California law bans delivery apps from listing a restaurant without an agreement

Post by pseudalopex » Fri, Jan 01, 2021, 5:43 PM UTC

rattray wrote: post #189

ramphastidae wrote: post #105

This is undeniably a good thing if you put yourself in the shoes of the restaurant. Imagine if someone went around impersonating your business online, leveraging the good name you have built for yourself over the decades. They create ads offering your expert development services, ostensibly competing with your existing website, but with intentionally slashed pricing and a ‘creatively’ misrepresented offering (aka gro…

IDK, this seems more like a mixed-bag to me on account of being opt-in instead of opt-out. Absolutely I agree that businesses should be able to easily opt out of being listed on a given delivery platform if/when it causes problems for them. But on the flip side, I've observed a lot of restaurant owners not having the time, energy, or know-how to set up even basic online things that could really boost their business.…

Post by ashtonkem » Fri, Jan 01, 2021, 5:43 PM UTC

lostcolony wrote: post #352

cforrester wrote: post #330

Earlier quoted context omitted.

I think it's a matter of expectation more than anything. Someone who orders food from a restaurant might expect that the restaurant has recipes designed for delivery. I wouldn't expect a top quality restaurant burger when I order delivery, but I'd still be disappointed if it were a soggy mess instead of the 5-8/10 I've come to expect from decent delivery options.

I think it IS a matter of expectation, yes. If I go and pick up something that doesn't sit around at room temperature well (let's say a milkshake), and drive 20 minutes home before eating it, I'm not going to ding the restaurant for the fact it's melted. If, however, milkshakes are offered for takeout (reasonable), but then a third delivery party gets involved and starts offering them for delivery, anyone ordering it…

Post by Balgair » Fri, Jan 01, 2021, 5:46 PM UTC

Slartie wrote: post #97

frombody wrote: post #80

Earlier quoted context omitted.

Technically they didn't have to make any pizzas at all. I always felt like the story about the dough was embellished a little bit to avoid being charged with fraud.

They had to produce something that could legally be called a pizza to at least fulfill the purchase contract with DoorDash and avoid making themselves legally liable. But what would probably have worked would be to pull this off with two restaurants, each ordering pizzas from the other, with them sending the same physical pizzas around all the time. Cold and old pizza is still legally a pizza, just a bad one.

Post by listenallyall » Fri, Jan 01, 2021, 5:47 PM UTC

Akronymus wrote: post #368

amerkhalid wrote: post #362

Earlier quoted context omitted.

This is fair point but what stops these businesses from refusing to do food pick up. Especially, if they know food won't taste good if not consumed within a few minutes. I rather resturants remove to-go option instead of blaming delivery companies.

Legally the only way to acquire restaurant food over here atm is takeout or delivery. They can't just not offer it.

Post by bobthepanda » Fri, Jan 01, 2021, 5:49 PM UTC

rattray wrote: post #279

save_ferris wrote: post #221

Earlier quoted context omitted.

> But on the flip side, I've observed a lot of restaurant owners not having the time, energy, or know-how to set up even basic online things that could really boost their business. Isn't part of being a successful business knowing where to put your energy as a business owner? You're saying that restaurants don't necessarily have the ability to make the best decisions for their business, therefore they should be able…

> Isn't part of being a successful business knowing where to put your energy as a business owner? If you own a small restaurant... are you really in it to be a tycoon of industry? Or are you passionate about the food and the community? I know I want to spend as little time as possible thinking about sales and marketing, and just focus on improving my product and making my customers happy.