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Nobody cares

grantslatton.com

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Re: Nobody cares

#371

Post by aaron695 »

azeirah wrote: post #210

> The McDonald's touch-screen self-order kiosk takes 27 clicks to get a meal. They try to up-sell you 3 times. Just let me pay for my fucking burger, Jesus Christ. The product manager, the programmer, the executives. None of these people care. I was working in this space! And I got fired for refusing to work on more upsell features for clients like Coca Cola and such. I don't want to work on adding fucking ADS into c…

McDonald's touch-screen were only profitable because users ordered more. Possibly Covid and processes to get costs down have changed this, but not to begin.

I feel like your comment falls under "Nobody cares"

I love the touch screens and having the time to order what I want. I used to rush my order at the checkout and never got exactly what I wanted.

If you did a start-up 'ethical ordering' you'd care, made money, and probably forced McDonalds to change it's touch screens. In South Korea it asks the user are you sure, here's the extra kJ, when it does an upsell.

Re: Nobody cares

#372

Post by throwaway2037 »

cogman10 wrote: post #223
GreatGaijin wrote: post #105

Earlier quoted context omitted.

- Culture that prioritizes collective good over individual need - Functioning government - Competency, skilled engineers

With: - A declining population - Rural collapse - Stagnating economy - Shut in problem for old people Like most cultures, Japan gets some stuff right and some stuff wrong. It's not perfect. Certainly not to say US culture couldn't improve by adopting some aspects.

Your first three problems also apply to Italy. Why don't we read as much about it? I find it bizarre. (South) Korea, the same. Non-Asians just love to focus on the extreme positive and negative aspects of modern Japanese society; it is weird.

Re: Nobody cares

#373

Post by avalys »

Tiktaalik wrote: post #369

> Why does this ramp suck so much? For literally the exact same effort it took to build, it could have been built 10x better. Make the angle 20 degrees instead of 70. Put the ramp just after the sign instead of just before it. Make the far curb face sloped instead of vertical. Put some visual indication the lane ends 50 feet uphill. Why wasn't this done? > Because the engineer who designed it and the managers at the…

Umm, in 99% of the US, cyclists and pedestrians are definitely the special interest group, and the vast majority of voters and especially taxpayers want to see the transportation infrastructure optimized for cars.

Re: Nobody cares

#374

Post by radicalcentrist »

donatj wrote: post #366
kristianp wrote: post #363

Earlier quoted context omitted.

> having dealt with Cashapp support in the past Yet you're still a user? Perhaps you also do not care? Actually the "do not care" covers a lot of ground here, perhaps you still find it useful and reliable enough, that you are willing to forgive this one bug due to the general convenience of cashapp.

No, I despise their stock feature. It was just easy to set up, but is fundamentally terrible in every aspect. The rub is I have a bunch of stock with them from the start of the pandemic and am pretty sure there is no way to move it to another service without triggering a taxable event. So I guess I don't care in that I don't care enough to lose money on switching, or complicating my taxes even further by utilizing mu…

They have an option to do an ACATS to another brokerage account. They do not mention specifically, but it looks like this would be considered a stock transfer "in kind" which should not be considered a taxable event.

https://old.reddit.com/r/Fidelity/comments/la7tj6/can_someon...

https://cash.app/help/5026-transferring-stock-to-another-bro...

Re: Nobody cares

#375

Post by deeg »

Tiktaalik wrote: post #369

> Why does this ramp suck so much? For literally the exact same effort it took to build, it could have been built 10x better. Make the angle 20 degrees instead of 70. Put the ramp just after the sign instead of just before it. Make the far curb face sloped instead of vertical. Put some visual indication the lane ends 50 feet uphill. Why wasn't this done? > Because the engineer who designed it and the managers at the…

I have a friend who sees what he thinks is a problem and starts off with "I don't know why they just didn't...", as if he could come up with a better solution in 2 minutes of thinking than experts in the field. The reality is that he just doesn't know all the competing interests and problems. The article feels the same way.

Re: Nobody cares

#376

Post by michaelhoney »

s-video wrote: post #362
azeirah wrote: post #210

> The McDonald's touch-screen self-order kiosk takes 27 clicks to get a meal. They try to up-sell you 3 times. Just let me pay for my fucking burger, Jesus Christ. The product manager, the programmer, the executives. None of these people care. I was working in this space! And I got fired for refusing to work on more upsell features for clients like Coca Cola and such. I don't want to work on adding fucking ADS into c…

I feel like this reveals some sampling error in the OP rant. When you see something negative get made that makes you think "nobody cares", you're not seeing the people who did care and left.

