I have
empathy
for everyone. Sympathy is completely different. Why should I feel sorry for my regular that I've known for years and absolutely does not want help? I empathize with his situation as I wouldn't choose that lifestyle. Beyond that, society doesn't owe him anything.
It is complex and every story is different. I am sure if I knew every story, there would be some that I would feel sympathy and perhaps compelled to act... but so far, those have been very rare.
> Booze and drugs can sometimes be a simple manner of being able to sleep, or to get away from the situation you're in or how you got there. Choices that seem nonsensical for those who have a warm bed every night make perfect sense when you're worn down by the elements and incredibly poor sleep. After a while the prospect of having to deal with the build up of shit in your life and get shit together becomes a bigger mountain to climb than carrying on when you are, even though your everyday struggle is a mountain of shit in itself.
I am not guaranteed a warm bed every night. No one is, if you really think about it.
Further, you just described being a police officer, fire fighter/ems person with the stresses of the job. Suicide[1], booze/drugs, divorce, anger management are all unfortunate parts of the job for many. How they choose to deal with these issues are another matter entirely.
Sleep issues are a major pain point for me. I choose this life so I have had to develop strategies to deal with it. Some people can't deal with the stress, so they quit/move on, mask it with booze/drugs, have significant behavioural (anger) issues, or kill themselves. Sound familiar?
[1]http://www.policechiefmagazine.org/magazine/index.cfm?fuseac...
http://www.nbcchicago.com/investigations/Firefighters-Addres...