Live data from Hacker News

My Time Working at Stripe

jondlm.github.io

371–380 of 396 posts

Re: My Time Working at Stripe

#371

Earlier quoted context omitted.

> I’d like us to try and be 10% more vulnerable than we normally would I would have reported manager to HR for this and if they didn't take action I would take company to tribunal. This is pure simple coercion into sharing personal data that then other workers could use against you. I can't see the world where sharing personal stuff at work is ever appropriate, let alone be subjected to peer pressure to share it.

This isn't and shouldn't be the typical response to such things. The boss had also become vulnerable asking you to be 10% more vulnerable. I think I would respect it more than harsh cold calculating boss. And also the chinese gospel's taking its effect here , the post above this paraphrased it differently and this has taken it to completely different level. Nobody is forcing you with a gun to tell things or else you…

What does the Chinese gospel mean? When I search the web for that phrase, I find a song "God's Glory Shines From the East".

Re: My Time Working at Stripe

#372
post #318

Earlier quoted context omitted.

I agree and this is good advice that works well. My counterpoint is that if you are very good at: finding things that could be better or tools that should exist but don’t, and that if materialized would solve multiple problems at once instead of just one; and explaining why that’s important in a way that everyone can buy into and dealing with naysayers who’ll want to cut you down and doomers who will say it’ll never…

first i think what you’ve presented is a fiction, in most environments such large projects are surely going to involve multiple people if not multiple team. and then why? unlikely you’re be financially compensated for all the impact you’re really delivering. anything less is just exploitation

My experience is that this is quite common. Especially at startups but also at fortune 500s there exist staff engineers who have no team and just exist working on whatever catches their fancy that day/month. The grandparent talked about a month long project which is where these engineers tend to live in my experience. Its not that they get no help more that they jump around and maybe grab someone from the team when theyre almost done to integrate the new feature with the existing codebase.

Re: My Time Working at Stripe

#373

Earlier quoted context omitted.

This is an extremely important piece of advice. To drive change in a large org, you will need support, which will either come from management, or people on the ground - this is purely people skills. Just writing amazing code and shipping it isn’t enough.

hmm surprising because I had mentioned how to win friends and influence people book by dale carnegie in some other comment on this post and one of the most sticky / remembered lines of this book is that even in a highly technical post , much of the success (approx 70% IIRC) can be because of having people skills. People skills matter , But I suppose in large organisations. I don't think people skills matter "that muc…

Well, I’m not sure that the Linux kernel would have been that successful without Linus’ people skills - granted some it is slightly subpar, but his ability to organize a large number of people and have them follow his lead ( that’s the tricky bit ) is actually quite striking.

Now, you might say that the Linux kernel is a large project, and you’d be right

Re: My Time Working at Stripe

#374

Earlier quoted context omitted.

Why do you think it could be problematic ?

Future employers may consider your HN history before they hire you, or even fire you if they discovered criticism of past employers.

Only if you use your real name as a username. Who would ever do such a thing?

Re: My Time Working at Stripe

#375

Earlier quoted context omitted.

This happened to me. The result: - secret slack room to help me overcome my depression (wasn't invited of course, I just spotted it several times while looking at my colleagues' screens) - lowest paid member in the team, while also being one of if not the most productive. 12x: verified. 30x: speculated if I had control over the architecture. - 70h/week, no vacations, for 3 years. No paid overtime of any form. - Doubl…

"- 70h/week, no vacations, for 3 years. No paid overtime of any form." jesus, i don't know how you managed that for 3 years

Not very well, it sounds like, if the CTO thought they weren't "behaving". That is not a healthy environment.

Re: My Time Working at Stripe

#376
post #312

Earlier quoted context omitted.

Unpopular opinion, but this is the problem with work from home. Reduces people to output. And if that output can be done cheaper by someone in another country or automated away, why even hesitate to change out the things that generate the output anymore than a lightbulb?

As much as I am a huge WFH proponent, I do agree that forming social bonds with coworkers is harder in that environment. An unsurprising consequence of that is managers having less personal attachment to individual employees. On the other hand, I do know of a few companies that manage to team members socially engaged, mostly in ways that don't feel like forced "mandatory fun time". It's not easy, and it's a cultural…

It can certainly be done, but requires a lot more proactive effort on behalf of the company than in office because of the lack of casual encounters.

And I wonder if companies are motivated to invest in that and/or if once you’ve made that investment if wfh really saves money relative to hybrid work.

As the number of wfh jobs gets closer and closer to pre-2020, but the share of workers who want it doesn’t decrease equally, it’s much easier for companies to use it to exploit people (“want a wfh job? Then accept all these other things.”)

Re: My Time Working at Stripe

#377

Earlier quoted context omitted.

Why do you think it could be problematic ?

Future employers may consider your HN history before they hire you, or even fire you if they discovered criticism of past employers.

I haven't named the company nor indulged in excess in the way I expressed my views. What poses problem goes beyond the aftertaste the loaded and one-sided account of a conflict leaves in the mouth. There is something scandalous in what I said, because it tells a story of contagion, in which what's as stake is not the mere risk of hiring a walking red flag, but of losing your ability to assess risk and becoming one yourself. What could have possibly happened to a manager whose job is conditioned on his ability to hire back someone and who approaches the problem with "you better behave". He lost track of economical reality, passion took hold of him and made him blind to his own interests. Why ? Because we engaged in a symbolic exchange using taboo tokens. The danger doesn't lie on the individual level, and isn't rooted on whether or not we are opened to these topics, but depend on the fact that being taboo, these subjects are not codified enough in social norms to operate in a mechanical fashion. Imagine if someone were to thank you every time you'd do him a favor in a society which wouldn't have this norm. We do it automatically and do not give it a second thought. But in a context like this, it would ring like "I'll think about you", or "mucho gracias", "many graces". "Who is this weirdo ? Is he stalking me ? Is he high or part of some cult ?". It would work up people, they would get cognitively and emotionally involved, it would slowly turn into an obsession as they lose track of other values, in particular economical ones, up to the moment they say "why are you doing this to me after all I've done for you by opening up to your issues ?", completely blind to reality banging on the door.

