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Apple plans a slow, appointment-only rollout of Vision Pro

bloomberg.com

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Re: Apple plans a slow, appointment-only rollout of Vision Pro

#391

Post by georgespencer »

hospitalJail wrote: post #379
georgespencer wrote: post #360

Earlier quoted context omitted.

> When you say it generically like this, it has no meaning. Among? Top 50% Here are two measures for you: 1) look at the last ten years of Consumer Reports smartphone rankings. How often is the latest iPhone ranked in the top 3? 2) look at the single core performance, battery life, and screen quality of the original 13" M1 MacBook Air. Now find me a laptop with commensurate performance at the same price point from th…

Clearly bad faith and incivility, calling a MBA marketing class high school level just because it doesn't fit your world view. You share links to random websites that fit your narrative. Its dangerous to listen to your opinion, you might get mureded like jamal khashoggi with a pegasus hack. Or maybe it will be mere nudes like Jeff Bezos. Has anyone gotten hacked with Pegasus on Android? I couldn't find any examples.…

Isn't it funny that in your previous reply, you suggested that if you offered a rebuttal of my point around performance, I would try to move the goalposts:

> Let me pull up single and multithreaded bench marks. "Oh not that measure". "Well it was among, top 36.6 percentile".

And now you say:

> You share links to random websites that fit your narrative. Its dangerous to listen to your opinion,

If you can reject the mass of empirical data supporting the view that MacBook Air M1 offers unparalleled processor performance and battery life in its class and form factor, then I'm not really sure what to say. Good luck with the MBA which educated you sufficiently to suggest that Apple's marketing team might profile customers in retail stores based on age and gender.

> Your identity is wrapped up in Apple products, its scary what they can do to a human brain.

I'd say my identity is more wrapped up in helping the world to avoid making facile and conspiratorial statements about marketing strategies so hopelessly out of touch with reality that they can make someone apparently educated to a postgraduate level appear roughly as superficially informed as a high school student.

(Sent from my IBM Thinkpad.)

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#392

Post by somsak2 »

XorNot wrote: post #382
gnicholas wrote: post #370

Earlier quoted context omitted.

If you want to buy an iPhone with minimal interaction, just use the website or app, for in store pickup. Takes no time at all! I will agree that it’s ridiculous for customers to have to wait for an appointment to buy a watch band, which I’ve seen. There were several employees standing around at the time, inexplicably.

But what I want is to get a phone now. That's half the point of going to store - the place where the product is stocked.

that's what in store pick up means -- you still get the phone right away.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#393

Post by codethief »

justinator wrote: post #241
threeseed wrote: post #226

Earlier quoted context omitted.

> I can just buy quite a few nice monitors But you're not taking those monitors anywhere.

Is it really all that hard? https://sidetrak.com/products/swivel-pro-triple-13-3

At least for me this solves nothing. If I don't want to hunch over a laptop keyboard & screen for ergonomic reasons, I'm certainly not going to add more laptop-sized screens.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#394

Post by 9735194 »

konschubert wrote: post #375
ChuckNorris89 wrote: post #347

Earlier quoted context omitted.

> “Do you have an appointment?” No. “Oh, it’ll be about 45 minutes before someone can help you.” Ah, yes, the Ferrari customer experience. You need to be selected by the manufacturer to be allowed to buy their product. It makes the product feel rare and exclusive, and the customer feel "special", when it's a consumer product made by the same Chinese sweatshop workers that make your other e-waste. Obligatory Futurama…

No, it’s just bad service, cargo culting the Steve Jobs Store move

I don’t think Steve Jobs would have tolerated that bullshit. He understood the customer better than that. Actually, this was his main talent.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#395

Post by sitzkrieg »

gnicholas wrote: post #370
hghid wrote: post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

If you want to buy an iPhone with minimal interaction, just use the website or app, for in store pickup. Takes no time at all! I will agree that it’s ridiculous for customers to have to wait for an appointment to buy a watch band, which I’ve seen. There were several employees standing around at the time, inexplicably.

you know, i tried this first time recently. placed order at 10am. no pickup that day. ready at 1pm next day! go to store. had to wait ten minutes after i wated at the door to checkin my appt (why). whole time employees small talking me. guy finally finds my box and shoves it in my hands and i was finally free from that cursed overpriced garbagehole

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#396

Post by gnicholas »

XorNot wrote: post #382
gnicholas wrote: post #370

Earlier quoted context omitted.

