Spotify moves its back end to Google Cloud • Hacker News Board

Re: Spotify moves its back end to Google Cloud

#41

Post by latchkey » Tue, Feb 23, 2016, 8:29 PM UTC

tn13 wrote: post #37

latchkey wrote: post #35

What Google Cloud needs is a better sales story. AWS consistently beats out Google in this respect. This story is welcomed and there should be more success stories published like this. My business is a heavy GC user (AppEngine, Datastore, CloudStorage, BQ, ComputeEngine, ManagedVM) and I couldn't imagine achieving what we have achieved in such a short amount of time on any other platform. We (myself and another guy)…

One of the reasons I avoid Google is because they have taken lot of pain to make their customer care totally suck. I mean even IRS and Comcast support does better compared to Google. I published a very critical release to my Android app few weeks back and realized that it was not getting published at all. It took me a month to get the problem resolved. I don't want to buy a cloud service where the support might be no…

They have a paid support service that is actually pretty good.

It sounds like you're avoiding the generic Google in the same way you'd not buy something from Amazon vs. using AWS.

Re: Spotify moves its back end to Google Cloud

#42

Post by liveoneggs » Tue, Feb 23, 2016, 8:30 PM UTC

latchkey wrote: post #35

What Google Cloud needs is a better sales story. AWS consistently beats out Google in this respect. This story is welcomed and there should be more success stories published like this. My business is a heavy GC user (AppEngine, Datastore, CloudStorage, BQ, ComputeEngine, ManagedVM) and I couldn't imagine achieving what we have achieved in such a short amount of time on any other platform. We (myself and another guy)…

> infinitely auto-scalable platform where we don't have to do any devops or carry a pager

You never know what you don't measure and test

Re: Spotify moves its back end to Google Cloud

#43

Post by latchkey » Tue, Feb 23, 2016, 8:30 PM UTC

melted wrote: post #38

latchkey wrote: post #35

What Google Cloud needs is a better sales story. AWS consistently beats out Google in this respect. This story is welcomed and there should be more success stories published like this. My business is a heavy GC user (AppEngine, Datastore, CloudStorage, BQ, ComputeEngine, ManagedVM) and I couldn't imagine achieving what we have achieved in such a short amount of time on any other platform. We (myself and another guy)…

You seem to have forgotten to plug your product.

I'm sure you can figure it out. =)

Re: Spotify moves its back end to Google Cloud

#44

Post by obulpathi » Tue, Feb 23, 2016, 8:31 PM UTC

latchkey wrote: post #35

What Google Cloud needs is a better sales story. AWS consistently beats out Google in this respect. This story is welcomed and there should be more success stories published like this. My business is a heavy GC user (AppEngine, Datastore, CloudStorage, BQ, ComputeEngine, ManagedVM) and I couldn't imagine achieving what we have achieved in such a short amount of time on any other platform. We (myself and another guy)…

True, while other providers focus on DevOps, Google Cloud strives for NoOps. They should do more marketing on that.

Re: Spotify moves its back end to Google Cloud

#45

Post by boulos » Tue, Feb 23, 2016, 8:31 PM UTC

tn13 wrote: post #37

latchkey wrote: post #35

What Google Cloud needs is a better sales story. AWS consistently beats out Google in this respect. This story is welcomed and there should be more success stories published like this. My business is a heavy GC user (AppEngine, Datastore, CloudStorage, BQ, ComputeEngine, ManagedVM) and I couldn't imagine achieving what we have achieved in such a short amount of time on any other platform. We (myself and another guy)…

One of the reasons I avoid Google is because they have taken lot of pain to make their customer care totally suck. I mean even IRS and Comcast support does better compared to Google. I published a very critical release to my Android app few weeks back and realized that it was not getting published at all. It took me a month to get the problem resolved. I don't want to buy a cloud service where the support might be no…

We offer paid support for Cloud (http://cloud.google.com/support) that let you trade off responsive time (e.g., 4 hours vs 1) for price.

The support personnel (and engineering!) also do best effort scanning of Stack Overflow, Server Fault, and per-product mailing lists. You can get links to those here: https://cloud.google.com/support/#community.

