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Slack Is Going Public at a $16B Valuation

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Re: Slack Is Going Public at a $16B Valuation

#391
post #390

Congratulation to them. I think what they did is absolutely amazing and will be seen retrospectively as one of the biggest fads of history. - They managed to disturb millions of worker to an attention-driven work culture in which everything needs to always be synchronous and immediate. - They managed to change chat from a set of open protocols to a single closed app terribly written in JS. - They managed to make a lo…

> They managed to disturb millions of worker to an attention-driven work culture in which everything needs to always be synchronous and immediate. I experience quite the opposite. With in-person communication, people barge in, demand you drop what you're doing now and answer their question/conversation. With slack, you can answer them when you need a break or have finished something up.

Isn't what you are describing the de-facto use case of email?

Re: Slack Is Going Public at a $16B Valuation

#392

Well deserved. Their product-vision was clear, their execution focused on what mattered... and they didn't need to bend or break laws to succeed. It's easily my favorite unicorn of the past decade.

You are not wrong :-). In fact, your second line is completely correct. However, Slack has lowered the standards for desktop software by being a really terrible piece of software. Which means that the professional in me wants to see a decent client before I'm happy.

What's more worrying is that we are rapidly moving away from an Internet based on open standards and into walled gardens.

Re: Slack Is Going Public at a $16B Valuation

#393
post #389

Congratulation to them. I think what they did is absolutely amazing and will be seen retrospectively as one of the biggest fads of history. - They managed to disturb millions of worker to an attention-driven work culture in which everything needs to always be synchronous and immediate. - They managed to change chat from a set of open protocols to a single closed app terribly written in JS. - They managed to make a lo…

>They managed to make a lot of people absolute convinced advocate of Slack That's interesting. Any idea how could they possibly do that?

Probably by having a product people like to use. They never used any crazy marketing as far as I saw, so kudos to them for building something people wanted to advocate for.

Re: Slack Is Going Public at a $16B Valuation

#395

Congratulation to them. I think what they did is absolutely amazing and will be seen retrospectively as one of the biggest fads of history. - They managed to disturb millions of worker to an attention-driven work culture in which everything needs to always be synchronous and immediate. - They managed to change chat from a set of open protocols to a single closed app terribly written in JS. - They managed to make a lo…

1. you don't have to reply right away 2. chat being a set of open protocols has been a pipe dream of nerds for ages, the reality is that slack is your universal protocol now and everything preceding it forgot that actual humans had to use it 3. you seem unable to comprehend that people actually...like Slack???

Re: Slack Is Going Public at a $16B Valuation

#397

Slack is great. The valuation makes sense and I wish them continued success. All the integrations, and workflows that Slack has enabled for our company make us more productive. I would hate to go back to what came before it. IRC is complete trash and I don't know why anyone would use it in the same sentence as Slack. UX matters. It matters A LOT.

Slack is one of the most bloated apps on my computer, and my smartphone.

On both, it takes seconds to boot, and that's just to load the local cache. Syncing with the main server takes a few more seconds.

It has some good UI patterns. But overall, it's heavy and slow. It takes longer to load than the previous chat clients I used.

Re: Slack Is Going Public at a $16B Valuation

#398

Slack is great. The valuation makes sense and I wish them continued success. All the integrations, and workflows that Slack has enabled for our company make us more productive. I would hate to go back to what came before it. IRC is complete trash and I don't know why anyone would use it in the same sentence as Slack. UX matters. It matters A LOT.

What's wrong with the UX of IRC? IRC is a protocol, not a specific client, and it supports a wide variety of server and client plugins. We had a really nice IRC going productively for a year or two, but we scrapped it because only our software developer used it and other people in the company preferred something else (they used a mix of email, Google chat/hangouts, and text).

The nice thing about IRC is that everyone can use whatever client they like and it will just work. I preferred command-line UX (irssi) because most of my job is based around the terminal, others prefer desktop clients, while others prefer web clients, and all were available for our IRC server.

Our problem was that management wanted everyone on the same thing, and neither side (IRC vs Google chat) wanted to switch (they liked integration with web Gmail, we liked extensibility, and had already built useful plugins, like "run a build"). In the end, they didn't like our "less professional" plugins (Chuck Norris facts, gifs, etc), and we ended up compromising on Slack (we rebuilt some of our custom integrations).

We went through a year or so of adjustment, and now we're reasonably productive with it. However, morale is a bit lower, and I think we're a bit less productive than before, but that's really hard to judge. Honestly, I just wish there was some nicer looking IRC client. I don't like trusting Slack and would prefer the tried and true protocol that we can tweak and just pay for a flashier client for those who like such things. However, it's better than the previous situation where teams just didn't communicate in text because they couldn't agree on a medium, which led to more interruptions than the annoying Slack notifications (non developers tend to always @ the tech lead instead of letting it be answered by whomever happens to be looking at the channel).

I think it's wrong to blame IRC here. The UX of IRC is fine, it just doesn't have a flashy client (pidgin is really easy to use and available everywhere, but it's kind of ugly).

Re: Slack Is Going Public at a $16B Valuation

#399
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Re: Slack Is Going Public at a $16B Valuation

#400
post #386

Earlier quoted context omitted.

Why are we comparing Slack to IRC, a product that came out in 1988?

Why shouldn't we compare them? IRC has probably 95% of the features slack has, is completely free and has been around since 1988. Seems like a logical comparison to make.

IRC doesn't have the virtue of having millions of dollars spent on clients for it.

And we are comparing a service provider/client/protocol to something that is simply a protocol which is a bit apples to oranges.

Assuming the same kind of provider exists in your company (IRC+BNC+searchable logging) and you standardised on something like weechat, then perhaps a comparison could be made.

Slack Pros:

- Voice/Video chat

- slackbot "remind" notifications

- Number of highly polished integrations

- Rich integrations (button prompts etc)

- Webhooks for bot integrations instead of needing to subscribe to RTM

- User tags ("out of office" markers, "in meeting" markers)

IRC Pros:

- Your data doesn't have to leave your site

- You can force connections to be on your intra-net

- Simple, well understood protocol

- Which is open, and not going away

- More potential to integrate authentication with your normal authentication provider.

- Rich moderation story

- Flexibility of client, even if we take weechat as the standard it's still possible to run another.

Is this fair? Maybe we should weight how much they're worth.

But for sure if IRC had the investment slack had then it wouldn't be "trash", there's work to bring it into 2019 too[0]

[0]: https://ircv3.net

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