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Bose has released API docs and opened the API for its EoL SoundTouch speakers

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Re: Bose has released API docs and opened the API for its EoL SoundTouch speakers

#391

Earlier quoted context omitted.

Even if they don't want to improve, and just do it reluctantly, it's best to reward them for doing something good, because otherwise they'll have no incentive to do something good in the future.

And therein lies the fault, they only do "good" because they were made to do it. Rewarding them for "reluctantly" improving won't change their bad behavior. They should improve because it's the decent thing to do. By doing the decent thing, the praise would have been tenfold, which is the best incentive. (I do appreciate your comment because most companies do live in a moral vacuum.)

>They should improve because it's the decent thing to do. By doing the decent thing, the praise would have been tenfold, which is the best incentive.

Those 2 sentences don't really align well. Should they be motivated by the tenfold praise? Or should they be motivated by doing the decent thing? If they should be motivated by doing the decent thing, why mention tenfold praise?

>Rewarding them for "reluctantly" improving won't change their bad behavior.

I don't see why not. They see that good behavior gives a better outcome. They'll do good behavior in the future.

Re: Bose has released API docs and opened the API for its EoL SoundTouch speakers

#394

Earlier quoted context omitted.

Even if they don't want to improve, and just do it reluctantly, it's best to reward them for doing something good, because otherwise they'll have no incentive to do something good in the future.

And therein lies the fault, they only do "good" because they were made to do it. Rewarding them for "reluctantly" improving won't change their bad behavior. They should improve because it's the decent thing to do. By doing the decent thing, the praise would have been tenfold, which is the best incentive. (I do appreciate your comment because most companies do live in a moral vacuum.)

Encouragement of good decisions over bad decisions is how people tend towards making more good decisions. "You didn't inherently make the right choice, so even the right choice you made is actually bad" is just... really, really childish.

Re: Bose has released API docs and opened the API for its EoL SoundTouch speakers

#396
It should be law for software that if there is a server component which requires hosting, or any such limitation, the company must opensource the code and protocols such that somebody could host it themselves after support is stopped.

Applies to games, hardware, whatever - if it isn’t economically viable to run, let the users.

Re: Bose has released API docs and opened the API for its EoL SoundTouch speakers

#397

I wish they had done the same with there Soundlink mini series. They are amazing little speakers, but have some weird bugs with the battery. API docs probably wouldn't help here so much, as open sourcing it's firmware. One can dream.

I feel like I'm on borrowed time with my SoundLink Mini II. Once a year or so I need to use their website to open a diagnostics tool and clear the logs on the system to get it working.

Re: Bose has released API docs and opened the API for its EoL SoundTouch speakers

#398

Earlier quoted context omitted.

I recall there is also an open source and hardware speaker but not 100% sure it's from Logitech.

Teufel Mynd is the open source speaker https://blog.teufelaudio.com/visionary-mynds-insights-on-teu...

That's nice of them! Too bad they don't offer repair for other speaker systems that are out of warranty, nor do they sell components for other repair shops to fix speakers that are out of warranty.

Re: Bose has released API docs and opened the API for its EoL SoundTouch speakers

#399

Earlier quoted context omitted.

Even if they don't want to improve, and just do it reluctantly, it's best to reward them for doing something good, because otherwise they'll have no incentive to do something good in the future.

And therein lies the fault, they only do "good" because they were made to do it. Rewarding them for "reluctantly" improving won't change their bad behavior. They should improve because it's the decent thing to do. By doing the decent thing, the praise would have been tenfold, which is the best incentive. (I do appreciate your comment because most companies do live in a moral vacuum.)

no, they were not made to do it. they listened to feedback and did the work. this is better than we get in 99% of cases. try to be nicer and meet them half way instead of living in your ideal world.

Re: Bose has released API docs and opened the API for its EoL SoundTouch speakers

#400

Earlier quoted context omitted.

And before that it was the “recycle mode” that actually bricked the hardware thus contributing to e-waste: https://www.whathifi.com/news/sonos-explains-why-recycle-mod... Sonos did revert that decision after mounting public pressure too. However they keep pull these kinds of stunts and then later apologising for it. My point is: are you actually changing if you keep making the same mistakes and then only saying “sorr…

I don’t understand what you mean when you say the whole smart speaker industry is crooked. Every company that makes smart speakers is crooked? Or, the making and selling of smart speakers is inherently unethical?

This conversation reminds me of how predatory _all_ of the big players ToS were when I was shopping for a large (think for outdoor use) BT speaker. Every single one of the mainstream speakers had terrible data collection allowed by their "privacy" policy. I ended up ordering one from Monoprice that did not even have a ToS.
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