Wonder if this can be used to unsubscribe from The NY Times?
Nevermind NYT, what about your gym subscription!
In my experience it has been easy, but they charge a cancellation fee.
Apple requires account deletion within apps in AppStore starting January 31
361–370 of 515 posts
Re: Apple requires account deletion within apps in AppStore starting January 31
#362Can't imagine choosing to actually involve yourself in the apple ecosystem. Such a weirdly centralised authoritarian sphere of tech, with this creepy thin veil of individualism. Just yuck. All of it. Over and over again we see these antideveloper and anticonsumer moves - which always happen to be set in just the right way to take power and give it to apple under the guise of security or privacy.
As a user I quite like it. It self selects away the user hostile devs who put malicious dark patterns in their apps. If a company does not want to allow me to delete my account, I don't want to use it and I'm glad it's removed from the store.
Re: Apple requires account deletion within apps in AppStore starting January 31
#363Earlier quoted context omitted.
Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.
It's not just banks either. Suppose you're an equipment rental service. But you can't delete the customer's account before they return the equipment (or pay for losing it). Suppose you're a dog kennel. You can't delete the customer's account while you have their dog in your possession. Suppose you're the parole division of the police department. Can the "customer" delete their "account"? This is the problem with dict…
I don't think these are corner cases.
If the user is allowed according with their contract or law to delete their account they should be able to request that themselves from within the app. This is what I understand from what Apple is requiring the apps to do. It is very similar with GDPR "Right to erasure"/"right to be forgotten".
For your specific cases:
- if a user rented something then they should not be allowed legally to close their account until they return or pay the equipment. If that is in the contract then the delete my account button should be disabled until their contract is terminated/closed.
- if you're a dog kennel it is the same, the user should keep the account until the dog is returned.
- if you are a parole division of the police and the "customer" by law can have their records deleted they should be able to do so.
Re: Apple requires account deletion within apps in AppStore starting January 31
#364So this will also apply to all banks with online onboarding? E.g. 1) Download an app (N26, Revolut, etc...) 2) Create an account 3) After login, the option to delete the account should be there... (Of course the bank should respect all data retention policies)
I wonder if in app customer support counts. My bank app has no account close button but you can live chat with them in the app and close your account.
Re: Apple requires account deletion within apps in AppStore starting January 31
#365Earlier quoted context omitted.
> all apps that allow for account creation must also allow users to initiate deletion of their account from within the app No, that doesn't seem true.
What bank lets you create an account just from the app? … Okay, the digital-only ones, maybe. But virtually all other banks I've used make you go to a branch.
All major banks let you create an account without going in to a branch now.
Re: Apple requires account deletion within apps in AppStore starting January 31
#366Earlier quoted context omitted.
This is why using the blockchain got user data is such a stupid idea. The immutability makes it impossible to redact or remove information, even if that information is encrypted. The same is true foor P2P services where there is no central accounting system. Deleting the account shouldn't be a problem if all the "account" info is stored on the device itself, so if your reviewers aren't completely incompetent I don't…
Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.
The exact wording Apple have used is "initiate deletion", that's quite different from immediate deletion. For example, you should be able to request that your bank close your account, via the app - is that too much to ask a bank?
Re: Apple requires account deletion within apps in AppStore starting January 31
#367Earlier quoted context omitted.
They have that too: https://www.nytimes.com/data-subject-request
On that page I see this: > To change or cancel your subscription, please contact Customer Care.
You're right, you have to do that: https://myaccount.nytimes.com/seg/cancel
That is pretty anti-user. Comcast does this too.
Re: Apple requires account deletion within apps in AppStore starting January 31
#368Wonder if this can be used to unsubscribe from The NY Times?
An email did it for me. Couldn't believe I had to, though.
Re: Apple requires account deletion within apps in AppStore starting January 31
#369Will be interesting to see if WeChat will actually allow account deletion.. last time I looked years ago, they did not.
Re: Apple requires account deletion within apps in AppStore starting January 31
#370Earlier quoted context omitted.
I signed up for Schwab (and numerous other financial institutions that were not "banks" per se) without having to go to a branch in person. You usually just submit photos of documents and, in some cases, have your picture taken at your computer.
Congrats, now those docs are stored in a database. Good luck getting them deleted.
Yes, banks store your information in databases. Not sure what you’re driving at.