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Airbnb removed my negative review

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Re: Airbnb removed my negative review

#381

Post by aembleton »

prepend wrote: post #267
irjustin wrote: post #208

Earlier quoted context omitted.

To be fair, gamifcation of reviews is a very real problem. There's no good answer to this. Anyone that allows/relies on direct consumer feedback is at risk for one of the hardest problems that exist. Personally, I want to know people's great and real experiences, or terrible ones, who wouldn't!? But, once you tie it to money, it's over.

I wish I could post the review on my own site and users could easily discover it when browsing items. That makes me develop and risk a reputation. I don’t trust sites like Airbnb and I understand how sites have problems with review fraud. If I posted with a unique signature then over time people could learn that mine aren’t fake. Also would be nice to know that the Airbnb reviewer also rated a restaurant and some hea…

You should also be able to give extra weight to reviewers that broadly line up with your own reviews. That way; the things that are important to you will show up. It also incentivises you to leave honest reviews.

Re: Airbnb removed my negative review

#382

Post by dns_snek »

cycrutchfield wrote: post #371
kennend3 wrote: post #221

Earlier quoted context omitted.

I take it you have never experienced an AirBnB neighbour? The people behind me have done it a few times. How can i tell they had "guests" over? I find beer bottles, coke cans and garbage on MY property. There is the obvious noise from the late night "pool parties" as well. Normally people dont care what their neighbours do, but when it starts to impact others, people start to care.

How is that different from you being neighbors with somebody that hosts parties?

The average person doesn't host a pool parties 100+ days out of a year as an Airbnb unit might. Filing complaints against a single noisy neighbor would also be a lot easier than doing it against people who will be gone by the time anyone looks into the matter.

Re: Airbnb removed my negative review

#383

Post by dns_snek »

alphabettsy wrote: post #71
imtyler wrote: post #26

My nextdoor neighbor sold their house last year and now it's an Airbnb. Despite the fact that I live in a house in a normal residential neighborhood, I'm now forced to live next to a hotel. And I have no say in the matter. Super frustrating. I've read people talking about how Airbnb screwed the host or the guest. But few people talk about how it screws the neighbors.

Why would or should you have a say in what the property owner next door does? What does having a say look like?

Would you oppose a smelly wastewater treatment plant being built on the previously residential property right next to you? That's why they should get a say.

Re: Airbnb removed my negative review

#384

Post by [deleted] »

ultrarunner wrote: post #117
imtyler wrote: post #26

My nextdoor neighbor sold their house last year and now it's an Airbnb. Despite the fact that I live in a house in a normal residential neighborhood, I'm now forced to live next to a hotel. And I have no say in the matter. Super frustrating. I've read people talking about how Airbnb screwed the host or the guest. But few people talk about how it screws the neighbors.

My next door neighbor also rents out her house. She has 5 others she does the same in. These are long term rentals, which means when the tenant is bad it's bad for me long term. We got new neighbors last year, and while they struggle socially they're respectful and it's a huge quality of life improvement. Our neighbors on the other side, unfortunately, own their home. This means I'm forced to live next to (depending…

[deleted]

Re: Airbnb removed my negative review

#385

Post by aembleton »

fullsend wrote: post #328
rr808 wrote: post #242

Earlier quoted context omitted.

Its not just the shortage, its the change in usage. I live in fear that one of my neighbors will become an Air BnB house. Instead of friendly people next door you can grow with, there will be a continual turnover of short term people, parties and clueless behavior.

“People next door you can grow with” how quaint. I feel like I’m listening to a Hobbit from inside the Shire who doesn’t know Mordor has taken over outside. A little boost of positivity.

Don't you know your next door neighbours?

