391–400 of 420 posts
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"i was able to pay rent but i forgot and got evicted and it's the landlord's fault!!!!!111"
I haven't decided whether DO did the right thing or not, but to be fair, your analogy should be more in the line of "they evicted me and burned everything of mine in the apartment".
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They charge you for everything . Data transfer in: charge, data transfer out: charge, DNS lookup: charge, storing a file: charge, etc. It's one of those situations where it's a death by a thousand cuts. When you're cost provisioning, you can figure out the big stuff, i.e., we need 25 EC2s m4a.2xlarge instances with 40TB of S3 storage, and a 2TB Aurora instance. But once you get the bill, you start seeing the costs of…
This is why I don't use AWS for personal projects (S3 is the only one I'd consider using). EC2 for example is significantly more expensive than a Digital Ocean droplet.
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The point of backups is that they still exist after something went wrong. Something went wrong, the backups didn't exist, DO didn't do the job it was paid for.
DigitalOcean isn't obligated to store your data free of charge, which is what you're suggesting.
Hey folks, Cofounder of DigitalOcean here. Letting people go is always a complicated matter at any scale. Whether you are a ten person company and firing one employee or you are 500 people and firing a larger number. Wanted to address a few statements from the hackernews community here. We are not prepping the company for sale. As unfortunate as the layoffs are they were really due to two CEO changes in the past 18 m…
You guys haven't always nailed it, but overall, all of the points you've listed show that the ship isn't sinking even if it took on some water. It's great that you addressed this and all, but overall, all of this is a sad part of business. As long as it's not taken lightly and everything that can be done to avoid a repeat of this in the future is being done, that's all you can really do.
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DigitalOcean isn't obligated to store your data free of charge, which is what you're suggesting.
I'm not talking about non-customers of DO which is what you're suggesting.
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Thank you for sharing. Our goal with DigitalOcean was always to help more people get involved with technology. The community team that is one of the pillars of DigitalOcean was built by Etel. She herself went through this transition. She graduated college with a liberal arts degree and was working as a bartender because she couldn't get another job. I gave her a book on programming and told her that if she figured it…
I can honestly say that one of the reasons people hop onto DO is due to those amazing tutorials and documentations. I know I was. It's surprising really that in all the praise I threw to DigitalOcean the awesome documentation and tutorials flew under my radar. That's not to say that I don't value them. Rather the complete opposite. They had become such an integral part of my life when getting my hands wet with a new…
While better pricing is always nice, I really wish they would refocus on the user experience in their platform. When adding up droplets + storage + LB + database, the price difference is there, but mostly you don’t feel it’s worth it - you still have to do configure everything yourself. If they offered something more akin to Heroku or Now I’d be jumping all over it.
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Paid them for four years. If I had known they were going to delete the backups in just over one month, I wouldn’t have risked that. Lost everything when they deleted the backups. They turned off the server on the same day, and it was running fine right up until then. Zero warning other than the emails I didn’t see.
So you didn't pay attention to the emails, didn't pay them, then get mad when they don't store data for free for you? Ok... How should they get ahold of you? A call that you don't answer? A letter that goes unopened? African swallow laden with a note that you don't see? Keep backups elsewhere. Regardless of cloud provider or payment terms or whatever. 3-2-1 backups.
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I can honestly say that one of the reasons people hop onto DO is due to those amazing tutorials and documentations. I know I was. It's surprising really that in all the praise I threw to DigitalOcean the awesome documentation and tutorials flew under my radar. That's not to say that I don't value them. Rather the complete opposite. They had become such an integral part of my life when getting my hands wet with a new…
DigitalOcean's tutorials are second to none indeed. It always feels like the writers just know exactly what questions you're having.