Earlier quoted context omitted.
> Small anecdote: I visited a GM dealership this week and the salesperson told me Super Cruise was not enabled for test drives. The excuse was pretty weak, like the dealership would have to pay for the service or something. GM might have the technology but they are completely bungling the strategy. Sadly this is believable, I've asked to check out things like remote start and control of heating/cooling, and the sales…
Based on my anecdotal experience, another issue is that salespeople are not trained on the tech I worked on a feature for new vehicles and the company failed in part because buyers simply didn’t know those features were part of the vehicle. Dealers never set it up for the buyer and it wasn’t something many people would think to do on their own A salesperson isn’t going to jeopardize an easy sale by bungling some fanc…
Salespeople are always trained on the latest features in the auto industry.
Even if they don't get in person training, all carmakers release 1 hour long videos showing the features of their cars for training purposes.