381–390 of 403 posts
The hilarious part to me is the number of otherwise intelligent people concerned that this sort of stupidity is a threat to humanity. The only real threat is from people willing to trust AI.
Can't use AI as a crutch, it eventually does the thinking for you.
Agent Smith - I say your civilization, because when we started thinking for you, it really became our civilization.
There's a great new "use case" for AI: dodging bait and switch laws! Sure, normally if a dealership employee explicitly offered a car for a given price in writing only to reveal it was incorrect later it would be illegal, but when an "AI" does the same we suddenly can't hold anyone accountable. Ta-da!
I'm not sure exactly how this would play out, but it seems intuitively not true. If I convinced the front service staff at McDonalds to sell me the store for $1, that obviously wouldn't be seen as a valid deal.
"In Federal Claims courts, the key components for evaluating a claim of improper bait-and-switch by the recipient of a contract are whether: (1) the seller represented in its initial proposal that they would rely on certain specified employees/staff when performing the services; (2) the recipient relied on this representation of information when evaluating the proposal; (3) it was foreseeable and probable that the employees/staff named in the initial proposal would not be available to implement the contract work; and (4) employees/staff other than those listed in the initial proposal instead were or would be performing the services."[0]
I feel like a better use case for ChatGPT-like tools (at least in their current state) for customer support use cases is not actual live chat but more assisting companies in automating the responses to other non realtime channels for customer requests such as: - email requests - form based responses - Jira/ZenDesk type support tickets - forum questions - wiki/faq entries and having some actual live human in the mix t…
The hilarious part to me is the number of otherwise intelligent people concerned that this sort of stupidity is a threat to humanity. The only real threat is from people willing to trust AI.
You're (somewhat abrasively) stating a version of my own opinion as well, but the "real threat" you mention, is very real. While "AI" (really, machine learning) is not good at most things, it does appear to be very, very good at convincing people it is good at them (for whatever reason). The threat of it being put in charge of things when it has (quite literally) no idea what it is doing, is not a small threat.
The hilarious part to me is the number of otherwise intelligent people concerned that this sort of stupidity is a threat to humanity. The only real threat is from people willing to trust AI.
In some cases, like nuclear proliferation, a concerted effort by powerful actors can slow the spread of certain technologies. Otherwise, your "no" will amount to about as much as the anti-vaxxers.
The hilarious part to me is the number of otherwise intelligent people concerned that this sort of stupidity is a threat to humanity. The only real threat is from people willing to trust AI.
The hilarious part to me is the number of otherwise intelligent people concerned that this sort of stupidity is a threat to humanity. The only real threat is from people willing to trust AI.
It isn't. It isn't. It isn't. It is. We have no idea where that point is. It's worth comparing to where we were a century ago. That's where my kid will be when he's grown up compared to now.
The point is, exponential progress is incredible, but at some point it ceases to be exponential. And the progress of the last 100 years was fueled by a exponential population growth and exponential energy usage. We're already at +1.5C because of that; how hot will it be when your kid is grown up?
Earlier quoted context omitted.
> So its more about empowering the customer service teams than completely replacing them. That's right, but this would cost more money so until these blunders start costing money then they will continue until morale improves!
Agreed. It'd probably also help for OpenAI/Bard to generate some tutorials and white papers on best practices for the customer support use case - perhaps focusing on how companies can integrate ChatGPT/Bard into tools like Jira/ZenDesk to enable such workflows.
The hilarious part to me is the number of otherwise intelligent people concerned that this sort of stupidity is a threat to humanity. The only real threat is from people willing to trust AI.
The dealership is getting way more than the price of a Tahoe in publicly from this.