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81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

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Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#361

Post by kube-system »

raw_anon_1111 wrote: post #193
tacticalturtle wrote: post #64

Earlier quoted context omitted.

I don’t think this policy would pass muster under the ADA though. The guy might not be sufficiently disabled to qualify - but for example if you have a blind person without a smartphone, you can’t tell them they’re out of luck - because you can clearly reasonably accommodate them without causing “undue financial hardship” by giving them tickets at will-call.

Smart phones have had plenty of affordances for blind people. But they didn’t say he was blind or unable to use a smart phone

> he’s barely able to navigate a computer & phone.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#362

Post by tomwheeler »

crazygringo wrote: post #325
tomwheeler wrote: post #233

Earlier quoted context omitted.

And that's when you find out the app considers this usage pattern as a signal of fraud, so then you can't get into the event and have no recourse. Their app, their rules, your loss.

Sorry but you've made that up. That's not a thing. I saw your other comment, and that was your fault for not having access to your own e-mail account. Asking you to sign in with a verification code isn't blocking your ticket with "no recourse". Not to mention, you can usually just go to the ticket office and they can look up your ticket if your app isn't working. Obviously they don't advertise this because they don't…

And as I have just explained in that other comment, they did not ask for a verification code when I bought the ticket. They also did not ask for one when I tested that I could pull up the ticket after I installed their app. They only did so shortly before the show.

Perhaps somewhere deep in the terms of service that approximately zero customers have ever read, it says "Use of this ticket is contingent upon having immediate access to the email address associated with your account." Regardless, it seems unreasonable for them to expect that every user will have connectivity. If that is a requirement, they should state it more clearly.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#363

Post by smitty1e »

crazygringo wrote: post #52

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

We can also rule out cash in the name of better tracking, that none may buy or sell without the mark of the Beast.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#364

Post by reaperducer »

IncreasePosts wrote: post #133
crazygringo wrote: post #90

Earlier quoted context omitted.

> Blaming scalping doesn't seem entirely plausible to me, because there was always the option of making the tickets and season passes non-transferable. That's not desirable either. You often can't make it to all the games, so they want you to be able to give some tickets to friends, etc. They're trying to prevent people who purchase the season pass to almost exclusively resell tickets to individual games. So you real…

It's pretty common for people who rely on networking to have season passes and hand out various games as "gifts" to whoever they want to get on the good side of.

It's pretty common for people who rely on networking to have season passes and hand out various games as "gifts" to whoever they want to get on the good side of.

Very common.

Band X is playing at Stadium Y. Promoter Z buys 10,000 commercials on the local radio station, paid in part with cash and in part with tickets that are given to radio station sales department, which gives them to the clients; and the station's promotions department, which gives them to contest winners.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#365

Post by Ucalegon »

woobar wrote: post #251
Ucalegon wrote: post #100

Earlier quoted context omitted.

Do you know how many old people get scammed per year in the United States because they are using technology that they are trained on, but assume that they have to use the technology in order to function each year with minimal practical gain relative to the costs? Its around 12.5 billion dollars in 2024, up from 10 billion in 2023 [1]. Why is introducing someone to that risk worth it to watch a baseball game? Assertin…

The numbers you mention are total fraud losses. Most of fraud has nothing to do with phones, it is fraudulent money transfers and card charges.

Where is the initial point of engagement when it comes to most scams targeting the elderly? It is via phones, email, and messaging services.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#366

Post by thescriptkiddie »

crazygringo wrote: post #52

From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…

you can very easily prevent scalping by checking IDs at the door. they don't want to prevent scalping because it makes them more money

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#367

Post by kube-system »

bradlys wrote: post #345
ryandrake wrote: post #277

Earlier quoted context omitted.

As the sibling commenter pointed out, in their case, it totally failed to create a meaningful identifier, because he used some other person's phone to get past the ridiculous gate.

It’s not ridiculous. It’s for you to verify. It’s setting up 2FA. How can you not understand that?

Even if it was useful in OPs case -- which it wasn't -- SMS 2FA is frowned upon by all modern security standards because it has several severe security issues.

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#368

Post by lokar »

harvey9 wrote: post #210
lokar wrote: post #104

Earlier quoted context omitted.

IMO, the right thing to do is grandfather in any existing season ticket holders, if they ask. Have them go to a specific entrance where someone can check an ID and mark them off a list. Simple job for an intern or whatever.

I agree. He's one of some tiny number of people that all the staff will know on sight. Even printing a ticket for him is just a formality really.

He should have something to show staff inside, just in case

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#369

Post by kube-system »

throwawaypath wrote: post #316
EvanAnderson wrote: post #216

Earlier quoted context omitted.

I don't think the assumption that SMS is enough is valid anymore. My wife's elderly aunt has a flip phone that can receive SMS but not MMS. We just went thru an "identity verification" procedure with a major bank last week that sends MMS, not SMS, and could not reach her flip phone. The whole ordeal was a huge pain in the ass and if my wife and I weren't there to help her it would have been completely impenetrable to…

>My wife's elderly aunt has a flip phone that can receive SMS but not MMS. Doubt it, model number? >We just went thru an "identity verification" procedure with a major bank last week that sends MMS, not SMS, and could not reach her flip phone. Double doubt it, verification services do not use MMS. It would be against NIST standards and not a single verification software sends MMSs. I work in this space. MMS is being…

> multiple telcos have already entirely disabled MMS at the network level.

Really? Are they just presuming all of their customer can use RCS now? Or am I missing something?

Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone

#370

Post by moondance »

kulshan wrote: post #334
moondance wrote: post #67

Earlier quoted context omitted.

Have you had the pleasure of coaching a technologically illiterate grandparent through the process of learning how to use a smartphone? It’s a never-ending job and disheartening for all parties involved. Modern mobile UX is not designed with accessibility for the elderly in mind, and it is constantly changing in a way that demands constant re-learning. Not to mention the disabilities and neurological conditions often…

I have! Do it everyday as a program coordinator and you have an incredibly pessimistic view. Is it challenging and do many need continued resources? Yes, but I see seniors learn and embrace new technology as they want/need every day. LA has some amazing digital literacy programs, along with free devices.

I have too. You misunderstood me. I find it to be a worthwhile endeavor. I’m not pessimistic, I’m realistic about the ways in which the deck is stacked against seniors in this department. That’s why my UX work is singularly focused in accessibility. But that’s also why I don’t begrudge an old person for saying enough is enough. And I don’t think that living a lo-fi life should marginalize you.
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