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Microsoft has a problem: lack of demand for its AI products

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Re: Microsoft has a problem: lack of demand for its AI products

#361
I've used Copilot ih VSCode quite extensively, using both GPT-5(.1) and Sonnet 3.7 and Sonnet 4.5 as the LLM backend. (Before our company got the deals in place for OpenAI and Anthropic to use their tooling directly)

The results are measurably worse every time vs. doing the exact same operation with Codex Cli or Claude Code.

There's something in the Microsoft AI framework that makes the worse and more "stupid" than the competition.

Re: Microsoft has a problem: lack of demand for its AI products

#362

Microsoft's entire business model for decades has been to shove shoddy products down people's throats. And somehow, they have figured out how to do it too, because otherwise Teams wouldn't be used by anyone.

I think the expectation of software quality in consumers has completely evaporated, and so people expect appallingly bad software and think it's normal. This isn't just the case for Microsoft - look at the baby-ification of macOS UI (let's make it like a children's iPad), any Google software offering (very poor performance) and the majority acceptance of web-browser-in-a-window-is-a-desktop-application software development. They accept things like Slack and Teams (awful software) but also put up with Skype getting worse in the decades before.

Office 2003 and prior were quite good, but then people think Google Docs is somehow equivalent to the functionality of Word.

Admittedly, Active Directory was afflicted by impossibly tiny windows for the management tabs, but the functionality worked (and you could write your own extensions to the LDAP tree and COM-based UI interface for them) as proven by the rehashing of part of the functionality into Google's "organisational" offerings (sign into Chrome and receive restrictions from your organisational (company) overlord, the new Group Policy).

It's a real pity. If we showed software today via a time machine to ourselves 25+ years ago, we'd be shocked at how slow and ineffectual it was and deeply distressed that this was the norm worldwide.

Re: Microsoft has a problem: lack of demand for its AI products

#363
post #184

Microsoft's entire business model for decades has been to shove shoddy products down people's throats. And somehow, they have figured out how to do it too, because otherwise Teams wouldn't be used by anyone.

>"Microsoft's entire business model for decades has been to shove shoddy products down people's throats." I remember this one. In the 90s MS reps would come to our company and sing about how their Visual Basic was superior to Delphi. When pointed to countless features that proved the opposite all they were able to say is that the MS has bigger dick. Their recommendation was to have 2 developers instead of one we had.…

I once worked at a company that wrote their UI in Delphi but then wrote their logic in C++ using boatloads of COM and MFC (for non-gui elements; the std library with containers was "new" at the time) so they ended up with 20 years of development baggage to talk to SQL Server over ODBC whilst implementing their logic on a repeated basis in C++ (COM loves you implementing interface functions you can't remove), calling from Delphi.

They were trying to port it to a "modern" system and modern compiler so had millions of lines of code to fix, and their UI was MFC-based (so another shot in the foot).

"Fun" times.

Re: Microsoft has a problem: lack of demand for its AI products

#364

IMO, it's time for leadership change at Microsoft. Satya revitalized the company but now it needs a Product person that knows how to rebuild the quality of it's products.

Perhaps they could replace the leader with a LLM trained exclusively on the MSDN documentation. It'd be technical-focused.

Re: Microsoft has a problem: lack of demand for its AI products

#365

Still wonder why the OneDrive mobile can’t find a file and the photo backup has been broken for months. But I have a copilot button in notepad. Satya’s days are numbered. The OpenAI investment will be a very costly and painful lesson.

Onedrive, that useless app that creates a mess in the desktop if you have a laptop and a desktop like most users

The new broken Briefcase model from Windows 95, only far far far worse!

What progress.

Re: Microsoft has a problem: lack of demand for its AI products

#366

I was hoping for a real look at weaknesses in Microsoft’s AI products. They ship lots of “AI features,” but only Copilot and Azure’s ChatGPT hosting see broad use. Instead, the article mostly reads as anti-MS/OpenAI without much detail. From my experience, Microsoft’s GPT-5 integrations in Word, PowerPoint, and their ChatGPT clone struggle with basic tasks. Copy/pasting from ChatGPT still works better. To be fair, bu…

> Copy/pasting from ChatGPT still works better. Side tangent: Copy/pasting from the Windows Copilot app is absolute dogshit. It makes no sense that the simple action of "copy this text" is this broken.

