It's surprising businesses haven't turned to automation. At the very least, most of a restaurant's and a coffee shop's labor can be replaced with automated ordering, having the customer collect food themselves when it's ready, and using robots to prepare more of the food. they can do lattes with art all by themselves now. A lot of these businesses just can't survive if they meet the wage demands of people who have be…
> - server -> pager, bus your table, ordering tablet
> .... They just haven't been widely deployed enough to become a norm.
Attempts to revive the Automat (a century-old concept along those lines) haven't gone so well in the US. https://en.wikipedia.org/wiki/Automat
FEBO does this in the Netherland. https://en.wikipedia.org/wiki/FEBO , though also with in-person ordering.
> observed successfully in action
And failed in action.