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Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

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Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#391
post #179

The issue with a client app backing up dropbox and onedrive folders on your computer is the files on demand feature, you could sync a 1tb onedrive to your 250gb laptop but it's OK because of smart/selective sync aka files on demand. Then backblaze backup tries to back the folder up and requests a download of every single file and now you have zero bytes free, still no backup and a sick laptop. You could oauth the bac…

That seems like a pretty straightforward issue to solve, to simply backup only those files that are actually on the system, not the stubs. If it's on your computer, it should able to get backed up. If it's just a shadow, a pointer, it doesn't. Making the change without making it clear though, that's just awful. A clear recipe for catastrophic loss & drip drip drip of news in the vein of "How Backblaze Lost my Stuff"

The OP’s complaint is that the files were not backed up. If they had discovered that only stubs were backed up, I don’t think they’d be any happier.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#392

Earlier quoted context omitted.

Shoutout to Arq backup which simply gives you an option in backup plans for what to do with cloud only files: - report an error - ignore - materialize Regardless, if you make it back up software that doesn’t give this level of control to users, and you make a change about which files you’re going to back up, you should probably be a lot more vocal with your users about the change. Vanishingly few people read release…

I honestly didn't even realize Backblaze had a clientside app. Very happy user of Arq - been running a daily scheduled dual backup of my HDD to an external NAS and Backblaze B2 for years with zero issues.

That was their whole business originally. The block storage is a newer offering.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#393

Earlier quoted context omitted.

Any company that does the "unlimited*" shenanigans are automatically out from any selection process I had going, wherever they use it. It's a clear signal that the marketing/financial teams have taken over the businesses, and they'll be quick to offload you from the platform given the chance, and you'll have no recourse. Always prefer businesses who are upfront and honest about what they can offer their users, in a s…

In university we had computer labs, I worked in the office that handled all of engineering computing. You paid the fee for engineering school and you got to use the labs. They had printers. We wanted printing to be free. This didn't mean "you get to take reams of blank paper home with you", it meant "you get as much printing as you reasonably need for academic purposes". Nobody cared if you printed your resume, flier…

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Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#394

Earlier quoted context omitted.

* S3 is super expensive, unless you use Glacier, but that has a high overhead per file, so you should bundle them before uploading. * If your value your privacy, you need to encrypt the files on the client before uploading. * You need to keep multiple revisions of each file, and manage their lifecycle. Unless you're fine with losing any data that was overwritten at the time of the most recent backup. * You need to de…

which service you recommend?

In terms of software I've been impressed by restic, and as a developer who wants to be able to not back-up gitignored files the rustic clone of restic.

In terms of cloud storage... well I was using backblaze's b2 but the issues here are definitely making me reconsidering doing business with the company even if my use of it is definitely not impacted by any of them.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#395
post #389

Earlier quoted context omitted.

Bidirectional auto file sync is a fundamentally broken pattern and I'm tired of pretending it's not. It's just complete chaos with wrong files constantly getting overridden on both ends. I have no clue why people still use it and I'd cut my losses if I were you, either backup to the cloud or pull from it, not both at the same time like an absolute tictac.

Why is this downvoted?

The insult to tictacs.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#396

Earlier quoted context omitted.

If it's open-source, Linux support is only a few hours with Claude away. If it's not open-source, but the protocol is documented, see above. If it's not open-source, and the protocol isn't documented, well... that makes the decision easy, doesn't it?

Backups software written by Claude? No thanks. I've used enough Claude coded applications that I wouldn't trust that with a backup, unless it had extensive tests along with it.

"Dear Claude, please create an eztensive testing suite for this app. Love, cobertos"

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#397
I would love to see a summary of all of the various options being bandied about.

There are 2 components in my mind: the backup "agent" (what runs on your laptop/desktop/server) and the storage provider (which BB is in this context).

What do people recommend for the agent? (I understand some storage providers have their own agents) For Linux/MacOS/Windows.

What do people recommend for the storage provider? Let's assume there are 1TB of files to be backed up. 99.9% don't change frequently.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#398

Earlier quoted context omitted.

If it's open-source, Linux support is only a few hours with Claude away. If it's not open-source, but the protocol is documented, see above. If it's not open-source, and the protocol isn't documented, well... that makes the decision easy, doesn't it?

Backups software written by Claude? No thanks. I've used enough Claude coded applications that I wouldn't trust that with a backup, unless it had extensive tests along with it.

And I've used enough "gold standard" commercial applications, like the one being discussed in this very article, that I don't trust those either. If you recoil in horror at code written by LLMs, I'm afraid that the vendors you're already working with have some really bad news for you. You can get over it now or get over it later. You will get over it.

I can audit and verify Claude's output. Code running at BackBlaze, not so much. Take some responsibility for your data. Rest assured, nobody else will.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#399
post #327

Earlier quoted context omitted.

> I mean, in this universe we live in everything is limited somehow. Yes, indeed, most relevant in this case probably "time" and "bandwidth", put together, even if you saturate the line for a month, they won't throttle you, so for all intents and purposes, the "data cap" is unlimited (or more precise; there is no data cap).

What? You are capped by bandwidth and time is its own limit. You are capped at the max bandwidth in your service contract multiplied by the length of the contract. A bandwidth cap has an implied data cap

Of course. You're always capped by rate. But you're not capped by the cumulative amount (other than as a function of rate and time).

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#400
post #127
post #20

To the author: please use a darker font. Preferably black. I’m only in my 40’s, I don’t require glasses (yet) and I have to actively squint to read your site on mobile. Safari, iPhone. I’m pretty sure you’re under the permitted contrast levels under WCAG.

Your iPhone has this cool feature called reader mode if you didn’t know. As for mentioning WCAG - so what if it doesn’t adhere to those guidelines? It’s his personal website, he can do what he wants with it. Telling him you found it difficult to read properly is one thing but referencing WCAG as if this guy is bound somehow to modify his own aesthetic preference for generic accessibility reasons is laughable. Part of…

I don’t know, I got 140 upvotes on a nitpick so I think others agree with me it’s hard to read.
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