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Thanks FedEx, this is why we keep getting phished

troyhunt.com

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Re: Thanks FedEx, this is why we keep getting phished

#391
post #32

A few months ago I got an email from the IT center of the company I work for that was dodgier than any phishing email I have ever received: - Coming from a domain that looks nothing like the official domain of the company, rather some generic @itservice.com or something. - Subject: "URGENT: your account is expiring soon". - Multiple links provided in the email body, all illegible and multiple lines long, none of them…

Similar unforced error: I got emails from healthcare.gov for required actions on the site's marketplace. But the links used the lnks.gd shortener, hiding what domain you were actually going to end up at! They're encouraging people to blindly click on links with no idea where it takes them!

What's worse, you can't even go to the lnks.gd root to check where a shortened link is going. And the "shortened" link was actually longer, with all the payload crap they rolled in. They could have just used the normal url plus small internal identifier of which email it was if they needed to track it, and it would have been shorter.

There was no reason to use a shortener, let alone such a shady one!

Re: Thanks FedEx, this is why we keep getting phished

#392
post #228
post #32

A few months ago I got an email from the IT center of the company I work for that was dodgier than any phishing email I have ever received: - Coming from a domain that looks nothing like the official domain of the company, rather some generic @itservice.com or something. - Subject: "URGENT: your account is expiring soon". - Multiple links provided in the email body, all illegible and multiple lines long, none of them…

Banks do this as well. I made a purchase, and within minutes got a very scammy looking e-mail from them - low quality gifs, asking me to click on links to a random non-bank website(something like purchase-verification-users.net/235532/confirm.html, and the site wasn’t coming up on any searches). At the same time I get a call from a random number asking me to go over some purchases - I looked up the number, and it’s n…

> Well, they said they often call from numbers they haven’t listed online.

Worth noting - do not trust the incoming callerid number. This is trivial to fake.

Re: Thanks FedEx, this is why we keep getting phished

#393

Earlier quoted context omitted.

With built in emoji entry keywords in every modern OS how many devices are left that can't type emoji? Even if you plan to restrict to Unicode Version N - 1 or N - 2 where N is the current version to avoid "user can't type password on older hardware", the proportion of emoji you can reliably type today on just about any device is huge.

People are still using Windows 7 -- it's the third most popular Windows version after 10 and 11 -- and it only supports Unicode 5.1. Emoji weren't officially supported until Unicode 6.0, though there are a subset of current emoji (less than a quarter) that work on Windows 7 in practice. Meanwhile the current standard is 15.1. There's no security or convenience necessity whatsoever for supporting emoji in passwords, b…

Windows 7 market share is barely at 3% on the internet per statcounter.com. Third place doesn't mean "popular", especially not right now.

There's quite a bit of convenience, and some concomitant security, to using emoji in passwords. Emoji are high entropy code points that are easily visually distinguishable across most language boundaries. A "short" password of just emoji is going to have way higher entropy and be way harder to brute-force/rainbow table than any equivalent "length" (by visual character count) ASCII-only password. That should go without saying. The fact that huge boost in entropy also comes with a massive benefit in how quickly a user can glance at their password and know that they typed in right/wrong often faster than they could if forced to build a line-noise password is a huge bonus. (Related to why Windows 10 experimented with Picture Passwords and a lot of Android users use some form or another of Gesture PINs.)

That said, I think the real solution is of course to eliminate passwords altogether (and yes Passkeys are our best hope right now). But saying that we have to stick to ASCII for passwords because that's a lowest common denominator for keyboards is very much like saying that we should stick only to passwords that you can T-9 on flip phones or send in an SMS or that passwords shouldn't really be longer than 8 characters just in case some Unix system needs to use the old DES-based crypt() function or that passwords shouldn't contain quote marks, semicolons, or percentage signs because those might be SQL injection attacks and you might have some PHP apps that are vulnerable to those. You are letting silly technical lowest common denominator bugs stop you from increasing security for the median/mean user.

Re: Thanks FedEx, this is why we keep getting phished

#394
post #243

Earlier quoted context omitted.