If you want to buy an iPhone with minimal interaction, just use the website or app, for in store pickup. Takes no time at all! I will agree that it’s ridiculous for customers to have to wait for an appointment to buy a watch band, which I’ve seen. There were several employees standing around at the time, inexplicably.

But what I want is to get a phone now. That's half the point of going to store - the place where the product is stocked.

It seems unintuitive, but the fastest way to get an iPhone when you're standing in a store may be to pull out your phone and make a purchase on the website.

This won't always be the case (I've never been told I needed an appointment to buy an iPhone, and I've bought them at several different Apple Stores over the years), but if you run into an intransigent employee, give this a try.

At the very least, the employees should be trained to tell people about the in-store pickup option. That would avoid leaving a bad taste in the mouth of customers who just want to get in and get out.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#397

Post by type0 »

hghid wrote: post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

The Apple store experience is meant to be initializing. It's the mindset that they want their users to be in, otherwise you're not a typical Apple user.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#398

Post by callalex »

bozhark wrote: post #355
unreal37 wrote: post #297

Earlier quoted context omitted.

Near me, they keep the products locked up in the back room, and the person who you talk to on the floor often doesn't have direct access and needs to find the person who has access to get them the product. It makes sense. There's not a pile of 1000 Macbooks on a pallet back there. It's locked up in a cage, and they go in and get one at a time. But makes for a slow shopping experience.

Not even gemstones are that stupidly processed.

Gemstones are also not worth anywhere near what the gem store would like you to think. Just try selling them back to the store you bought them from and see how much less they are willing to give you.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#399

Post by gizajob »

hghid wrote: post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

Yeah absolutely. Every time I’ve been in my local Apple Store, I’ve basically been talked out of purchasing, or it becomes a huge hassle of upselling and extra worrying charges, and quite frankly, stupidity and lack of knowledge from the pseudo-smart staff. All they can do is toe the party line and what they’ve been trained to say and do, which kind of falls apart when faced with someone who has used Apple computers and products for some 25 years now. Most recently I walked in and basically said “I would just like to buy this phone right now” when I wanted an iPhone Pro Max in a rush, and the hassle that I got led to me walking out and going to John Lewis (uk department store) next door, where I said “I would like to buy an iPhone Pro Max” and had one in my hands 90 seconds later and was paying for it, at £60 cheaper than Apple.

Apples pricing structure is also annoying nowadays too. As soon as one specs out and bumps a laptop, one suddenly finds that they may as well get a different laptop, ie once you bump up a MacBook Air, you may as well just buy a Pro, until all of a sudden your £999 purchase idea has turned into £3000 and a debate about AppleCare.

Ballache.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#400

Post by type0 »

sq_ wrote: post #389
hghid wrote: post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

Slight tangent to your tangent, but, after a poor experience last week, I'm really disappointed in how Apple handles specifically support in their stores. Historically, I've been able to just throw in a few little bits of "yup, I know how that works" so that their techs realize that I know what I'm talking about and let up with the patronizing assumptions about what I do and don't know. However, this time, when deali…

> Hopefully I can get somewhere with the phone support people, but it's really disappointing that they don't train their techs in the stores to feel out what a customer knows or at least drop some of the "oh the user doesn't know anything" if customers are showing that they do, in fact, know things.

I think they have homogenized support to treat each user as equally non-technical, it's by design. Apple is like a sect, they need to have a strong grip on their users.

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