Which relates to the linked incentives piece: when you create incentives, you think you're changing people's behaviour. Actually you're selecting for people who respond to the incentive.

Re: Nobody cares

#377

Post by throwaway2037 »

donatj wrote: post #328

I set up a weekly auto-buy for a stock about a year ago with Cashapp. I noticed the stock was way up today so I logged in to sell. Well, turns out the auto-buy has just... Not been firing... For a solid year. I have two purchases and then it stopped. It still says I have a weekly auto-buy set up, but I have not been charged. In a just society, I would be owed my potential winnings for these unprocessed purchases, but…

As HN loves to quote Hanlon's razor: > First, assume that they shares were purchased, but not correctly credited to your account. Second, confirm that with CashApp. (Doubt it -- but try that first.)

Assuming CashApp is a US-based brokerage, I would first raise a complaint with CashApp. If you get the blow-off (which I fully expect), send a written letter to the Securities Exchange Commission (SEC) and CC CashApp legal and compliance team. (Make it clear in the letter that you are CC'ing CashApp L&C.) Usually, brokerages are not allowed to make a customer whole after an execution mistake. However, if they make enough mistakes, SEC will slap them with a huge fine. (See: Robinhood.) It is very important to formally register your complaint with CashApp. In fact, I would use this exact phrase: "I would like to formally file a complaint about poor execution service from your brokerage firm." Everything is recorded in brokerage firms these days (voice or written). There will be absolutely no doubt that you wish to formally file a complaint, and I can guarantee you that it will be taken seriously by either CashApp (L&C team) or SEC (enforcement team).

Re: Nobody cares

#378

Post by EliBullockPapa »

avalys wrote: post #373
Tiktaalik wrote: post #369

> Why does this ramp suck so much? For literally the exact same effort it took to build, it could have been built 10x better. Make the angle 20 degrees instead of 70. Put the ramp just after the sign instead of just before it. Make the far curb face sloped instead of vertical. Put some visual indication the lane ends 50 feet uphill. Why wasn't this done? > Because the engineer who designed it and the managers at the…

Umm, in 99% of the US, cyclists and pedestrians are definitely the special interest group, and the vast majority of voters and especially taxpayers want to see the transportation infrastructure optimized for cars.

Well damn I guess I’m living in the 1% /s

Re: Nobody cares

#379

Post by donatj »

radicalcentrist wrote: post #374
donatj wrote: post #366

Earlier quoted context omitted.

No, I despise their stock feature. It was just easy to set up, but is fundamentally terrible in every aspect. The rub is I have a bunch of stock with them from the start of the pandemic and am pretty sure there is no way to move it to another service without triggering a taxable event. So I guess I don't care in that I don't care enough to lose money on switching, or complicating my taxes even further by utilizing mu…

They have an option to do an ACATS to another brokerage account. They do not mention specifically, but it looks like this would be considered a stock transfer "in kind" which should not be considered a taxable event. https://old.reddit.com/r/Fidelity/comments/la7tj6/can_someon... https://cash.app/help/5026-transferring-stock-to-another-bro...

Oh interesting! Thank you kind stranger

Re: Nobody cares

#380

Post by bruce511 »

amatecha wrote: post #325
ryandrake wrote: post #287

Earlier quoted context omitted.

Lately, the number of times (across different businesses/industries) where I've found myself thinking "Will you please just fucking take my money and stop bothering me?" is too damn high.

Yup, it's not good enough that you're already a paying customer- they have to try their best to manipulate and coerce you into spending even more. It's insulting, abusive and honestly pathetic. These thirsty lamers have to try every trick in the book to eke a few more cents out of me? Embarrassing. Modern tech/business does not have a shred of pride or dignity, as per TFA.

Businesses aren't in business to prioritize the customer point of view [1].

They are not in business to prioritize the employees point of view.

They are in business to maximise revenue, and profit.

If you work for a business, your job is to work on their priorities. By all means object or quit if you don't agree with them. (And yes, assume you'll be fired for refusing to do their tasks.)

If you're a customer, and you font like their behavior stop being their customer. You have agency. Use it.

[1] good customer service, good customer experience, are all good for revenue. Happy customers are the ultimate success. But maximizing the revenue from those happy customers is very much the business goal.

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