“Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1. We are working on multiple parallel paths to accelerate recovery.” It’s always DNS.
Downtime Never Stops!
AWS multiple services outage in us-east-1
391–400 of 1001 posts
Re: AWS multiple services outage in us-east-1
#392Btw. we had a forced EKS restart last week on thursday due to Kubernetes updates. And something was done with DNS there. We had problems with ndots. Caused some trouble here. Would not be surprised, if it is related, heh.
Re: AWS multiple services outage in us-east-1
#393Have a meeting today with our AWS account team about how we’re no longer going to be “All in on AWS” as we diversify workloads away. Was mostly about the pace of innovation on core services slowing and AWS being too far behind on AI services so we’re buying those from elsewhere. The AWS team keeps touting the rock solid reliability of AWS as a reason why we shouldn’t diversify our cloud. Should be a fun meeting!
But then you will be affected by outages of every dependency you use.
Re: AWS multiple services outage in us-east-1
#394>Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Weird that cas…
The support apis only exist in us-east-1, iirc. It’s a “global” service like IAM, but that usually means modifications to things have to go through us-east-1 even if they let you pull the data out elsewhere.
Re: AWS multiple services outage in us-east-1
#395As Amazon moves from day-1 company as it claimed once, to be the sales company like Oracle focusing on raking money, expect more outages to come, and longer to be resolved.
Amazon is burning and driving away the technical talent and knowledge knowing the vendor lock-in will keep bringing the sweet money. You will see more sales people hoovering around your c-suites and executives, while you will face even worse technical support, that seem not knowing what they are talking about, yet alone to fix the support issue you expect to be fixed easily.
Mark my words, and if you are putting your eggs in one basket, that basket is now too complex and too interdependent, and the people who built and knew those intricacies are driven away with RTOs, move to hubs. Eventually those services; all others (and also aws services themselves) heavily dependent on, might be more fragile than the public knows.
Re: AWS multiple services outage in us-east-1
#396Just a couple of days ago in this HN thread [0] there were quite some users claiming Hetzner is not an options as their uptime isn't as good as AWS, hence the higher AWS pricing is worth the investment. Oh, the irony. [0]: https://news.ycombinator.com/item?id=45614922
Hetzner users are like the Linux users for cloud.
Re: AWS multiple services outage in us-east-1
#397Every week or so we interview a company and ask them if they have a fall-back plan in case AWS goes down or their cloud account disappears. They always have this deer-in-the-headlights look. 'That can't happen, right?' Now imagine for a bit that it will never come back up. See where that leads you. The internet got its main strengths from the fact that it was completely decentralized. We've been systematically erodin…
Planning for an AWS outage is a complete waste of time and energy for most companies. Yes it does happen but very rarely to the tune of a few hours every 5-10 years. I can almost guarantee that whatever plans you have won’t get you fully operational faster than just waiting for AWS to fix it.
> I can almost guarantee that whatever plans you have won’t get you fully operational faster than just waiting for AWS to fix it.
Absurd claim.
Multi-region and multi-cloud are strategies that have existed almost as long as AWS. If your company is in anything finance-adjacent or critical infrastructure then you need to be able to cope with a single region of AWS failing.
Re: AWS multiple services outage in us-east-1
#398I cannot pull images from docker hub.
Re: AWS multiple services outage in us-east-1
#399Is this why reddit is down? ( https://www.redditstatus.com/ still says it is up but with degraded infrastructure)
I got a rate limit error which didn't make sense since it was my first time opening reddit in hours.
Re: AWS multiple services outage in us-east-1
#400What is HN hosted on?