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"I just bought a 2024 Chevy Tahoe for $1"

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Re: "I just bought a 2024 Chevy Tahoe for $1"

#372

I never understand people who engage with chat bots as customer service. I find them deeply upsetting, not one step above the phone robot on Vodafone support: "press 1 for internet problems" ... "press 2 to be transferred to a human representative". Only problem is going through like 7 steps until I can reach that human, then waiting some 30 minutes until the line is free. But it's the only approach that gets anythin…

Traveling in some other countries it really was a breath of fresh air calling a company and immediately talking to a human. Things don’t have to be this way.

Re: "I just bought a 2024 Chevy Tahoe for $1"

#374

I feel like a better use case for ChatGPT-like tools (at least in their current state) for customer support use cases is not actual live chat but more assisting companies in automating the responses to other non realtime channels for customer requests such as: - email requests - form based responses - Jira/ZenDesk type support tickets - forum questions - wiki/faq entries and having some actual live human in the mix t…

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Re: "I just bought a 2024 Chevy Tahoe for $1"

#375
post #361

There's a great new "use case" for AI: dodging bait and switch laws! Sure, normally if a dealership employee explicitly offered a car for a given price in writing only to reveal it was incorrect later it would be illegal, but when an "AI" does the same we suddenly can't hold anyone accountable. Ta-da!

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Re: "I just bought a 2024 Chevy Tahoe for $1"

#376
post #361

There's a great new "use case" for AI: dodging bait and switch laws! Sure, normally if a dealership employee explicitly offered a car for a given price in writing only to reveal it was incorrect later it would be illegal, but when an "AI" does the same we suddenly can't hold anyone accountable. Ta-da!

I'm not sure exactly how this would play out, but it seems intuitively not true. If I convinced the front service staff at McDonalds to sell me the store for $1, that obviously wouldn't be seen as a valid deal.

Re: "I just bought a 2024 Chevy Tahoe for $1"

#380

Earlier quoted context omitted.

Companies are not held liable for things that cannot be delivered even when an employee has stated they could. You can choose not to do business with them. Maybe the company chooses to reprimand the employee. How many times have we been told a technician will arrive between the hours of ___ to ___ only for it to not happen? How many times have we been told that FSD will be fully functional in 6 months? If companies w…

> Companies are not held liable for things that cannot be delivered A car for $1 can be delivered without any issues because delivering cars is their business model. It's their problem if their representative negotiated a contract that's not a great deal for them.

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