Terrifying. Just deleted all of my Netlify sites.
Netlify just sent me a $104k bill for a simple static site
391–400 of 836 posts
Re: Netlify just sent me a $104k bill for a simple static site
#392Earlier quoted context omitted.
That’s a free tier that doesn’t sound sustainable then, so that raises alarm bells to me.
I believe it's quite the opposite, cloud has normalized absurdly high traffic fees, and that is what should be raising alarm bells.
cloudflare has a blogpost that kind of explains a bit on cost of bandwidth https://blog.cloudflare.com/the-relative-cost-of-bandwidth-a...
(from 2014, so it might be super outdated)
Re: Netlify just sent me a $104k bill for a simple static site
#393Earlier quoted context omitted.
There are only two questions everyone have: 1. Would Netlify forgive the bill if this didn't go viral? 2. How do you plan to address this issue so that it never happens again? Everyone here knew someone from Netlify would come and say OP wouldn't have to pay. That was a given. Now we want to know the important answers.
1. Yes. We've forgiven lots and lots of bills over the last 9 years and they haven't gone viral 2. While I've always favored erring towards keeping people's sites up we are currently working on changing the default behavior to never let free sites incur overages
2. is obviously what should have always been the case, but it's good news to hear you've now gotten there. Every single hobbyist website would always choose downtime over a hundred thousand dollar charge.
Re: Netlify just sent me a $104k bill for a simple static site
#394Earlier quoted context omitted.
Because it's unbounded liability. Not to mention the strong conflict of interest for netlify, who stands to gain from their customers being attacked. Netlify is getting paid for something criminal in nature having occurred. It's like who is responsible for credit card fraud? If customers are responsible for credit card fraud, and it's their responsibility not to get scammed, then who implements fraud prevention measu…
Companies like these give out ridiculously huge free tiers in the hopes that very few users end up using the high free bandwidth limits. In most cases, they do. However, they do need to make their money back somehow. I don't really get why people put their tiny static sites on hosts designed to never fall over no matter the traffic generated, no matter the situation. You're running a blog, not a government service. Y…
Regardless, at the end of the day, budgets still need to be followed whether you're an individual or a business. It's simply insane in the first place that someone on the free tier would want absolutely no downtime regardless of how high the traffic is. For that, it would make sense for such an individual to be already on an Enterprise plan if they do expect it to likely happen and for which many do not.
Re: Netlify just sent me a $104k bill for a simple static site
#395Earlier quoted context omitted.
1. Yes. We've forgiven lots and lots of bills over the last 9 years and they haven't gone viral 2. While I've always favored erring towards keeping people's sites up we are currently working on changing the default behavior to never let free sites incur overages
2. is obviously what should have always been the case, but it's good news to hear you've now gotten there. Every single hobbyist website would always choose downtime over a hundred thousand dollar charge.
With a properly configured nginx, you can easily serve 10's of thousands of requests a second on vserver type hardware. Netlify just offers these build pipeline kind of static site with cms UI.
But this is a good reminder why my gut feeling always made me avoid these overengineered solutions.
Re: Netlify just sent me a $104k bill for a simple static site
#396Earlier quoted context omitted.
https://coolify.io/ might be worth a look
Yeah there are a bunch of selfhostable things: Caprover ( https://caprover.com/ ) Dokku ( https://github.com/dokku/dokku ) But people still choose Netlify and Vercel for ease of use I think. Maybe we need something that's just Netlify. The closest I've seen to the "right" UX is Ness: https://ness.sh Though of course it's a tui so some people will get turned off of that (especially people who are willing to spend).
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Re: Netlify just sent me a $104k bill for a simple static site
#397I recently rewrote a website/small backend API for a non-profit organization. I could've gone with a serverless architecture for our forms handling API and reduced spending to nearly the free tier, but I had no good way to protect against a scenario like this. There was just not good enough documentation about how to completely cut off spending in the scenario of an attack, and I wasn't comfortable leaving the organi…
I am confused. Why couldn’t GitHub Pages suffer a DDOS attack? Also they don’t want you using them for business purposes: https://docs.github.com/en/pages/getting-started-with-github...
GP probably refer to getting a huge surprise bill after a ddos attack, not github never got any ddos attack.
Re: Netlify just sent me a $104k bill for a simple static site
#398Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
So what's the policy?
Do you forgive 100%, 95%, or 80% of the bill?
Is the 100% only available when a story about a bill goes viral?
Re: Netlify just sent me a $104k bill for a simple static site
#399Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
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Re: Netlify just sent me a $104k bill for a simple static site
#400I deleted all my Vercel project, moved to Cloudflare, send this support message to Vercel: Vercel seems like the perfect solution, and I love how it supports the development community. I am moving all my current and future hobby projects away from Vercel due to concerns raised in this discussion. https://news.ycombinator.com/item?id=39520776 Although I am a very small customer of Vercel, I have been advising larger o…
Vercel has had spend management for a while now: https://vercel.com/blog/introducing-spend-management-realtim...
Thanks @doque !!
Even though I've been actively looking for this, I couldn't find it.
However, this solution ONLY provides notifications; it doesn't address the underlying problem. I could be sick for five days and not check my phone.
What I need—and, in my experience, what all larger companies require—is a method to halt consumption entirely, similar to Snowflake."