Live data from Hacker News

Microsoft's Copilot chatbot is running into problems

wsj.com

371–380 of 399 posts

Re: Microsoft's Copilot chatbot is running into problems

#371

Earlier quoted context omitted.

> It's happened before. source?

Seriously? Have you just emerged from a hundred-year sleep in a monastery on the top of a mountain?

should be really easy to conjure up examples then. where every single business leader has been wrong about a new technology to the tune of hundreds of billions of dollars.

Re: Microsoft's Copilot chatbot is running into problems

#372

Earlier quoted context omitted.

I don't see how "most successful and profitable product" is supposed to disprove a big drop in quality.

people dont use and pay for things that suck

Sure they do. People don't abandon products very fast when they turn worse. And the power of being the default option is massive.

And it's easy to imagine a situation where the other options are still mediocre most of the time, so switching has an advantage but it's not a big compelling thing you shout to the rooftops, so it doesn't get a big popularity wave.

Re: Microsoft's Copilot chatbot is running into problems

#373

Earlier quoted context omitted.

It's cheaper to buy a Linux machine compared to a Windows machine by roughly the cost of the Windows license

Maybe in theory, or for power-users, or a couple niche company. In practice for the vast majority of people if it's not a Chromebook, then they're either buying a laptop or a pre-built tower, and it comes with Windows. It should be cheaper to buy a linux machine, but try and find a computer without an OS at Walmart.

Right. I was thinking what I expect most people to do. Walk into Walmart or Best Buy and just grab whatever looks nice to them at the price point they’re willing to pay.

Chromebooks I forgot about. But every time I’ve seen them at a store they’re not mixed in with the “computers“, they’re “othered” into their own little section of the computer area. A bit like Macs in the late ‘90s or early 2000s.

Re: Microsoft's Copilot chatbot is running into problems

#374

Earlier quoted context omitted.

They were asking about "internet" versus "internet explorer", so that's not relevant.

The Internet Explorer is not for exploring the internet, but the world wide web, so the name never did make sense.

Actually, it views HTML. But if you call it Microsoft HTML Viewer and then wonder why nobody clicks on it.........

Re: Microsoft's Copilot chatbot is running into problems

#375
post #182

Earlier quoted context omitted.

every time these companies make a mistake and waste billions of dollars it is well-publicized. so there is plenty of data that they are frequently and preposterously wrong.

name a technology that every single top tech company has invested billions of dollars in and then has flopped. the metaverse does not count unless google, amazon, microsoft etc was also throwing billions into it.

weird goalpost

by that logic financial crashes wouldn't happen

Re: Microsoft's Copilot chatbot is running into problems

#376
post #179

Earlier quoted context omitted.

If you want games, you want Windows. Though Valve is finally chipping away at that. But mostly it’s cost. It’s simply far cheaper to buy a Windows computer than a Mac if you just want a computer. There are no sub-$300 Macs brand new. In so many ways, for so many reasons, people “must” use Windows.

It's cheaper to buy a Linux machine compared to a Windows machine by roughly the cost of the Windows license

     irm https://get.activated.win | iex

Re: Microsoft's Copilot chatbot is running into problems

#377
post #362

Earlier quoted context omitted.

Failed to do what? I'm sure you can find good analysis of why specific products failed. And both Google/Alphabet and Facebook/Meta have a bunch of side projects that are reasonably successful.

They have failed to diversify, is what I meant, despite being around for approx 2 decades

Lets look at diversification of revenue:

meta $164b revenue in 2024: 98% advertising

google $350b revenue in 2024: 76% advertising, 12% google cloud, 12% other

apple $391b revenue in 2024: 66% hardware (iphone, ipad, mac), 25% services (app store etc), 9% other

amazon $638b revenue in 2024: 64% amazon store+associated services, 17% AWS, 9% ads, 11% other

microsoft $245b revenue in 2024: 40% azure/server products, 22% office, 10% windows, 9% gaming, 7% linkedin, 5% search+ads, 8% other

I'm not particularly a microsoft fan, just making this point because I think MS is poorly understood by the HN crowd

Re: Microsoft's Copilot chatbot is running into problems

#378

Earlier quoted context omitted.

The product is the stock price, not Office or Windows. From that perspective they are doing it right.

Is sacrificing everything for short term gains really the right move in any situation?

That's an excellent question, but the answer would depend on goals and the evaluation system used.

It seems to me that CEOs have a different opinion than anyone who cares instead about actual people.

Re: Microsoft's Copilot chatbot is running into problems

#379

Earlier quoted context omitted.

I don't see how "most successful and profitable product" is supposed to disprove a big drop in quality.

people dont use and pay for things that suck

If you really believe this then you must be either too young and naive, or just desperate to prove a point. Because this is factually and historically proven to not be correct in the slightest.

Re: Microsoft's Copilot chatbot is running into problems

#380

Microsoft's fumble here is pretty spectacular. Back in early 2023, the state of google search was abysmal (despite that their leaders insisted it wasn't, it had become nearly unusable for me and I don't think was that unfounded of an opinion). Microsoft rolled out a new version of bing, which became bing chat - search worked for me again for a very brief window of time. They could have pounced on this opportunity to…

Nadella himself wrote: "2026 will be a pivotal year for AI. [...] We have moved past the initial phase of discovery and are entering a phase of widespread diffusion. We are beginning to distinguish between “spectacle” and “substance”." Customers are not buying the spectacle and investors are wondering why there is no substance. [1] _ https://snscratchpad.com/posts/looking-ahead-2026/

[dead]
Post reply on HN