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81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

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Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#391

Post by throwawaypath »

kube-system wrote: post #369
throwawaypath wrote: post #316

Earlier quoted context omitted.

>My wife's elderly aunt has a flip phone that can receive SMS but not MMS. Doubt it, model number? >We just went thru an "identity verification" procedure with a major bank last week that sends MMS, not SMS, and could not reach her flip phone. Double doubt it, verification services do not use MMS. It would be against NIST standards and not a single verification software sends MMSs. I work in this space. MMS is being…

> multiple telcos have already entirely disabled MMS at the network level. Really? Are they just presuming all of their customer can use RCS now? Or am I missing something?

>Really?

Yes, really!

>Are they just presuming all of their customer can use RCS now? Or am I missing something?

Vast majority presume customers are using WhatsApp or similar apps to share photos and such. RCS rollout has been slow, but picked up on the last few years.

Countries with operators that have discontinued MMS include: India (BSNL; from 1 November 2015),[16] Philippines (Sun Cellular, Smart Communications, TNT; from 28 September 2018),[17] Singapore (Singtel, M1, Starhub; from 16 November 2021),[18] Kazakhstan (Kcell; from 6 May 2022),[19] Switzerland (Swisscom, Salt Mobile; from 10 January 2023),[20][21] Germany (Vodafone; from 17 January 2023).[22]

https://en.wikipedia.org/wiki/Multimedia_Messaging_Service

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#392

Post by Marsymars »

crazygringo wrote: post #318
tomwheeler wrote: post #227

Earlier quoted context omitted.

> I feel like phone tickets are anti-convenience because they rely on terrible apps like TicketMaster. Case in point: I traveled from St. Louis to Houston for a concert a few years ago. Before I left home to catch my flight, I installed the Ticketmaster app on a phone and verified that I could bring up the tickets. When I tried it again in my hotel an hour before the conference, it no longer worked because the fraud…

Why would you sign into Ticketmaster with an email address you don't have access to and use it to buy tickets? Don't do that. Create a new account with the email address you have access to. Apps require you to sign in again all the time , and send a verification code to your e-mail to do so. Changing locations is, yes, a reason to require sign in. Sorry, but that one's on you.

> Apps require you to sign in again all the time, and send a verification code to your e-mail to do so. Changing locations is, yes, a reason to require sign in.

This is the bane of my existence. I manually copy/paste/delete a half-dozen codes from my email/SMS every single day.

If I was ruler, I'd mandate every one of these switch to TOTP 2FA and outright ban email verification other than for password resets.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#393

Post by Marsymars »

IncreasePosts wrote: post #133
crazygringo wrote: post #90

Earlier quoted context omitted.

> Blaming scalping doesn't seem entirely plausible to me, because there was always the option of making the tickets and season passes non-transferable. That's not desirable either. You often can't make it to all the games, so they want you to be able to give some tickets to friends, etc. They're trying to prevent people who purchase the season pass to almost exclusively resell tickets to individual games. So you real…

It's pretty common for people who rely on networking to have season passes and hand out various games as "gifts" to whoever they want to get on the good side of.

Our systems here indicate you're using your season pass in way that's inconsistent with personal use; we're going to have to bump your season passes to the business plan.

If you'd prefer additional amenities, we'd be happy to discuss the leasing of one of our suites with great views, perfect for corporate hospitality.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#394

Post by zorobo »

moondance wrote: post #67
crazygringo wrote: post #52

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

Have you had the pleasure of coaching a technologically illiterate grandparent through the process of learning how to use a smartphone? It’s a never-ending job and disheartening for all parties involved. Modern mobile UX is not designed with accessibility for the elderly in mind, and it is constantly changing in a way that demands constant re-learning. Not to mention the disabilities and neurological conditions often…

My dad never learnt how to use our VCR. When VCRs went the way of the dodo, he felt vindicated.

Same with the DVD player.

Now, at 94, he’s on Netflix, no problem.