Is it impressive though? They have about a 50% success rate delivering things to me across multiple addresses and I know other people who have had similar long term issues.

I'm in the same camp. The single time they actually delivered it to me without saying I wasn't home they had actually delivered it one street over. I spent 72 hours waiting (3x24 periods they told me to wait and call back tomorrow while they "investigated") for a $1300 package. Initially they said it must have been stolen and its my loss, to which I said "no I was home and near the front door all day, you didn't deli…

I’d quote this as the best federated peer-to-peer package delivery. Distribute in a nearby city and it will get to its destination eventually. Fortunately, your personal info is written in the clear for everyone to see, and anyone can open the box.

Re: Thanks FedEx, this is why we keep getting phished

#395
Was just dealing with similar nonsense from BMO Harris bank yesterday. I got this text (numbers changed):

"FreeMsg: BMO Fraud Ctr: 18774352371 Case 19684358 Did you attempt $4.00 at NYTIMES with card x1234? Reply YES or NO"

The 1234 did match the last 4 digits of my card - not the first four, a common trick - but the rest of the message is, as Troy says, Dodgy AF.

They then followed up with a similar email, prompting me to click on a link that began like this: https://ecs01-us.ficoccs-prod.net/2088/en-US/tran_Not_Author...

That's certainly not a BMO domain. Wtf, bank?

So, called them and confirmed the messages were legit, unlike that charge.

And as an aside, this is far from the first time I've had a card compromised while never using it at a physical vendor, and only a handful of large online ones. Once I actually started getting fraud transactions on a card I had never used. I'm guessing access to credit card info is far too broadly available within the bank.

Re: Thanks FedEx, this is why we keep getting phished

#396

Earlier quoted context omitted.

I had video of them pulling into the driveway and leaving without getting out of the vehicle and saying "no one was home." I'm also in the video.

That sounds like internal verification uses GPS. So in most cases it's going to be the customer's word against the astonishingly lazy driver's evidence.

Can you file a small-claims?

You have nothing to lose, it’s not like they could threaten to stop delivering your packages.

Re: Thanks FedEx, this is why we keep getting phished

#397

Was just dealing with similar nonsense from BMO Harris bank yesterday. I got this text (numbers changed): "FreeMsg: BMO Fraud Ctr: 18774352371 Case 19684358 Did you attempt $4.00 at NYTIMES with card x1234? Reply YES or NO" The 1234 did match the last 4 digits of my card - not the first four, a common trick - but the rest of the message is, as Troy says, Dodgy AF. They then followed up with a similar email, prompting…

The first four are not secrets. The first two digits identify the card issuer, and the next two are the card type. That's how those credit card numbers can show you your card issuer's logo after you type the first two characters.

Re: Thanks FedEx, this is why we keep getting phished

#398
This is funny to see today because I had exact same experience, but with UPS. Call came in, marked as Probable Spam. Robot voice on the line, claiming to be from UPS. Duties and taxes. I am expecting a package, so I went to the website and it was legit. Though it won't change, because to do it right would cost them $$$. Whereas doing it wrong costs them less, and it then becomes a me problem.

Re: Thanks FedEx, this is why we keep getting phished

#399

Earlier quoted context omitted.

Not everywhere requires bulk SMS to use an authorised template.

Everywhere that I know of requires a real, specific, individual to sign off on the purchase order, charge it to their card, send the bill to accounts payables, etc...

That's not what GP was saying?

Whether or not the provider makes the customer pay with a credit card has no impact on if the provider requires templated SMS messages.

Re: Thanks FedEx, this is why we keep getting phished

#400
post #243

Earlier quoted context omitted.

Is it impressive though? They have about a 50% success rate delivering things to me across multiple addresses and I know other people who have had similar long term issues.

Can I ask where you live? I'm 40 and have never had anything get lost in the mail, ever. Is it a big city thing or something?

It really just depends on your local distribution hubs. My semi rural address regularly gets serviced by two different FedEx hubs, if I see it go to X hub I'll get it that day, but if it goes to Y hub it'll most likely be late.
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