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"Hetzner decided to cancel our account and terminate all servers"

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Re: "Hetzner decided to cancel our account and terminate all servers"

#391

Earlier quoted context omitted.

Guess Mr. Phuc dat Bich from Hanoi needn't bother applying. Wonder what's the algorithm they use to know a "real name"

Maybe if it does not sound funny in German, it's a real name?

Brits choose German names when they want to be funny.. Like Klaus Hergersheimer.

Re: "Hetzner decided to cancel our account and terminate all servers"

#392

Earlier quoted context omitted.

But you keep insisting that there are rules to protect you. That's not true at all. Yes, there are rules, but you always have to prove that you are right/not guilty. In Germany the system is that you are guilty until proven innocent. You always have to prove that there's a regulation that proves you're right/not guilty, not the other way around. And you can't just ignore some clauses just because you think (or some l…

> In Germany the system is that you are guilty until proven innocent. This is total nonsense.

I've already given you many examples of how the system doesn't work in your favour by default, all the things that have happened to me or people I know in recent years. But if you want to believe in a "great" German system - that's your choice.

Re: "Hetzner decided to cancel our account and terminate all servers"

#393
post #37

Earlier quoted context omitted.

https://cloud.google.com/blog/products/infrastructure/detail... Google Cloud accidentally wiped an Australian super[annuation] (pension) fund's entire cloud deployment earlier this year. I think that if you really want durable backups, they have to be reducible to object storage and put in someone else's cloud.

Thank you to share that blog post. That blog post specifically mentioned that no data was lost. I am confused by your comment about durable backups. Deeper question: Do people think on-prem backups are more reliable than cloud? I would say for 95% of orgs: no.

No data was lost because APRA rules require funds to back up across multiple clouds.

Re: "Hetzner decided to cancel our account and terminate all servers"

#394

Earlier quoted context omitted.

Some people just don't respond, period

So? If that policy ends up damaging their reputation it is noones fault but their own.

Sometimes it's just better to rarely intervene. Yes the issue of being in control of your story is there.

But replying makes the story last longer.

And there's the saying, it's never confirmed until it's denied.

In the end, they did respond.

Re: "Hetzner decided to cancel our account and terminate all servers"

#395
post #148

Earlier quoted context omitted.

iirc Hetzner almost never responds to these posts. On HN or reddit.

Their loss. I'm not touching them with a ten foot pole unless they acknowledge what went wrong and what they will do to make sure they don't fuck up like this again.

They responded

Re: "Hetzner decided to cancel our account and terminate all servers"

#396
post #350

Earlier quoted context omitted.

I don't believe a lot of this is required. OS level security? So, "apt update && apt upgrade", then? I mean, what else are you doing, writing patches for the kernel? Checking every line of code that runs? Are you aware of how effective SELinux and systemd containers are? Just a simple firewall at the OS level? Maybe even just using Tailscale (or the open source Headscale) to introduce zero trust access capabilities.…

>"apt update && apt upgrade", Across 10k-100k+ servers, all running services and needing to orchestrate restarting across the whole fleet, while providing 0 downtime or impact to thousands of clients with terabytes of data being processed and analyzed at any given time. Sure whats so hard about changing a tire? Well try to do it on an 18-wheeler while its driving down the highway without any impact to its speed. > Ar…

> Across 10k-100k+ servers

If you "need" that many servers (and aren't Google), you've built your systems massively wrong.

Re: "Hetzner decided to cancel our account and terminate all servers"

#397

Not the first time this is happening: - Ask HN: Hetzner banned me with no explanation. What can I do? (https://news.ycombinator.com/item?id=32318524) - Hetzner didn't even provide a detailed info on why they deactivated my account (https://news.ycombinator.com/item?id=40781617)

Those spaces at the beginnings of the lines that format your text as monospaced are probably also what makes your links non-clickable. (OK, sure, you can click them -- but they don't take you anywhere.)

And why would anyone need anything but code in monospace? Please don't do that.

Re: "Hetzner decided to cancel our account and terminate all servers"

#398

Earlier quoted context omitted.

Their loss. I'm not touching them with a ten foot pole unless they acknowledge what went wrong and what they will do to make sure they don't fuck up like this again.

They responded

All I've seen here are non-response "responses". You saying they actually responded on Reddit, or what?

Re: "Hetzner decided to cancel our account and terminate all servers"

#399

Earlier quoted context omitted.

Hi there, We are a privately owned company, and do not have shareholders. --Katie, Hetzner Online

Nitpicking. You still have people who own the company (technically also shareholders...) and want profit.

> people who own the company (technically also shareholders...)

Unless they are a "GmbH & Co KG"?

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