Earlier quoted context omitted.
How is it possible for them not to be profitable? Don't they take a 50% cut on subs?
Video is expensive, and streamers don’t like ads. Amazon has for years been saying that they think that Twitch is under monetized. In their minds, 20% of watch time could be ads, just like regular TV. Streamers don’t like ads: it kills the vibe when your audience gets a 2 minute timeout. So streamers aren’t running enough ad breaks, and try to support themselves via memberships, merch and other alternative monetizati…
Streamers have to run a certain amount of ads per hour or they both lose a larger "share" of the ad revenue, and there is a preroll. Prerolls cause a huge impact in viewership so streamers don't want it.
The problem Twitch faces is that it now has multiple competitors: tiktok, youtube, and kick.
It's not just servers/engineers. Twitch has a lot of moderation issues and that requires a lot of labor. That's partly why the others are eating their lunch - little moderation.