Re: Airbnb removed my negative review

#386

Post by fooker »

yamtaddle wrote: post #158
fooker wrote: post #90

I keep getting surprised about how good Airbnb's marketing is. It has convinced a whole generation of travelers to look for Airbnbs before hotels. Nowadays, whenever I manage to convince my friends to stay at hotels, they are always taken aback by the concept of cheap hotels and how hassle free the whole experience is. How did Airbnb accomplish this feat?

That kind of service (AirBnB or otherwise) has a few things going for it: 1) "whole place" rentals are really nice if you're traveling with kids. Like, really nice. 2) It used to often be cheaper to get an apartment or entire house through AirBnB to get any but a bottom-tier hotel (granted, much less true now) 3) It gives you a lot more location flexibility. Ordinary neighborhoods or apartment buildings like a local,…

Right, if I understand this correctly Airbnb makes sense if you are doing a multi day trip with a large-ish group and want to spend a bunch of your time in/around the property.

What surprises me is that people are conditioned to look for an Airbnb for all travel accommodation, not just the appropriate niches.

Re: Airbnb removed my negative review

#387

Post by cycrutchfield »

dns_snek wrote: post #382
cycrutchfield wrote: post #371

Earlier quoted context omitted.

How is that different from you being neighbors with somebody that hosts parties?

The average person doesn't host a pool parties 100+ days out of a year as an Airbnb unit might. Filing complaints against a single noisy neighbor would also be a lot easier than doing it against people who will be gone by the time anyone looks into the matter.

The complaint would be against the property owner, no?

Re: Airbnb removed my negative review

#388

Post by imtyler »

ultrarunner wrote: post #117
imtyler wrote: post #26

My nextdoor neighbor sold their house last year and now it's an Airbnb. Despite the fact that I live in a house in a normal residential neighborhood, I'm now forced to live next to a hotel. And I have no say in the matter. Super frustrating. I've read people talking about how Airbnb screwed the host or the guest. But few people talk about how it screws the neighbors.

My next door neighbor also rents out her house. She has 5 others she does the same in. These are long term rentals, which means when the tenant is bad it's bad for me long term. We got new neighbors last year, and while they struggle socially they're respectful and it's a huge quality of life improvement. Our neighbors on the other side, unfortunately, own their home. This means I'm forced to live next to (depending…

>"The only way to attempt to improve the situation is show respect and hope it's eventually reciprocated."

With who? I don't have a neighbor, I have an endless string of rotating strangers. I understand that bad neighbors have always existed, but that's not what's happening in my specific situation.

Anyone and everyone has potential access to the house 30 feet or so from which I sleep. Anyone and everyone at any time. It's a big change.

Re: Airbnb removed my negative review

#389

Post by jiveturkey »

dmix wrote: post #180
elmerfud wrote: post #8

Airbnb removed my positive review and accused me of being in cahoots with the host to leave positive feedback. They said they have found an existing relationship between me and the host. Mind you have no social media accounts, this was my first stay at an Airbnb, I'm from USA and this was in Medellin Colombia, I usually stay at Marriott hotels and I only went with Airbnb because the girl I traveled with suggested usi…

I'm confused, you think AirBnB should pay random people as employees to let them host short-term stays in their house? And this will help make AirBnB's moderation of reviews more honest?

the idea of a secret shopper is common. i suspect abnb already does this. obviously they get extremely limited coverage if they do so

Re: Airbnb removed my negative review

#390

Post by mattm »

streetdumpling wrote: post #344
MonkeyMalarky wrote: post #330

Earlier quoted context omitted.

Then make it a % of a 1 night stay. A $150 cleaning fee is nonsense. It used to be 20-30.

How much cleaning fee depends on the local market price of cleaning. Depending on how big the place is, $150 is possible. In SF e.g. you can't find a cleaner with $20-30. Hotels pay less on cleaner labor because it's more efficient (cleaners are probably full time employees cleaning all rooms every day anyway). And why it would be % of night rate? Cleaning fee is flat for one cleaning service.

The owner can clean it themselves or the cleaning fee should be built into the overall price, you know, like hotels.
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