Disclaimer: I work on Compute Engine, but not in Support (though I do jump in and support customers!)

Re: Spotify moves its back end to Google Cloud

#46

Post by thepumpkin1979 » Tue, Feb 23, 2016, 8:32 PM UTC

latchkey wrote: post #35

What Google Cloud needs is a better sales story. AWS consistently beats out Google in this respect. This story is welcomed and there should be more success stories published like this. My business is a heavy GC user (AppEngine, Datastore, CloudStorage, BQ, ComputeEngine, ManagedVM) and I couldn't imagine achieving what we have achieved in such a short amount of time on any other platform. We (myself and another guy)…

You also forgot to include a link to your hiring page in your website, too bad you're not hiring remotely https://angel.co/gearlaunch/jobs

Re: Spotify moves its back end to Google Cloud

#47

Post by latchkey » Tue, Feb 23, 2016, 8:32 PM UTC

liveoneggs wrote: post #42

latchkey wrote: post #35

What Google Cloud needs is a better sales story. AWS consistently beats out Google in this respect. This story is welcomed and there should be more success stories published like this. My business is a heavy GC user (AppEngine, Datastore, CloudStorage, BQ, ComputeEngine, ManagedVM) and I couldn't imagine achieving what we have achieved in such a short amount of time on any other platform. We (myself and another guy)…

> infinitely auto-scalable platform where we don't have to do any devops or carry a pager You never know what you don't measure and test

Are you implying that we don't measure and test? We do and I'm very happy with the results. =) StackDriver, Google Cloud console, Intercom, Mixpanel and Pingdom are all being used as well.

Re: Spotify moves its back end to Google Cloud

#48

Post by vinkelhake » Tue, Feb 23, 2016, 8:32 PM UTC

tormeh wrote: post #22

simonswords82 wrote: post #6

Earlier quoted context omitted.

Hmmm...interesting point but Google already has an awful lot of music infrastructure in the form of Google Music and YouTube does it not? Would it really make sense for them to purchase Spotify too?

I've only really looked at Spotify and Tidal, but Spotify is really good. There's more to streaming than content. Makes me curious about how good Google's recommendation engine is.

As a long time Spotify user who switched to Google a few months ago: I really like the playlists and I've found a lot of new music that I like. The recommendations have worked really well. I'm not looking back.

Re: Spotify moves its back end to Google Cloud

#49

Post by voltagex_ » Tue, Feb 23, 2016, 8:32 PM UTC

flurpitude wrote: post #24

Now how about Spotify fixing their front end so that Premium customers on Android can just hit "play" to play the album they want to play, in the right order? And how about an app in the Windows Store so that you can use it on a touchscreen? And how about some improved metadata that work for classical music? And a way to report corrupt or mistagged tracks and get them fixed? /rant

I'm on mobile so can't directly link you but there's a support form for getting songs fixed.

Re: Spotify moves its back end to Google Cloud

#50

Post by crb » Tue, Feb 23, 2016, 8:33 PM UTC

waffle_ss wrote: post #16

I tried Google Container Engine (GKE) and really liked it - it's the best cloud solution for deploying Docker to production in my opinion, mainly due to its use of Kubernetes. Unfortunately in my Web apps I make heavy use of Postgres-specific features, and since Cloud SQL only supports MySQL, Google Cloud is a total non-starter for me. So for now I'm on AWS, using Postgres on RDS and deploying containers with ECS. EC…

There are vendors running managed Postgres services on Google Cloud Platform, like ElephantSQL [1] and Aiven [2]. And you can of course run your own on GCE, even to the extent of 24/7 commercial support - you can run EnterpriseDB from Cloud Launcher [3].

And, you can also run Kubernetes on AWS - we have a group focused on making sure it's an excellent experience.

I work for Google Cloud Platform; ping me if you'd like more help with either option.

[1] https://www.elephantsql.com/blog/2014-11-17-google-compute-e... [2] https://aiven.io/ [3] https://cloud.google.com/launcher/solution/public-edb-ppas/e...