We are not ready to discuss this kind of things. We are not equipped to deal with the kind of storms this can raise on the collective level and proactive openness on the individual level we're restricted to, no matter how hard we wish for a transcendance, is an enabler of these situations where no isolation of individual responsibility can pin-point the source of the issue. I mean I got along with everyone and the people I had the most temporary conflictual relationships at some point were also those I was closest too. In the beginning we all had good intentions. Nevertheless, double-bind propagated in the group like an epidemic, preventing us from having innocent relationships. Suddenly, invoices were issued, each party establishing accounts in different currencies.

In the end, from a cold-headed analysis of the situation, I still think I was the one that was behaving. If this was a story about my circle of friends, I'd be the asshole, placing economical matters in a central position, as if we were in a corporate setting. But it's my employer who behaved as if we were friends, and started neglecting economical considerations to its detriment.

In short, speaking of mental health made everybody unhealthy. In fact I'm not the one who overshared, my father did. I didn't show up for a couple days and blacked out communication-wise (because of a girl, a half-truth). The CEO phoned my dad who confided I was suffering from bipolar disorder since my teens which just isn't true from a clinical perspective (this is my sister's diagnostic in fact). Shortly after everybody was in the know. I could tell from their terrified eyes when they glanced at me when I came back. They were afraid I'd flip my shit. This is something we can't deal with. You can't just be designated as being a "little crazy". This expands to "a little [very-weird]". There is a perceptual threshold, including among health and sometimes even mental health professionals that makes people assume past a certain point you just flip your shit, that's your thing, an irreducible otherness that sleeps within you. Needless to say this has never happened to me (unlike my sister).

You can't just unveil taboos, you always end up exposing a mask. There is something very archaic to what happened to me, something attuned to the idea that naming illness is what propagates it: to deal with the mask, you have to wear one yourself (in the form of a secret slack channel for instance, even though as someone who used to belong to it told me, it was set up to find ways to help me). This idea is not as far-fetched as it sounds. Although I have only explained how my employer was contaminated by what ought to be called "panic" in light of its etymological and anthropological roots, I think you can easily picture how this kind of situation can make you crazy. And if I'm responsible in any way of letting myself get contaminated, this is by entertaining this very idea, that being designated as crazy was slowly turning a lie into reality. The epitome of madness, supreme injustice, that isn't that different of accusing someone of having cast a spell on you. Tough stuff that puts all of us back into the jungle.

To conclude, I'm not even out of this hellish loop, since I still have a gaping hole in my CV I can only mask. There is no way explaining the reason behind it like I'm doing here would diffuse or at least atone this red flag. Innocence is impossible, I have to maintain the mask in order for it to not cause explosive contagion.

To those worrying this I'm posting under my real name: I'm not. And I was able to work as much for so long because I was enjoying it. This wasn't that different than alpinism.

Re: My Time Working at Stripe

#378
post #348

Earlier quoted context omitted.

My big company strategy is to troll internal chats/forums for things that seem like interesting problems. Do something to fix them or make them suck a little less. Always be building solid, interesting things and make sure that if someone, for some reason finds them, that they would say "wow, this is cool, who made this?" Then I casually share links to those things in the right context. If I get a 10% hit rate then I…

This reminds me of a side project that got me multiple peer bonuses from strangers at Google. At some point the company decided to switch software for the performance eval system, and decided that everyone would have to copy their past review manually, piece by piece, into all the form fields of the new tool. In the FAQ they said that people asked if they could do this automatically and it wasn't practical to automat…

Yeah, but you left an impression and if you had something you needed from their department you could reach out cold and get a warm welcome.

Re: My Time Working at Stripe

#379
post #230

Earlier quoted context omitted.

Put yourself in their shoes. They idolized a company that is known for top-shelf engineering talent and, more importantly, brutally hard interviews...and they just got an opportunity to interview with them. You have no idea what the interviewee will "no hire" them over, so you assume they want perfection because obviously. You're deathly afraid of making any mistakes because not getting the job you've been dreaming a…

I cannot understand how anyone gets past 5 years old while still being this fragile as to think any of this you just said. Everyone has some of these feelings but it's just a feeling like 10% of your mind not 100%. WTF idolizes a company? That is just wrong. Who raised someone to let them even think like that?

You sorta answered your own question there - it's largely, if not wholly, about your childhood experience, what validated you etc. Gonna sound very projectionist and therapising here - but I'd say with a 70-80% probability that op (or the myriad software engineers with this trait) had someone of significance in their childhood that gave them praise when things were perfect, or when they knew something.

Re: My Time Working at Stripe

#380
post #115
post #17

Great blog, but reading it gave me deep secondhand anxiety and even exhaustion. It’s strikingly clear this person is a people pleaser to potentially unhealthy levels, maybe due to low self-esteem or something else, and it could be contributing to the depression. Legitimately, therapy might be the right call here. But on the positive side, they do seem like a good person who wants to build good things. That’s commenda…

100% agree. Please OP consider therapy or at least a next job that you can't give too much of a shit about. Care about the quality of the work you're shipping because it's fun. Be a human but keep your personal life personal. People pleasing, approval seeking makes you the battery in somebody else's flashlight. You will always find yourself used up by others. Don't give others control of your joy.

Totally, I think it also comes with a healthy detachment of the identity from work, because its only worth it in a personal context when working for yourself, not for another company.
Post reply on HN