391–400 of 845 posts
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If you don’t use Amazon Prime during the trial period (or over the year if you sign up for a year) Amazon auto refund you.
They actually refund rather than just cancel further payments?
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I said the phrase "I want to cancel cable but keep internet" 23 times to a Time Warner retention specialist then their supervisor, and I may have talked to her supervisor, too. They get paid to ignore you and read back canned responses like "but what about your favorite channels?", "what about watching sports?", etc. It was the first time my girlfriend had ever seen me angry.
Heh, comcast says the same thing. I was snookered into accepting a improved internet plan with "free HBO". Which after a few months added TV broadcast fee, and substantial other costs. I tried to move back and they literally said the are not an ISP and will not sell me an internet only plan. I had to cancel the plan and have my "roommate" (actually my wife), start as a new customer to get an internet only plan.
On the contrary, canceling my yearly membership with Barnes and Noble was a breeze.
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Banks and credit cards cancel inactive accounts.
They do. I bought a house with a cheque. It was the only cheque I’d ever written and it bounced. The bank had closed the account without telling me. Fun times.
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Banks and credit cards cancel inactive accounts.
My experience with this was having a dormant Chase account with like $100 in it, which they chipped away at, withdrawing the $4/mo fee or whatever, until the balance was at $0, whereupon it was immediately closed. I'm not sure if this really counts for much in their favour.
Then they accepted a charge on the account from a subscription I had forgotten to move, even though the account was closed, and because my account was then in deficit decided to reactivate my account without letting me know. Then they charged me an overdraft fee and daily penalties, and then eventually sent me a bill with like £120 of charges.
I challenged it and had to speak on the phone to people for ages. Eventually they took the charges off as a "one-off gesture of good faith" which annoyed me, because it still implies that it was my mistake and not theirs.
On the payments side, wouldn't be nice if Visa and Mastercard enforced easy-cancel subscription policies and punished businesses who didn't comply?
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This is why I loved Simple Bank so much. No such fees; too bad they are shutting down.
Perhaps that's why they are shutting down?