Earlier quoted context omitted.
Most of these customer facing jobs will be abandoned or optimised away in the next few decades. Front desk work could be done away with mostly by electronic systems (most of the time when I "check in" it's just picking up a ready made room card as I checked in online). You could even centralise the "talking to a human" part in a call center operating a number of hotels, who delegate to staff on the premises (house ke…
As far as I can see. These front desk jobs exist as theft/crime deterrent and to handle edge cases. Sure you could fully automate fuel stations but who is going to call the police when kids start spray painting the windows unless you have someone sitting at a desk watching cctv all day. And who is going to deal with customers who are trying to report something is wrong with a pump. These jobs have already been automa…
Where are you from? I thought fuel stations in most Western countries were fully automated already. In Sweden there are loads with no people at all but even the ones with a store you just pay at the pump. You only go inside if you need to buy something else.
Very strange example to use and kind of invalidates your whole point.