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Onboarding teardowns

useronboard.com

41–50 of 61 posts

Re: Onboarding teardowns

#41
Netflix is an example of a trend that I hate, where it is hard to find the sign in button. One other offender that comes to mind is Crashplan, I actually had to google "Crashplan login" to find the page. Lastpass does this too where you actually have to cancel toward the end of the installation to proceed because the installer assumes you are a new user.

Maybe not directly related but when you go to download Chrome from chrome.com it forces you to watch an animation first, very unnecessary and frustrating.

Onboarding should take existing users into consideration and let them easily log right in.

Re: Onboarding teardowns

#42

Earlier quoted context omitted.

I think the best practice there is to "prime" the user before they see the iOS permission prompts. Something like "your phone will now ask for permission to access your location. We need this to do x,y,z.."

Sure, but my point is that for this very specific one (app may use location in the background) we are unable to do the priming as this one will be displayed by the app automatically (as opposed to most/all other such popups).

Right, that makes sense. Wasn't thinking about the consequences of it being the background location prompt specifically

Re: Onboarding teardowns

#43

Hi all! I'm the person behind this site -- if any of you have any questions or withering critiques, send 'em here! I will be watching it all day.

Going through top 4-5 pages, I noticed that slides after 80 randomly stop working (just blue background). Click next a few more times and 9X works again... (evernote did it for example)

Re: Onboarding teardowns

#44

Earlier quoted context omitted.

I think this http://i.imgur.com/bgAJfwI.png is not something us iOS developers have any control over. It is a message that automatically will pop up upon starting the app, as opposed to the location message when we are asking for the location. (This one is saying the app might use it in the background).

I don't think this is the case. On iOS 8.0+ there's a method on `CLLocationManager` called `requestAlwaysPermission` that causes this popup to appear. I'm not positive about older iOS versions, but I thought they asked for permission when you started using `CLLocationManager`. https://developer.apple.com/library/ios/documentation/CoreLo...

After searching around a bit it seems that you are right. Time to update our code then.

Re: Onboarding teardowns

#45

Hi all! I'm the person behind this site -- if any of you have any questions or withering critiques, send 'em here! I will be watching it all day.

Great stuff. Had fun reading a few of them. This is a fun project. The scarams is strong, pretty much align with me signing up with a few of these services at the beginning "wtf" moment.

One quick note: I noticed you are blurring sensitive info (for example in Hulu's case) and I recommend you don't do that. Just capture the screenshot before you enter the info. There are techniques to recover blurred text and your blurred text are not fully covered up so you may end up leaking the info.

Re: Onboarding teardowns

#46

Hi all! I'm the person behind this site -- if any of you have any questions or withering critiques, send 'em here! I will be watching it all day.

Going through top 4-5 pages, I noticed that slides after 80 randomly stop working (just blue background). Click next a few more times and 9X works again... (evernote did it for example)

Hmm, I'm not sure why that would be. Could you tell me which browser you're using?

Re: Onboarding teardowns

#47

Hi all! I'm the person behind this site -- if any of you have any questions or withering critiques, send 'em here! I will be watching it all day.

I love the site, but fyi the teardowns are hard to work with on mobile (android chrome nexus5). It jumps around when I hit next, the icons are very small and require a zoom each time, touch gestures on the images do seemingly random things (sometimes zooms, sometimes scrolls, sometimes just jumps around, not sure why). I end up zooming in to touch a button, then when I tap it, it moves so the image takes up the scree…

I totally hear you, and a fix will be in soon! Thank you very much for the respectful help.

Re: Onboarding teardowns

#49
post #45

Hi all! I'm the person behind this site -- if any of you have any questions or withering critiques, send 'em here! I will be watching it all day.

Great stuff. Had fun reading a few of them. This is a fun project. The scarams is strong, pretty much align with me signing up with a few of these services at the beginning "wtf" moment. One quick note: I noticed you are blurring sensitive info (for example in Hulu's case) and I recommend you don't do that. Just capture the screenshot before you enter the info. There are techniques to recover blurred text and your bl…

Thanks for the tip, and I'm happy to hear you're enjoying the teardowns!
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