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Slack has raised our charges by $195k per year

mahadk.com

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Re: Slack has raised our charges by $195k per year

#361
post #57

I was ready to be unsympathetic - too bad for the company - but then I read TFA and it's a rug pull on a nonprofit teaching coding to kids.... https://hackclub.com/ (They do help clubs sell things, taking "7% of income", so they do have a revenue stream, but the money that Slack wants would pay a veritable army of student interns.)

[flagged]

this is called gatekeeping by the way and it's very annoying when you're conscious that it's happening and it's against you

Re: Slack has raised our charges by $195k per year

#362
post #57

I was ready to be unsympathetic - too bad for the company - but then I read TFA and it's a rug pull on a nonprofit teaching coding to kids.... https://hackclub.com/ (They do help clubs sell things, taking "7% of income", so they do have a revenue stream, but the money that Slack wants would pay a veritable army of student interns.)

[flagged]

If you are willing to mess with kids how is your behaviour with coworkers?

Re: Slack has raised our charges by $195k per year

#364

Classic Salesforce. The exact same thing happened with our org and Heroku. Zero empathy, just pony up or we trash your company.

Yeah they fucked Heroku hard. I used to love Heroku. Can’t imagine there’s many people still left using it now.

We just managed to shut down our last Heroku service a week ago. Good riddance.

Re: Slack has raised our charges by $195k per year

#365
> Anyway, we’re moving to Mattermost. This experience has taught us that owning your data is incredibly important, and if you’re a small business especially, then I’d advise you move away too.

Sounds about right, sad to hear that it caused so much strife though.

Meanwhile, did a bit of a test drive in my org with Mattermost, devs were mostly okay with it, but it was decided from top down to go with Teams instead. Wonder how that will work out in the next decade.

Re: Slack has raised our charges by $195k per year

#366
post #57

I was ready to be unsympathetic - too bad for the company - but then I read TFA and it's a rug pull on a nonprofit teaching coding to kids.... https://hackclub.com/ (They do help clubs sell things, taking "7% of income", so they do have a revenue stream, but the money that Slack wants would pay a veritable army of student interns.)

[flagged]

Are you comfortable sharing a little information on your background and such? Adding a little context

(the comment you made surprised me)

Re: Slack has raised our charges by $195k per year

#367

[flagged]

How is this helpful for the non-profit?

And Kübler-Ross did not describe a linear progression of grief. It was meant to be enough of a framework to start conversations, to put experiences in perspective, to help reflect. And plenty of times, life still has to go on even with devastation -- no time to grieve and reflect until crises has passed.

The wording of the co-founder's comment and the post did not strike me as grief. They are calling out enshittification without trying to burn bridges and requesting help.

Re: Slack has raised our charges by $195k per year

#368
post #360
post #352

That's a 40x increase all at once with a very short grace period, it's bait-and-switch territory. If only 2.5% of targets pay the ransom, Slack breaks even on this racket, so in absence of any protection this strategy is most likely profitable for Slack. This is something you pull if you want to squeeze in the short term, and don't mind losing customers.

Was not obvious before but these days it is: choosing VC-backed service is very risky.

Slack is not a VC backed service right now. It is owned in full by Salesforce.

Now you can argue choosing a Salesforce product is not a good idea and that I agree with.

Re: Slack has raised our charges by $195k per year

#369

Slack has been a down hill project for the past 5 years and has become incredibly bad. Unfortunately,this should be the sentiment with all SaaS projects. When a platform, like in this case, is inherent to the value proposition and can not easily be exchanged (building programs around it), one should consider self hosting.

We've been using Mattermost for so long I don't know what happened to Slack but the fact that they can't keep their customers is not really an issue as long as we have similar software available for a more just cost or self-hostable.

This type of app isn't supposed to hold data. At least in my opinion, Slack is more for instant messaging and e-mail for tracing.

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