict standards when it comes to sending emails. If you send emails to a list that has a 20 percent or more bounce or unsubscribe rate, they'll freeze your account. Other providers let you upload a CSV with emails and blast out campaign after campaign to purchased lists without repercussions.

You know what? It's funny, because I have just realized that I do have a spam detection rule about MailChimp. Until now I have thought it was kind of software one runs to send out their spam, kid of like Perl or Python module for SMTP. I have just learned that it is a service and it allows me, spam victim, to unsubscribe. No fsckin' way I'll ever do that.

Re: MailChimp’s founders built the company slowly by anticipating customers’ needs

#49

Depends on what you mean by 'making it' as a startup - is it the revenue growth? burn rate? profit growth? Number of users? Number of employees? A SF office? How well funded you are? It's hard to grow a business without going the conventional SV route and getting VC funding. Unless you have a revolutionary product, the bigger competition will likely stomp over you unless you have resources to grow your team and produ…

"Depends on what you mean by 'making it' as a startup " Making it = profitable and no debt. As odd as that may seem, a great many companies don't do that. E.g. Uber (for now).

It is unfortunate, and it remains to be seen if they will remain profitable, or just go on an endless run of losses and increasing debt. Some say 'making it' is IPOing, even if not profitable and laden with a mountain of debt. As some would argue, why spend your own money if you can spend someone else's?

I do like the question on whether Mailchimp would be a lot more successful had it taken on more funding and debt.

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