This is so fucking dumb. As if you need a lawyer to contest a parking ticket in the first place. The last time I got a parking ticket I had photos and documentary evidence that I should not have been liable. After I lodged my intent to contest the fine, the council sent me a letter saying how they win 97% of cases and I should just pay up now to avoid the risk. I called bullshit and turned up on my court date. There…
The issue here (as with many disruptive tech companies), is the regulatory system. It is illegal in most states to give legal advice if you are not licensed to practice law. If DoNotPay isn't licensed to practice law in California, they can't do this. And unless they have a plan to either get licensed in many states, or somehow change the law, then their business model sucks. It sounds to me that they haven't actuall…
Presumably that's in the USA, where all sorts of things require a licence. But what's the definition of "legal advice", I wonder? Can an unlicensed person dodge the law just by saying "this is not legal advice" while advising someone how to draft a contract or what to say in court and charging for that advice?
If you want an example of advice that may or may not be "legal advice" think about how to fill in a tax return, how to apply for a government grant, how to apply for or challenge planning permission, how to deal with a difficult employer/employee/neighbour/tenant/landlord, how to apply for a patent, how to deal with various kinds of government inspector, ... That's all specialist stuff for which you might want professional advice but not necessarily from a "lawyer" (depending on what that word means in your part of the world).