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Proton spam and the AI consent problem

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381–390 of 446 posts

Re: Proton spam and the AI consent problem

#381
post #341

Earlier quoted context omitted.

> Fastmail is specialised in one. Sadly untrue since they added calendar. However I'd would say the email service and support remain excellent regardless.

I wouldn't use one without the other, which is how they won my business.

Fair enough. I for one would have preferred FM put that effort into fixing issues I have with the email.

Re: Proton spam and the AI consent problem

#382
post #75
post #51

Earlier quoted context omitted.

I disagree: in as much as I have noticed this *far* more with AI than any other advancement / fad (depending on your opinion) than anything else before. This also tracks with every app and website injecting AI into every one of your interactions, with no way to disable it. I think the article's point about non-consent is a very apt one, and expresses why I dislike this trend so much. I left Google Workspace, as a pay…

>I disagree: in as much as I have noticed this far more with AI than any other advancement / fad I agree with gp that new spam emails that override customers' email marketing preferences is not an "AI" issue. The problem is that once companies have your email address, their irresistible compulsion to spam you is so great that they will deliberately not honor their own "Communication Preferences" that supposedly lets…

This is not an issue in Europe, due to effective regulation.

Re: Proton spam and the AI consent problem

#383
post #51

Earlier quoted context omitted.

I disagree: in as much as I have noticed this *far* more with AI than any other advancement / fad (depending on your opinion) than anything else before. This also tracks with every app and website injecting AI into every one of your interactions, with no way to disable it. I think the article's point about non-consent is a very apt one, and expresses why I dislike this trend so much. I left Google Workspace, as a pay…

To add to this, it's the same attitude that they used to create the AI in the first place by using content which they don't own, without permission. Regardless of how useful it may be, the companies creating it and including it have demonstrated time and again that they do not care about consent.

> the same attitude that they used to create the AI in the first place by using content which they don't own, without permission

This was a massive "white pill" for me. When the needs of emerging technology ran head first into the old established norms of ""intellectual property"" it blew straight through like a battle tank, technology didn't even bother to slow down and try to negotiate. This has alleviated much of my concern with IP laws stifling progress; when push comes to shove, progress wins easily.

Re: Proton spam and the AI consent problem

#384
Maybe it is just me, but : these emails are spam. Marking them as spam should be easy in a common email box nowdays. Marking these undesired emails as spam lowers email sender reputation, then finally gives real insight to the spamer soon or later. Meanwhile you have no more emails from them.

This is unperfect because of ressource waste and the underlaying unsolved law compliance of these services. But at least you get job done easily this way.

As many things in life this is compromise, not perfect solution. In between using this simple trick I can spend my time on more interesting things.

I respect anyway the fact that people try to fight against the intrusive AI default communication mindset. In the end, i think this post need to be heard rather than having a solution.

Re: Proton spam and the AI consent problem

#385

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

> I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related.

Did they ever send Rust related unsolicited emails?

Re: Proton spam and the AI consent problem

#387
post #382
post #75

Earlier quoted context omitted.

>I disagree: in as much as I have noticed this far more with AI than any other advancement / fad I agree with gp that new spam emails that override customers' email marketing preferences is not an "AI" issue. The problem is that once companies have your email address, their irresistible compulsion to spam you is so great that they will deliberately not honor their own "Communication Preferences" that supposedly lets…

This is not an issue in Europe, due to effective regulation.

>This is not an issue in Europe, due to effective regulation.

This article's author complaining about Proton overriding his email preferences is from the UK. Also in this thread, more commenters from UK and Germany say companies routinely ignore the law and send unwanted spam. Companies will justify it as "oops it was a mistake", or "it's a different category and not marketing", etc.

Re: Proton spam and the AI consent problem

#388
post #73

I've been using Fastmail for years now, and I'm completely satisfied. Custom domain + built-in masked email functionality works great.

The FM Masked Email is insecure in that there is a circumstance under which it can leak your real email.

Do elaborate.

Re: Proton spam and the AI consent problem

#389

Earlier quoted context omitted.

If you lose an account due to negligence, it's on you, not the service provider. Spam/junk folder is not "ignore" folder. You need to periodically check the contents of the spam/junk folder to see if any legitimate emails fell into that waste basket.

But the suggestion "get marked and reported as spam" can lead to future mails getting junked before even reaching the spam folder.

Agreed.

That "Mark as Spam" facility not only moves the offending message into Jink/Spam folder, it also allows the Email Service provider to identify that type of email as spam, so future incoming messages that match that may criteria can be categorized as spam, so they'll go into spam folder automatically, rather than into the Inbox. You can find them in the Jink/Spam folder.

However, if thousands of users report same domain or sender as spam, then the email service provider may take stern action, including blocking the sender email id or domain at the server level, so their messages will never reach your mailbox.

So you need to be careful what you "Report as Spam". It is different action from "Mark as Spam".

"Report as Spam" may also prompt the user to "Block sender", so one must be careful not to block legitimate senders, though this action can usually be undone, as the Mailbox Settings will track the blocked senders so that lost can be corrected by the user if needed.

Gmail has a good trick that most users don't know or notice: In the Spam folder, the user can see a warning at the top of each email that explains why Gmail sent it to Spam.

So user can figure out why legitimate emails got wrongly flagged as Spam, and can prevent such future legitimate emails from falling into Spam folder: User can do this either by adding the sender to Contacts list (Emails from known Contacts are auto-dumped into Spam folder), or by creating a filter to identify and action that message (flag it as Important, or label it with a custom category label, or move it to a specific subfolder, or forward it to another email ID).

Re: Proton spam and the AI consent problem

#390

Earlier quoted context omitted.

But the suggestion "get marked and reported as spam" can lead to future mails getting junked before even reaching the spam folder.

Agreed. That "Mark as Spam" facility not only moves the offending message into Jink/Spam folder, it also allows the Email Service provider to identify that type of email as spam, so future incoming messages that match that may criteria can be categorized as spam, so they'll go into spam folder automatically, rather than into the Inbox. You can find them in the Jink/Spam folder. However, if thousands of users report s…

>However, if thousands of users report same domain or sender as spam, then the email service provider may take stern action, including blocking the sender email id or domain at the server level, so their messages will never reach your mailbox.

This is a good thing. If you spam thousands of users, you are a spammer, even if you also happen to send legitimate emails. If anything, it should be applied more broadly. When companies like Walmart or Paypal or LinkedIn or Comcast or whoever spam thousands or millions of people, if Gmail marked all their emails as spam until they stopped, that would be a major quality of life improvement for everyone.

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