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Can you please elaborate more on the Fire All Heroes philosophy? I looked into it and couldn't find anything describing it in depth
I’ve only met a couple people who say “fire”. That’s a little overwrought. The less dramatic version is “we are too big for heroes” which unpacks into something like this: You don’t want an organization that relies on one or two or three people to swoop in and save the company every time there’s an emergency. A production issue should look like disaster preparedness. Document, train, drill, prevent. More concretely,…
Thank you! That was a great explanation. I like it wrapped up in such a memorable phrase