Earlier quoted context omitted.
That's a shame. I hired a Tesla from them for 3 days in the UK and I was pretty happy overall. They were clear with me that I needed to return it with at least 80% charge or pay an extra fee for them to recharge it on my behalf.
That is such a backwards policy. I rented a Niro EV from Enterprise and they said I could literally return it with a 5% charge; they’d just plug it in and charge it overnight on site.
Enterprise's policy sounds more convenient but Hertz were the only company offering a Tesla over here at a (very) reasonable price.