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Why I will never buy another Samsung device

lehtimaeki.medium.com

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Re: Why I will never buy another Samsung device

#362
post #232

Earlier quoted context omitted.

Which phone are you buying that lasts more? After two years the battery life nose dives, flash memory becomes slower, software updates become scarce. And by that time I usually have a broken screen. Good thing I only spend 200€ every two years on the latest trustworthy moto g. Clean google experience, no bloatware, nice gesture actions. A 1k€ phone would have to last 10 years to give comparable value, and I doubt it…

I’m on an iPhone 8 here, works just as well as when it was new ~4.5 years ago. Battery may be at around 80% capacity (as experienced by me), received an iOS update a couple of days ago. Edit to add: replaced a slim silicone cover once or twice, hardened glass screen protector 3 or 4 times.

Yeah probably it's just different with Apple, hardware and software is just better designed and optimized. My previous MacBook pro lasted 10 years.

Re: Why I will never buy another Samsung device

#363

Earlier quoted context omitted.

Worked for Samsung a while back and can confirm all of the above. You couldn’t pay me enough to own and use a Samsung anything.

Does it apply to washing machines? I use one from Samsung. It's not connected.

In my experience, a Samsung badge is like a seal of guaranteed low quality. Bling bling and looks good but no substance. Like I said, I steer clear of Samsung for anything. Even semiconductors if I can help it, although I have no idea if their semis are as bad as their full products. But just in case. Companies usually share this kind of traits across divisions and groups, it’s in their dna.

Re: Why I will never buy another Samsung device

#364
post #149

Earlier quoted context omitted.

My MBPs usually have battery issues after 3 years of use, by then well beyond warranty period. They always charge for insane amount of money for replacing a battery, when I always turn to a third party repair shop for about 10% of the amount given by Apple geniuses.

Sorry, that doesn’t pass the sniff test. I recently replaced the battery on my 2015 MBP. The local shop quoted around $250; Apple, $180 IIRC. It was a full top-case replacement due to Apple’s poor battery design, heavily discounted because it was a battery replacement. The local shop couldn’t compete with the discount.

Your local shop would be out of business here. The insane amount Apple asked for, ~$500, is indeed for a full top-case replacement, and they didn't mention any discount to me.

Re: Why I will never buy another Samsung device

#365
post #197

Earlier quoted context omitted.

Here's something I noticed: the fans of Apple hardware know they can do this, because they... have to do this. I've had 9 or so different laptops in my life over the last 2 decades, from bargain bin models to latest high-spec Lenovo. The only times I've had to fix a laptop was twice in the last 3 years on work-assigned MBP (once the motherboard failed, another time the keyboard fell apart), then had to replace a fail…

I went through 3 lenovos in the past 17 years. I had 3 failures: 1. HDD failed. 2. SSD failed. 3. I dropped it from kitchen countertop. Backlight had to be replaced, but otherwise fine. There was zero failure associated with ports, keyboard, trackpad, or board. Mind you, each machine went through thousands of dock / undock cycle. Even batteries were holding strong charge after 5 years. These were work laptops and I d…

W500 - 3 years, nothing

x230 - replacement battery, screen died (easy replacement), handrest cracked, still usable

T460p - 5 years of light use, nothing

T470p - 3 years, nothing

Legion Y520 - keyboard stopped working partly, bought a replacement and noticed it's basically impossible to replace, then bought a second one, this time a complete top case - replacement was a chore, but fine

Overall: still a happy Lenovo customer

Re: Why I will never buy another Samsung device

#366

I avoid all things Samsung for a much more important reason: They spy on you mercilessly, up to about the same level as Facebook. For example, they take screenshots of what you watch on your Samsung Televisions! Don't believe me? Take it from them: https://www.samsung.com/us/business/samsungads/resources/tv-... and https://www.samsung.com/us/business/samsungads/insights/ You're not their customer, you're the product.…

> They spy on you mercilessly

I think, nowadays and given the trend, it is safe to assume that all closed and networked devices already do that: phones and tablets, closed software and hardware subsystems in computers, SmartTVs, personal assistants, cars, household appliances, etc.

Re: Why I will never buy another Samsung device

#367

Earlier quoted context omitted.

I'm willing to bet that General Motors has no fewer variants of the Chevrolet Camaro that you can buy: with three different engine choices, two or three different transmission choices, with or without A/C, power steering, seat material, exteriour colour, stripes and badging package, interior colour, radio options, suspension packages, etc etc etc. It's still all sold as a Chevrolet Camaro and the vast majority of par…

That’s a good point, didn’t think about it. Maybe it’s like the mattress industry: a scam so that you can’t compare or price match the same model at different retails because “it’s not the same model number”.

Yes, I'd wager that this is the actual reason. It also makes third-party parts far more difficult to find.

Re: Why I will never buy another Samsung device

#368

I won't ever buy Samsung products as well, but not because of their phones. I've had several Samsung TVs, a Samsung Washer / Dryer and a Samsung Fridge Freezer. All of those have had issues and Samsung went to great pains to avoid their responsibilities under NZ law to fix those issues. They're an innovative company but their customer service sucks and I will never give them another cent.

No post body was provided.

Re: Why I will never buy another Samsung device

#369

My Samsung TV is not connected to the internet, but every night about 2am it turns the panel on. Its black, but glowing. I have to turn it off at the wall if I want it to stay off. I'm convinced its trying to shorten its own lifespan.

I'd consider that a defect and return it.

Re: Why I will never buy another Samsung device

#370
"’ll not give a single penny to that company, ever again. To make sure I don’t change my mind, I framed the phone, including the warranty repair rejection email to have on my desk to remind me of this forever"

That's some serious dedication to keep yourself feeling that unhappy, hateful feeling for a very long time.

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