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Adobe charges subscription cancellation fee

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Re: Adobe charges subscription cancellation fee

#371

Post by TeMPOraL »

numpad0 wrote: post #332
patates wrote: post #270

Earlier quoted context omitted.

It's illegal to put on the price the customer is actually going to pay? My search attempt failed ("illegal to put price with VAT" neither g nor ddg liked it), please tell me more!

Forcing after-tax price displays make tax revisions harder to notice so there are pros and cons to that

Aren't tax revisions in the local news?

Where I live (Poland), prices on shelves are displayed in full (more than that, there's the price you'll pay for an item and price per unit of mass/volume, to enable comparisons), but on the receipt, there's always a per-product sales tax summary printed. So if I cared about sales tax revisions, I could easily notice it on the receipt. But most of the time, I just learn about revisions from a news article.

Re: Adobe charges subscription cancellation fee

#372

Post by TeMPOraL »

csunbird wrote: post #355
TomSwirly wrote: post #323

Earlier quoted context omitted.

In fact, there was a wine store in New York City that tried to post the real prices and had some legal issues, so they would post _both_ the "price before tax" and the actual price (in some format that allowed them to evade the laws, so stupid). I now live in the Netherlands. All prices are what you pay, _and_ the receipt breaks down how much of that goes to taxes, which I think is completely logical.

I think, showing the taxes separately is a very good idea in principle, so that you know how much tax you are paying. I usually hate the fact that I can not see how much tax I am paying, although, in Germany, the amount of tax is shown in the checkout pages.

The question is, does the tax matter so much it's worth putting it on every price sticker? I'd argue no - it's not like you can opt to not pay it. I assume your sales tax works like ours (Poland), i.e. per product/service category, so it's also not like you can buy a substitute product with lower tax.

I like the solution we have - price stickers have full price, and printed receipts carry tax breakdown.

Re: Adobe charges subscription cancellation fee

#373

Post by thombat »

bobthebuilders wrote: post #142
lolinder wrote: post #141

Earlier quoted context omitted.

It's been said over and over again in this thread, and the reply is always the same: you signed a contract to pay monthly for a year. Canceling a card doesn't legally excuse you from that obligation. Yes, odds are they wouldn't send it to collections, but they'd be within their rights to do so.

Good luck getting money from a stone!

The debt will get sold (discounted) to a debt collector, whose entire business model is getting as much blood as possible from stones, regardless of how long it takes.

Re: Adobe charges subscription cancellation fee

#374

Post by p1necone »

dybber wrote: post #343
alias_neo wrote: post #319

I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn't cancel now, they'd give me two months free. I didn't want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn't let me put the cancellation in ea…

Krita is pretty decent replacement, if you want a paid alternative, then Affinity Designer / Affinity Photo is half price right now, and they don't use a subscription model: https://affinity.serif.com/en-us/

Krita is basically (one of the) best in class applications for digital sketching/painting specifically. But it's not really a replacement for photo editing or graphic design.

Re: Adobe charges subscription cancellation fee

#376

Post by II2II »

lolinder wrote: post #143
II2II wrote: post #131

Earlier quoted context omitted.

The problem is that an annual plan charged monthly is there to entice people to spend money they do not have. If the point is to encourage people to pay for an annual plan by offering a discount, they should ask for the money up front.

They do that too, for a steeper discount. The annual contract option is good for someone who wants to pay monthly (less cash out of pocket right now) and knows they'll be using the software for at least 12 months. I would be surprised if that's not the majority of Adobe's customers, who work in a field that requires their use of Adobe software.

Sorry, I meant to say that they should only ask for the money to be paid up front. The "less cash out of pocket right now and knows they'll be using the software for at least 12 months" is just another way of saying they are indebted to the company. I don't think that is the type of relationship a software company should have with customers.

Re: Adobe charges subscription cancellation fee

#377

Post by MauranKilom »

paxys wrote: post #56

People are giving terrible advice in this thread. Changing your credit card number or reporting it as stolen doesn't mean you are off the hook for the payment you agreed to. While Adobe probably won't care enough to do it, another company in its place could very well send the debt to collections and ruin your credit score. Next time read the terms of a contract before signing it. Adobe has a no-contract monthly plan…

I agree with your overall advice and assessment, but the no-contract monthly plan is exactly 50% more expensive. That's not "marginal" at all.

Re: Adobe charges subscription cancellation fee

#379

Post by rwoerz »

TedDoesntTalk wrote: post #340
alias_neo wrote: post #319

I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn't cancel now, they'd give me two months free. I didn't want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn't let me put the cancellation in ea…

AOL pioneered this. And became extremely wealthy for it. Unfortunately it works

Remember https://youtu.be/R8-p_fPH4UQ ?

Re: Adobe charges subscription cancellation fee

#380

Post by IG_Semmelweiss »

distances wrote: post #363
demosito666 wrote: post #350

Earlier quoted context omitted.

I use a very simple solution for this: whenever I'm handing my credit card information to some service, if there is a slightest chance of such bullshit (which is always the case with any subscription-based service), I just use a virtual card with just enough money on it to pay for whatever I intend to pay. Then they can prolong the subscription, sneak their stupid extras all they want.

This may work in the US (does it, really?) but mostly not in Europe. If the service provider thinks you are a subscriber and don't pay, you will eventually end up in collections. You can't just "stop paying", that will not terminate your subscription.

This is true, but Most of the time it doesnt make a difference.

You can make up any persona on the account and they wont know who to pursue.

The account name and address can really be anything... and this is also true for the CC on file.

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