I have found it copies the markdown that is used for the formatting?

Perhaps this hopeless implementation is a wonderful microcosm and accurate barometer of the usefulness of AI-assisted development and tools.

Re: Microsoft has a problem: lack of demand for its AI products

#367
post #83
post #23

AI assistance is a gold rush — promotions are to be made and huge complex system to be over-engineered in Big Tech. The race to stake out the future empires is underway, and there is no time to think about the quality control, UX etc. But who am I kidding though, there is no time to think about those things during the chillest of times either, as any user of Power Automate can concur.

It's being treated like a gold rush but I don't think it really is. This is like dotcom 1.0 all over again. They didn't know what the best use cases for the internet were but they still poured billions into it. The gold rush didn't come until the 2000s when social media took off. Normally you get a frontier exploration phase where fringe people experiment with the new technology and try to figure out what it's good f…

It's sad that the "gold rush" on social media just means "using the Internet" is a depressing experience of being tracked incessantly and sold to, constantly. A lot of the content isn't to educate or delight, but to build a following exclusively so that you can sell to said following.

It's more like the "poo rush", where you are the one getting pooped on.

Re: Microsoft has a problem: lack of demand for its AI products

#368

It seems to me that America is a great big nomenclature butchering machine. If they can butcher what words like crypto or AI mean, they’re willing to put their whole economy behind that. I need to rethink my investment strategies.

This is true. Just look at what selling of products with "memory" means - "the tablet has 256GB memory"; no it doesn't. It has 8GB RAM and 256GB non-volatile storage.

I suppose "AI" is easier to say than "word-guessing non-deterministic instruction transformer", but it does carry "intelligence" into the hearer, when the truth is that "AI" is not intelligent - it is a great mimicker of everything it has read.

Re: Microsoft has a problem: lack of demand for its AI products

#369
post #168

Earlier quoted context omitted.

> a great tool to allocate resources efficiently Sorry but... WTF are you talking about? It rewards self-destructive behavior in favor of short-term gains. Shareholders have *zero* commitment to the companies they buy shares from and will happily switch their entire portfolios on a whim. It's essentially people chasing the new shiny thing every single day. Let's not forget it's a known fact that people with insider k…

Depends what you compare it with. I grew up in the post soviet union. That system allocated resources to various monopolies who were too big to fail. Turns out allocating capital based on who can make things that people want/need to buy, and do it with a profit, multiplies said capital way faster. From this point of view, over time your initial base grows into all kinds of industries etc. That's probably why the USA…

A bad system is still bad even if something else is worse.

> That system allocated resources to various monopolies who were too big to fail.

Like our banks today? Like OpenAI is trying to sell themselves as so the US government bails them out when they inevitably can't pay off their debts? Like all the other monopolies that are too big to fail?

I can't see the difference.

> turns out allocating capital based on who can make things that people want/need to buy, and do it with a profit, multiplies said capital way faster.

That assumes the stock market does that. It simply doesn't and history is proof. It's also a fact that free market capitalism has consistently done worse than before based on actual numbers.

I highly suggest you read 23 things they don't tell you about capitalism. It goes into a lot more detail and helps you understand things in a broader perspective.

If we want to improve our world we need to move past the faults of the current capitalist system and the soviet union. We need better incentives. Profit has proven to be too disconnected from actual value.

[1]: https://en.wikipedia.org/wiki/23_Things_They_Don%27t_Tell_Yo...

Re: Microsoft has a problem: lack of demand for its AI products

#370

Earlier quoted context omitted.

Absolutely! There are so many scenarios where they could actually add some value, and they're fulfilling, like, exactly none of those? Even in Visual Studio Enterprise, their flagship developer product, the GPT integration mostly just destroys code regardless of model output. I truly cannot fathom how any of that made it past even a cursory review. Or how that situation would last for over 6 months, but, yet, here we…

It's so broken. I have a suspicion the AI teams are in some kind of an internal standoff with privacy/compliance teams, and Copilot simply never gets access to any tools or data. Because if not that, then I don't know what. I can half-ass a better product with ChatGPT API and a PowerShell script, and I could've since GPT-4 was released; in fact the product can actually write itself, it's that simple to do a better jo…

> the product can actually write itself,

Used to be, that was just something people said. Turns out, we live in a future where that's literally true!

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