He has a flip phone.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#395

Post by zorobo »

avanwyk wrote: post #239
crazygringo wrote: post #52

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

This is a strong disagree from me. What this is implying is that the customer now has to buy into two ecosystems: the expensive, Dodgers, tickets, and stadium world; and the far more perilous, casino in your pocket, attention sucking, hell, that's smartphones. Countless articles are being written on the effect of smartphones on the elderly (and teens). But you know what? Fuck'em. Because progress. Another comment sug…

Iga Swiatek (the tennis player) was denied entry in the player area for her own match. Situation was quickly resolved.

I doubt VIPs go through the same entrance, lines and checks as regular folks.

Yes that older dude should have been treated as VIP.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#396

Post by crazygringo »

tomwheeler wrote: post #362
crazygringo wrote: post #325

Earlier quoted context omitted.

Sorry but you've made that up. That's not a thing. I saw your other comment, and that was your fault for not having access to your own e-mail account. Asking you to sign in with a verification code isn't blocking your ticket with "no recourse". Not to mention, you can usually just go to the ticket office and they can look up your ticket if your app isn't working. Obviously they don't advertise this because they don't…

And as I have just explained in that other comment, they did not ask for a verification code when I bought the ticket. They also did not ask for one when I tested that I could pull up the ticket after I installed their app. They only did so shortly before the show. Perhaps somewhere deep in the terms of service that approximately zero customers have ever read, it says "Use of this ticket is contingent upon having imm…

What does it matter that they didn't ask for a verification code when you bought the ticket? They do that when something looks different, like you're using a new browser or you're in a new location.

Websites and apps commonly require you to log in again when you haven't used them for some time period anyways.

These days, yes, having connectivity and being able to verify a code is just standard practice. It's just security.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#397

Post by crazygringo »

jjulius wrote: post #331
crazygringo wrote: post #325

Earlier quoted context omitted.

Sorry but you've made that up. That's not a thing. I saw your other comment, and that was your fault for not having access to your own e-mail account. Asking you to sign in with a verification code isn't blocking your ticket with "no recourse". Not to mention, you can usually just go to the ticket office and they can look up your ticket if your app isn't working. Obviously they don't advertise this because they don't…

>I saw your other comment, and that was your fault for not having access to your own e-mail account. That's the point, though - we shouldn't need always-on, 24/7-access to email for everything always and forever. You're just victim-blaming at this point. >Sorry but you've made that up. That's not a thing. I have a very fun and exciting story about being locked out of my Google Wallet account for that very thing while…

If you need to log in to something, yes you need always-on, 24-7 access to email or to SMS depending on how the service/account is configured. That's a very common form of 2FA. I'm not victim-blaming, this is just bog-standard security.

And what I said is "not a thing" is TicketMaster preventing you from entering an event because you've changed location and that you "have no recourse". You definitely have recourse, there are a number of ways, just like it seems like that person did.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#398

Post by etc-hosts »

crazygringo wrote: post #52

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

Any non-thick headed comms org would have jumped at the chance to convert this into promoting how the team has gone above and beyond to take care of one of their most loyal long term fans and turn this into a feel good story suitable for People and Yahoo Sports.

instead they just cut the guy off.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#399

Post by altairprime »

orf wrote: post #383
reaperducer wrote: post #342

Earlier quoted context omitted.

He shouldn't even need a reason. "I don't want a smartphone" should be sufficient and should not lock one out of commerce, events, and other cultural experiences. When I run into this (most recently at a hospital), I tell them "The court doesn't allow me to have a smart phone because I'm a hazard to national security.†" When they argue (very rarely), I tell them "Take it up with judge Kelso in the 225th District Cour…

My man, they just think you’re crazy

Not with throw the gauntlet and wait. They might or might not be bluffing, but that’s not a mental health issue.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#400

Post by kube-system »

raw_anon_1111 wrote: post #385
kube-system wrote: post #361

Earlier quoted context omitted.

> he’s barely able to navigate a computer & phone.

Is it because of physical limitations or stubbornness to learn like my 83 year old dad?

I don’t know but I wouldn’t be so quick to dismiss it. IME many elderly people genuinely struggle and some mask their embarrassment with a stubborn attitude.
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