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Fastly Outage

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Re: Fastly Outage

#392

Earlier quoted context omitted.

> [0] https://www.gov.uk/ Just checked, thank god the NHS vaccine site is still available - vaccines just got rolled out for under 30s today.

Edit: I didn’t mean anything negative here! Just slightly shocked that as the UK is opening up under 30 vaccinations, the US is struggling to find any more willing takers. It’s really probably a sign that there’s fewer anti-vaxxers in the UK more than anything. And that universal healthcare is more efficient at distribution than an inherently for profit system. I don’t know, but I just didn’t realize it was so differ…

UK is ahead of the US https://ourworldindata.org/covid-vaccinations

Re: Fastly Outage

#395
post #53

I didn't know so many sites were depending on Fastly. Stack Overflow, GitHub, reddit, .... Even pip is unavailable. My development workflow is completely janked up. It is a bit scary that we are putting too many eggs in one basket.

Blame site operators that are single homing and not loadbalancing CDNs

For sites of any complexity with any dynamic content having CDN redundancy is akin to being multi-cloud -- it is not worth the effort.

A lot of dynamic sites use Fastly for its programmatic edge control and a near immediate ( ~1s-4s, typically around 2 ) global cache invalidation for any tagged objects with a single call to the tag. That feature alone simplifies backend logic significantly. To make this feature portable to CDNs that do not support it and provide only regular cache invalidation requires a complicated workflow setup which significantly increases the cache bust time, which in turn removes all the advantages of the treat dynamic content as static and cache bust on write approach.

Re: Fastly Outage

#396

Amazon.com was completely broken here (Europe) and they're back, I was observing from where the assets were loaded from and they switched from EU to NA as a failover. Homework well done.

Still getting broken assets from the UK.

You're right, I should've said *partially* back. At least the CSSs now load, but a few products images are still gone. However it was completely broken here before (literally loading just the main HTML).

Re: Fastly Outage

#397

This seems to be impacting a number of huge sites, including the UK government website[0]. [0] https://www.gov.uk/ https://m.media-amazon.com/ https://pages.github.com/ https://www.paypal.com/ https://stackoverflow.com/ https://nytimes.com/ Edit: Fastly's incident report status page: https://status.fastly.com/incidents/vpk0ssybt3bj

[deleted]

Re: Fastly Outage

#399

Yeah so it's been mentioned in the comments already, but to everyone in Fastly right now: I feel for you. Something like this must be insanely stressful, and not just during the outage. There will be (should be) a massive post-mortem. People will be losing sleep over this for days, weeks, months. :( Edit: There seems to be a major empathy outage in this thread. Disgusted but not surprised, unfortunately.

Call me old fashioned but the latest trend of showing "empathy" for a serious incident, then proceeding to dance around the aftermath of it, whilst people give themselves a pat on back in a retro/post-mortem, isn't the way to do it. People need to be blamed, and responsibility for actions taken (without covering asses)

Blame culture isn't the way forward here.

Do a post-mortem, work out root causes, work as a unit to ensure this doesn't happen again.

Obviously if there are levels of gross negligence or misconduct discovered during post-mortem, that will need to be dealt with accordingly, but coming into this with an attitude of "we must find someone to blame and incur repercussions" isn't healthy at all.

We are humans - don't forget that.

edit: forgot some words.

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