Wait. Let me get this straight. Touchscreens, which are ideal for representing multiple user unterfaces in an intuitive way, but requiring constant visual contact are being replaced by a physical user interface that can be used by both touch, and memory? Why was touchscreen ever even a consideration for controls you're not looking at? Touchscreen is great for phones. It is awful for keyboards (see macbook pro). And i…
And this is why I like Boeing's new manned capsule better than the one from SpaceX: Boeing: https://www.nasaspaceflight.com/2018/08/boeing-starliner-cre... SpaceX: https://i.kinja-img.com/gawker-media/image/upload/atk7lokher... (I despise Gizmodo, so it's a deep link for this one)
So if there's things you can do with the touchscreens it's likely to be a whole lot of small things you might want to do in rare non-emergency situations. That's a pretty good fit for a touch screen. You can potentially give the astronauts a huge amount of control over all aspects of the spacecraft without creating a mountain of buttons and knobs. It could even lead to better safety since you know that every single physical control you see is important, and there's less room for mistake when using only the physical interface.
I'm not an expert in this area, so I could be wrong, but my impression is that SpaceX has a pretty good design here. Not necessary better or worse than Boeings approach. It's not like NASA would let astronauts fly on it if they thought it was unsafe or hard to operate.