Earlier quoted context omitted.
> your employer is going to respond by reducing headcount If they have enough slack to reduce headcount they're going to do it anyway. Companies strive to hire enough people to get the job done and no more. They may not always get it right, but minor changes to expenses aren't going to affect headcount unless the company was already overstaffed and looking for an excuse to cut employees. This is the same mistaken thi…
> This is the same mistaken thinking you see from people who oppose minimum wage increases. The McDonalds down the street isn't going to cut staff because the wages went up, they need those staff to serve customers. Shenanigans. You've never worked in retail. Even if you come back claiming otherwise, I'm still going to accuse you of lying about it because you could only be more out of touch with reality if you claime…
They will try to avoid it before the increase, and they will try harder after. That doesn't mean they can have a 100% unmanned mcdonalds if minimum wage somehow shot up to $30. And given that McDonald's main revenue isn't even on food, it's not even a good idea for that specific company to shut down locations over increased wages.*
That's clearly why they are investing more into those automated tellers. automation is the only way to reduce headcount but not affect throughput.
*Other chains might, though. I do wonder in this scenario if this would lead to small business rising up as large business find it untenable to hire entry level labor. I don't imagine so (they will pass the costs to the customer), but it's an interesting thought experiment.