371–380 of 428 posts
Envious of Sweden. If that store were in America everything would have been stolen the first day.
They have Amazon stores in the US. There's one I know of in downtown Chicago. I don't know if it did particularly well but it wasn't robbed bare every day.
This makes sense since they're not "in full prod" so to speak, unless that's changed.
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I never experienced that "Unexpected item in bagging area" here in Sweden, the UX failures are not universal. Most stores I visited don't even have scales and just trust you to put in the correct items. Especially the ones where you get a handheld device to scan while you walk trough the store. I would guess that fraud levels are much lower here so the stores don't need to do that.
>I never experienced that "Unexpected item in bagging area" here in Sweden, the UX failures are not universal. the automated føtex near my house has this, or also put your item in the bag, you need to put an item in the bag etc. crash because you didn't put item in bag fast enough, or you took bag off scale to put new one on. >the UX failures are not universal. yes, because they do not have a universal interface whic…
And I only regularly go to two different supermarkets, so once I know their flow, there's nothing new to it. In contrast, humans seem to like to change their interface quite regularly, even between customers...
The BankID service seems to trip up many people here. Swedish residents have a personal identity number issued at birth or immigration. Format: YYYYMMDD-NNNN. More details: https://en.wikipedia.org/wiki/Personal_identity_number_(Swed... BankID is a service run by the Swedish banks that interfaces with the banks, individuals and third parties (like this chain of unmanned stores). https://en.wikipedia.org/wiki/BankID T…
It would be a good idea to remove the 'date' from the number. Edit: because having your birthday right there as part of common ID number is an obvious transgression of privacy that wasn't probably thought of back when the number was established. How anyone could disagree with this is beyond me.
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> There is growing awareness that this service should not be run by private companies/banks. At risk of sounding snarky, I'm growing in awareness that the anonymous nature of paper money and coin had a lot of advantages. I would be unhappy if the only option for groceries in my area required me to strongly identify myself to shop there.
And yet, you are probably happy if some criminals are caught with the help of surveillance camera footage. In the past when there were shops in every neighbourhood, the owners of these shops knew all their customers. They exactly knew who they could trust and who not. It has happened to me that when I went to an open air market, where you stil have to make an order, they people behind the stall after some time just r…
The strongest reason for it would probably be the old 'power corrupts', as we can see just about anybody with access to it, be it a person or organization in the past. No reason to be so naive to think some other place is special and avoids it. And knowing basically everything about any individual is a massive amount of power and very personal. Also rarely are these kinds of laws repelled, in contrary, the data are just too sweet and there is always the next terrorist threat to prevent.
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This one gets me every time. I’ve only ever seen a couple super markets or stores implement this for human-operated check out stations. Ross has this, and Best Buy used to during the holidays.
Trader Joe’s does it also, at least in LA.
The BankID service seems to trip up many people here. Swedish residents have a personal identity number issued at birth or immigration. Format: YYYYMMDD-NNNN. More details: https://en.wikipedia.org/wiki/Personal_identity_number_(Swed... BankID is a service run by the Swedish banks that interfaces with the banks, individuals and third parties (like this chain of unmanned stores). https://en.wikipedia.org/wiki/BankID T…
It's also worth noting that BankID requires access location permission access (at least on Android).
I've always had it turned off, never had an issue.
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machines implement stupid broken ux patterns which make shopping hell. on edit: evidently people would like their supermarket checkout experience to be as pleasing as the typical online shopping experience, thus a quick downvote.
God, I wish buying things in person was as smooth as buying them online. Being able to add and remove things from your cart in near zero time, being able to shop at any time of day, being able to search for things by name If I could get all my groceries delivered at negligible cost I would do so
I'm not sure if about 5% of our weekly supermarket spend would be negligible enough for you, but it's been worth it for us. One big factor for us is that we don't own a car, so we'd be (and previously were) hauling all that stuff by hand.
My understanding is that the chain is running the delivery service at a loss, though they probably make it up by people buying more at a time. It remains to be seen if they raise prices for the delivery when the pandemic passes.
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Whenever I use self service checkout, it always takes much longer time for me to get through. I guess I am not so good at quickly juggling and locating bar codes at each item as the staff working at checkout are. So I leave it to professionals.
Resident in Sweden here and heavy user of the self-checkout. My experience is that self-checkout is slightly slower than the serviced one. For a serviced checkout I try to put all bar-codes towards the cashiers scanner (it is a nice thing to do, the cashiers do not like juggling either) when putting stuff on the belt and I will need to unpack from my basket, pay and pack it to my bag. The same is operations needs to…
Typo or deliberate?
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For example, I'm disclosing my schedule: when I'm likely to be in a given neighborhood, at a certain store, or simply not at home. I'm disclosing my habits: do I buy alcohol frequently? Do I buy certain magazines? None of it is critical information, but I'm not only handing it out, I'm wrapping it up into a neat, searchable bundle for bulk analysis. And more importantly, there will soon be no easy way to opt out; any…
> I'm disclosing my habits: do I buy alcohol frequently? Not in Sweden, because only state-run stores can sell alcohol (above 3.5% alcohol to be exact) - it's called Systembolaget and they already know exactly how much you drink! https://en.wikipedia.org/wiki/Systembolaget
Not if you pay with cash they don't.
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Even something as seemingly innocuous as milk and eggs can be a big deal. Suddenly spending more? Maybe you have guests. Maybe you are hiding refugees. Might be innocuous, might be life and death.
Maybe just don't have a government where that's an issue, rather than holding back the technological development of society. Why use mobile phones or credit cards? Or ID cards? or ISP subscriptions? It could all be tracked! Let's just do everything by landlines and faxes like Germany...
oh, good idea. but i think that's quite literally the entire point of people's concerns in the first place.